Index. United ShowManagers Alliance

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4 Classic 2009 Index It s our 22nd Anniversary Show! 1st Time Classic Attendee Door Prize ($900 value) 15 1st Time Classic Competitor/Attendee rules 15 Awards Banquet & Door Prize Give-Away 5/19 Bather/Dryer Certificate Programs 12 Checklist 22 Chris Christensen Specialized Seminars 13 CPR & First Aid 4 & 12 Contest Schedule Contest Sponsors/Prizes 16 Door Prizes (over $2,500 value) 17 Hotel Information 17 ISCC Certification Testing/Application 5/17 Best of the Masters Seminars 3/14 Legislation & YOU!...a 1 Year Update 9/20 Legislation Platforms 9 Management (For Salon Owners) Certificate Programs 9-10 Pet Stylists Certificate Programs Animal Behavior & Management Seminars 12 Registration Forms (Seminars & Contest) 23 Schedule (Fri.-Sat., Aug th) 18 Schedule (Sunday, Aug. 30th) 19 Schedule (Monday, Aug. 31st) 20 SuperCoats (skin/coat care) Workshop 10 Speakers & Judges 6-8 Yarn Dog Competition 15 On The Cover... Featured on this year s Classic Catalog Cover is Ch. In-Oz It s Lonely At The Top. He is a beautiful group winning Japanese Chin bred and owned by Rick Wilson of Keepsake Kennel. Pam Lauritzen, Classic Show Producer just purchased a new puppy from this kennel and out of Rick s line. If you look closely, you ll find a photo of the new puppy aptly named Classic Dallas Gone Wild. He s so adorable, Pam wanted to share him with everyone! Photo by Tom Weignand The U.S. Pet Pro Classic is a proud member of the United ShowManagers Alliance

5 Kim Laube What s Going Down The Drain, Money or Shampoo? When it comes to understanding the effects of chemicals on hair, who knows better than one of the industry s leading pet products manufacturers, Kim Laube. You won t want to miss a minute of Kim s powerful presentation! Lis a Ve ll a & D onna Wal ker Finances & Facials: Your Budget & Blueberry, parts 1-2 Have you ever wondered how you can add new products and services without getting a government bailout? Sometimes it is not what you offer but how you offer it! Let Award winning entrepreneurs, Lisa Vella and Donna Walker show you how to market your business effectively and efficiently. Trish F inn,mps, Meritus The Art of Pet Styling, parts 1-2 We are proud to present world renowned Pet Stylist and Poodle expert, Trish Finn in The Art of Pet Styling series demonstrating her award winning techniques. If you d like to learn the secrets of the pros don t miss this opportunity to learn from one of the industry s most talented Pet Stylists. Meliss a Siria nni, MPS, Meritus Oh my! Employee Handbooks Made Simple! If you d like to take the mystery out of writing employee handbooks and procedures manuals...plus save money while operating your business safely and efficiently then this seminar by Certified OSHA Trainer and ISCC Facility Certification Director, Melissa Sirianni should be at the top of your list! Pam Laur itzen, MPS, Meritus SuperCoats, parts 1-4 & The Art of Pet Styling, parts 1-2 Would you like to know more about skin and coat care? Would you like to learn more about the sculpting and design of canine coats? If you answered yes then don t miss this unique opportunity to learn from nationally acclaimed skin and coat care and styling expert, Pam Lauritzen. Schedule Sunday, August 30th 9:00 am: SuperCoats, Part 1 (Skin & Hair Anatomy) 10:30am: SuperCoats, Part 2 (Skin & Coat Problems) 12:00n SuperCoats, Part 3 (Topical Conditioning Programs) 1:30 pm: Finances & Facials (Your Budget & Blueberry) 3:00 pm Whatʼs Going Down The Drain 4:00 pm: Oh My! Employee Handbooks Made Simple Monday, August 31st 8:30 am: SuperCoats, Part 4 (Case Studies) 10:00am: Finances & Facials (The Pet Facial) 11:30 am: The Art of Pet Styling, part 1 1:00 pm: The Art of Pet Styling, part 2 See the U.S. Pet Pro Classic Show Program for detailed descriptions. A Certificate of Achievement will be awarded to individuals who complete all 10 lectures.

