Agriculture: Animal Health Technology. o Work Experience, General. o Open Entry/Exit. Distance (Hybrid Online) for online supported courses

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1 SECTION A - Curse Infrmatin 1. Curse ID: 2. Curse Title: 3. Divisin: 4. Department: 5. Subject: 6. Shrt Curse Title: 7. Effective Term:: AGHE 54 Veterinary Office Prcedures Natural Sciences Divisin Agricultural Sciences Department Agriculture: Animal Health Technlgy Veterinary Office Prced Summer 2009 SECTION B - Official Curse Infrmatin 1. Recmmended Class Size: a. Maximum Class Size: 35 b. Class Size Apprval Date: 2. Methd f Instructin: þ Lecture Labratry Lecture and Labratry Wrk Experience, Occupatinal Wrk Experience, General Open Entry/Exit Independent Studies Distance Learning (Distance Educatin Delayed) fr nline curses. Distance (Hybrid Online) fr nline supprted curses 3. Cntact Hurs fr a Term: Nte: If nt a variable unit/hur curse, enter the hurs in the "Lw" clumn nly. Leave the hurs in the "High" clumn blank. Lw High Lecture: T Lab: T Lab/Lecture Parity? Yes þ N Activity: T Clinical: T Ttal Hurs 54 T 4. Credit Units: 3.00 T 1 Unit f credit per eighteen (18) hurs f lecture cntact hurs fr a term 1 Unit f credit per fifty-fur (54) hurs f lab, activity r clinical cntact hurs fr a term 5. Taxnmy f Prgrams (TOPS) Infrmatin: a. TOPS Cde and Curse Prgram Title: Page 1 f 5

2 *Veterinary Technician (Licensed) b. Curse Cntrl Number: (T be entered by the Instructin Office Only.) 6. SAM Pririty Cde:(Select One) þ Apprenticeship Curses ffered t apprentices nly. Advanced Occupatinal Curses taken in the advanced stages f an ccupatinal prgram. Each B level curse must have a C level prerequisite in the same prgram area. Clearly Occupatinal Curses taken in the middle stages f an ccupatinal prgram. Shuld prvide the student with entry-level jb skills. Pssibly Occupatinal Curses taken in the beginning stages f an ccupatinal prgram. Nn-Occupatinal 7. Please place this curse int the apprpriate discipline by selecting frm the drp dwn list. The discipline placement indicates what preparatin is needed t teach the curse. Discipline faculty may place their curses int mre than ne discipline as apprpriate: 8. General Curse Infrmatin a. Curse Credit Status: b. State Transfer Cde: c. State Classificatin Cde: d. Basic Skills Status/Level: e. Sprts/Physical Educatin Curse: C1 Nt Transferable, AA/AS Degree I Career-Technical Educatin N Nt a Basic Skills Curse Yes ( Only check here if the curse is a physical educatin curse.) f. Grading Methd: g. Number f repeats allwed: Letter Grade Only Nn-repeatable Credit (equates t 0 repeats) h. Overlap/Duplicate Curse: 9. Curse Preparatin: Nte: If this curse has a new requisite, a cntent review supplemental frm must be cmpleted. Prerequisite Page 2 f 5

3 Crequisite Advisry þ Nne 10. Curse Special Designatrs 11. Curse Prgram Status þ Prgram Applicable Stand-alne 12. Funding Agency Categry: þ Nt Applicable Primarily develped using ecnmic develpment funds Partially develped using ecnmic develpment funds SECTION C - Transfer Status Baccalaureate Status is granted by the Educatinal Design General Educatin and Baccalaureate Level Subcmmittee. CSU Transferable Apprval Date: UC Transferable SECTION D - General Educatin Request Mt. San Antni Cllege and CSU General Educatin curse apprval are submitted t the Educatinal Design GE and BL Subcmmittee fr apprval. 1. The Articulatin Officer submits the curse directly t the CSU Chancellr fr apprval. 2. Upn receiving apprval, the curse is apprved fr the Mt. SAC Assciate Degree GE and placed in the area(s) CSU apprval indicate(s). Yes þ N Apprved fr inclusin n Mt. SAC and CSU General Educatin List? 1. Mt SAC General Educatin Applicability: 2. CSU General Educatin Applicability (Requires CSU apprval): 3. IGETC Applicability (Requires CSU/UC apprval): Page 3 f 5

4 SECTION E - Curse Cntent 1. Curse Descriptins a. Catalg Descriptin Includes veterinary hspital recrds, client relatins, medical terminlgy, filing f gvernmental reprts, legal respnsibilities f registered veterinary technicians and applicatin f veterinary medical ethics. b. Class Schedule Descriptin: Yes þ N Is a curse descriptin t be printed in the Class Schedule? 2. Curse Outline Infrmatin a. Lecture Tpical Outline: - Human relatins - Effective cmmunicatins - Scheduling appintments - Telephne cmmunicatins - Intrductin t a veterinary practice management sftware, setting up new patients - Prefix, suffix and rt terms - Medical terminlgy used in the veterinary field - Stages f grief, death f a pet - Design and purpse f medical recrds - Hspital management, duties f hspital manger, client educatin - Inventry prgrams - OSHA regulatins pertaining t veterinary practice - Hspital safety - Ethics f veterinary medicine - Final Exam b. Lab Tpical Outline: 3. Curse Measurable Objectives: 1. Demnstrate effective and prfessinal cmmunicatin skills apprpriate fr a veterinary ffice. 2. Analyze varius aspects f the grieving prcess due t pet lss. 3. Initiate new client/patient files using a veterinary practice management sftware prgram. 4. Use a veterinary practice management sftware prgram t itemize charges and bill clients. 5. Outline the required OSHA dcuments fr a veterinary hspital. 6. Differentiate between prefix, suffix and rt fr medical terms. 7. Evaluate and determine pssible slutins fr different ethical situatins. 8. Create emergency actin/fire escape plans fr small animal hspitals. 9. Design pharmaceutical and supply inventry plans using a veterinary practice management sftware prgram. Page 4 f 5

5 4. Curse Methds f Evaluatin: Categry 1. Substantial written assignments fr this curse include: If the curse is degree applicable, substantial written assignments in this curse are inapprpriate because: This curse requires students t demnstrate cmputer prficiency, recrds management skills, and prfessinal interpersnal skills. Categry 2. Cmputatinal r nn-cmputatinal prblem slving demnstratins: Using a veterinary practice management sftware prgram, such as Crnerstne, students design pharmaceutical and supply inventry plans. Preparatin f emergency and fire actin plans Categry 3. Skills Demnstratins: Using a veterinary practice management sftware prgram, such as Crnerstne, students create medical files, enter disease cnditins, apprpriate medicatin and treatment, and cmplete billing transactins. Categry 4. Objective Examinatins: Multiple Chice Matching Items Shrt Answer Exam(s)cvers; client cmmunicatin, client educatin, pet lss, duties f the veterinary technician, ethics, inventry ect. Quizzes (24) cvering medical terminlgy 5. Sample Assignments: 1) Using a veterinary management sftware prgram, such as Crnerstne, design a pharmaceutical and supply inventry plan fr a given veterinary facility. 2) Create an emergency and fire escape plan fr a small animal hspital. 3) Use a veterinary management sftware prgram t bill a client based n a given ffice visit and treatments. 6. Representative Text: Bk 1: Authr: Title: Publisher: Date f Publicatin: Editin: Janet Amundsn Rmich An illustrated guide t veterinary Thmsn-Delmar medical terminlgy learning 2006 Secnd Page 5 f 5