6 International Society of Canine Cosmetologists Certification Testing All phases will be administered at this show Test Application must be received by: Aug. 15, 2009 Approved For details or to register for Certification call: (972) or Test Forms/Applications may be downloaded off the ISCC Web site. on the ISCC button Would you like to schedule a private coaching or consultation session with any of our Classic Speakers or Judges? Many of the speakers and Judges at this year s U.S. Pet Pro Classic have agreed to offer private min. coaching or consultation sessions to our attendees. If you are attending this year s Classic and would like to schedule a personal coaching or consultation session with one of our experts, call (972) or classic@petstylist.com for details and coaching fees. Private Coaching and Consultation Sessions are offered on a LIMITED first come, first served BASIS! Only select speakers/judges have agreed to participate. For Information visit the ISCC Booth or Contact: ISCC: (210) Melissa@thinksafety.info Pet First Aid You never know when an accident or illness will occur... Are You Prepared? You will be if you attend the Classic s four hour Red Cross Emergency First Aid and CPR program. Fee:$50.00 Individuals who are 10 minutes late will not be allowed to participate. Attendance limited to 30 per session...so sign up early or you may not get a seat. You must be registered for the Classic to attend! Submit fee with your Classic 2 registration and don t forget to check the ISCC Pet First Aid box.

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8 6 The U.S. Pet Pro Classic is honored to introduce you to our star-studded and distinguished panel of Speakers and Judges for Julie Berkeley, PDS, MPS, Meritus, Certifier Toy Breed Topknots & Perfect Poodle Topknots Platforms Classic Ring Steward Julie is a respected Pet Styling Judge and has been a Pet Styling Instructor through the Minnesota State Vocational System for over 10 years. She was one of the founders of the MN Association of Dog Groomers and was instrumental in the development and acted as Head Instructor of the Universal Academy of Animal Arts. Julie also helped to establish the first certification programs in the US and was among the first Certfiers. She is currently a Senior Certifier and Consultant for ISCC. Quinton & Sid Been Clipper Maintenance, Repair & Scissor & Blade Sharpening By popular demand, master blade and scissor sharpeners Quinton & Sid Been will be on site for clipper and scissor maintenance and repair and for blade and scissor sharpening. As experienced sharpeners of over 15 years, Quinton & Sid are associates of Oklahoma Shear Company. Quinton is the inventor and manufacturer of the Green Machine, Quinton & Sid say, don t forget to bring your dull blades and shears for on-site sharpening. Kellie Black Judging Panel: Runway Creative Styling Owner and operator of Kellie s Pampered Pets Inn in Houston, TX, Kellie is an accomplished Pet Stylist, entrepreneur and three time U.S. Creative Styling Champion at the U.S. Pet Pro Classic. Kellie also shows both Poodles and Wire Fox Terriers. Currently she co-owns one of the top winning Poodles and provides assistance to other Creative Styling Artists wishing to improve their skills & designs. Lois Brown, PDS, MPS Grooming Wrinkle Dogs Lois has been working with pets most of her life. She has been a professional pet stylist since 1986 and professional dog trainer since She is the owner of The Grooming Booth and All About Manners Dog Training in Fredericksburg, OH, and works as a pet stylist at East Holmes Veterinary Clinic. Lois is on the Board of Directors for the Canine Political Action Corps. and is a member of many associations including NDGAA, ISCC and the Chinese Shar Pei Club of America. Martin Deeley Dog Aggression Causes & Cures, part 1-2; Read & Talk Dog, part 1-2; Dogs Are A People Business, part 1-2 Martin Deeley has been training dogs for over thirty years and has written three books on dog training. He writes regularly for European and American magazines and has devised, directed and presented thirteen training videos. Martin conducts regular workshops and seminars throughout Europe and America through his International School for Dog Trainers. He uses all methods of training and all forms of equipment and is a trainer of trainers. He and his wife Pat operate the Florida Dog Trainer an in-home training and behavior counseling service. Martin is co-founder, Past President and Executive Director of the International Association of Canine Professionals. Martin received the special award from the Dog Writers Association of America for the best training article of He was also awarded the prestigious 2007 UK Gundog Trainer of the Year, voted for by the readers of the popular Countryman s Weekly national magazine. He is a close associate and friend of Cesar Millan The Dog Whisperer and wrote the foreword to his book Cesar s Way. He appeared with Cesar in Sit and Stay the Cesar Milan Way and has participated with Cesar on Sessions with Cesar. Martin appears also on the Eukanuba Website and in their video Series Puppy Training presenting over 13 episodes with Jim Piddock. Jerry Schinberg, MPS, Emeritus Contest Administrator; Contest Master of Ceremonies As the father of Pet Styling competitions, Jerry manages the oldest Pet Styling Show & Contest The All-American Grooming Show. Until recently, Jerry was owner and operater of A Tondeaur Pet Styling Salon in IL for over forty years. Jerry s wit combined with his extraordinary contributions to our industry are beyond compare. Jerry Been, PDS, MPS, Meritus, Certifier Layered Trims Made Easy; Poodles In 30 Minutes Platforms 1-3 Judging: U.S. Yarn Dog Competition Jerry is the National Administrative Director of ISCC, as well as an ISCC Certifier and Consultant and a Pet Styling Judge. She has been actively involved in the pet styling industry for over 30 years and owns Oklahoma Professional Pet Supplies, as well as Jerry s Academy of Canine Design. Jerry is nationally renowned as an accomplished Pet Stylist, Speaker, Judge and Industry leader. Cheryl Dugas, ISCC Field Representative U.S. Pet Pro Classic s Registration Director ISCC Pet Injury Prevention, CPR and First Aid Program, Part 1-4 Owner and operator of Swampland Grooming for over twenty-five years, Cheryl has bred and shown Airedales and Miniature Pinschers. She is a member of the Acadiana Kennel Club and the North Am. Dog Sports and Registry. She is a lifetime member of ISCC. Cheryl is an American Red Cross Certified First Aid and CPR Trainer & has helped to develop and initiate the newly introduced ISCC Pet Injury Prevention, First Aid & CPR program designed specifically for pet care professionals.. Jayden Drelinger, Peticure Pet Products Anatomy of Nails...The Art of Grinding Nails - On-going Demos In Booth Innovator and inventor of the revolutionary new product Peticure, Jayden has had a lifelong interest and love of pets. He and his partner Ron had a vision to innovate the dog grooming industry in a way that allows dog nail grinding to be a painless and positive experience. Jayden says that the sense of contribution Ron and he share is the driving force behind their success knowing that Peticure will improve the lives of pets worldwide. This journey has been without question the most rewarding experience of my life! Vero Da Sylva, PDS, MPS Bichon Trims Made Easy, part 1-2; The Bichon, Conformation & Styling, part 1-2; Setting Up The Perfect Salon, part 1-2; Bichons Made Easy Platform, 1-2 Judging: Open Potpourri Class; Non-Sporting over 17 - Group; Open Terrier Breeds; Non-Sporting 17 Under - Group; Originally from the South of France, Vero has been in the pet styling industry for 12 years (six years in France and six years in the U.S.). A Multiple Best In Show and Best All Around winner, she has received multiple scissoring awards including the Lynne Carver and Ultimate Pet Stylist Awards. She was the Oster Invitational Grand Champion in 2003 and the first Pet Stylist to win the Winner Circle Triple Crown Tournament. With her Gold Medal win at the World GroomTeam competition in France 2005, she helped the team to bring home the Silver Medal. She was the top ranking GroomTeam point winner for Recently retired from competition, she achieved many of her goals and now hopes to help the new generation of Pet Stylists achieve their dreams. Patsy Edmonson, PDS, MPS, Meritus, Certifier ISCC Senior Certifier & Certification Field Director Classic Assistant Ring Steward An ISCC Certifier and Consultant with over 30 years of Pet Styling experience, Patsy is well respected as an industry leader, lecturer, Pet Styling Judge, Sheltie breeder and AKC Judge. Luther Edmonson U.S. Pet Pro Classic Goodwill Ambassador Chows, A Study in Breed Conformation and Styling Techniques; Easy Maintenance Trims for Chows Judging Panel: Runway Creative Styling Owner of Luther s Pet Styling Salon in Austin, Texas, Luther is a Seminar Consultant, Judge and well-respected breeder of Chow-Chows and Terriers. Loved, adored and respected by the entire Pet Styling Industry, Luther is the official Goodwill Ambassador of the U.S. Pet Pro Classic.

9 Chris Christensen Chris Christensen Specialized Seminars: The World of Hair, Inside & Out; Working with Difficult Dogs; Terriers, A Work of Art; Tricks of the Pros Founder of Chris Christensen Systems Inc., specializing in the formulation and invention of professional canine grooming and styling products used by top show dog handlers worldwide. Mr. Christensen s expertise began in 1960 while employed at Clairol in their marketing and development department where he was extensively educated in hair care and color at Clairol s New York School of Color. Chris Christensen has worked extensively in the building and marketing of some of the most renowned beauty companies. Kristen Fulton Grooming the Wet Dog; Branding or Bragging?; Spa Service, The Practical & The Posh; Making Quick Bow Ties for Male Pets Platform; Bandanas Gone Wild Platform A graduate of the university of Florida with degrees in English Literature and Animal Science. Kristen worked with Direct Sales Companies such as Longaberger, Tupperware, Mary Kay cosmetics and Pampered Chef as a motivational speaker and trainer. In 2004, she decided to follow her dream of working with animals, but wanted to incorparate her specialty education in business which lead to her opening Faux Paws LLC. Since then she has earned awards for Bichon Frise and West Highland White Terrier styling and is Certified through the Red Cross for Canine and Feline First Aid and CPR. Kristen currently operate Faux Paws at two locations and has three mobile salons. Patricia Finn, CMG, PDS, MPS, Meritus, Certifier Poodle Conformation & Styling, part 1-2; Pet Trims & Patterns for Poodles; Abandoned Pets, What to do; The Art of Pet Styling, part 1-2; Your Legal Obligations; The power of Communication; Protecting What You ve Earned; Judging Panel: Runway Creative Styling One of the first 10 people in the US to become a Certified Master Groomer, Trish also achieved Certifier status with ISCC, PPGC, Inc and IPG, Inc. and was one of the first 6 Certifiers in the industry. Also a successful competitor, Trish has won multiple Best All Around Pet Stylist awards. She is an internationally acclaimed seminar speaker and Judge and has worked extensively with many famous all breed handlers and AKC Judges. Now VP of Operations for ISCC, Trish has been contributing to the pet styling industry for over 35 years. After attaining her Juris Doctorate law degree from Texas Tech U., Graduating Summa Cum Laude from the University of New Mexico, Phi Beta Kappa, she now teaches at Santa Fe Community College in Law and Management, Economics, and e-economy in the Business and Law Professional Studies division. Currently she is working with specific law concerning the pet grooming industry. Trish loves pet styling and currently owns a highly successful pet styling business in Santa Fe, NM. She also maintains a website called PetCareLaw.com providing help and legal guidance and forms to the pet industry. Diana Gerling Bandanas For Profit; Do You Have Preconceived Notions About Mobile? Owner of Details Mobile Pet Styling in Austin, TX, Diana has been a Professional Pet Stylist speciliazing in Mobile Pet Styling for over 20 years. She has attended multiple industry shows, AKC dog shows and GroomTeam Sanctioned Competitions. She is currently a Certified Sporting Breeds Pet Groomer & Stylist by ISCC & IPG, Inc.. Diana s motto is I care how your pet feels and she loves working with responsible pet owners! Anna Hawks Anatomy of a Shear; Champagne Looks on a Beer Budget Judging: Sporting Breeds -Entry; Potpourri -Entry Class;Non-Sporting over 17 -Entry; Non-Sporting 17 under - Intermediate; All Other Purebreds -Entry A Certified Master Groomer with over 27 years in the grooming industry, Anna is the current President of the Minnesota Professional Pet Groomers Association and a USA Sanctioned Judge. She has successfully managed Pet Styling Salons and is a multiple award winning Pet Stylist. Anna is a strong advocate for continuing education and a skilled educator. Curtis Hanvey Marketing Secrets or Common Sense, part 1-2 Curtis is a graduate of Clemson University with a Bachelor of Science Degree in Materials/Ceramic Engineering with a specialty in equipment design and glass production. Prior to entering the grooming and pet styling industry, Curtis was a production/special project engineer (with three major patents to his name) for a Fortune 500 company. He started Hanvey Specialty Designs where he utilizes his mothers 14 years of pet grooming experience as the basis for his grooming equipment designs. Wendy Weinand, PDS, MPS, Meritus, Certifier Pet Trimming the Golden Retriever; The Golden Retriever, Conformation & Styling, part 1-2; Shed Control Platform Judging: Potpourri Class -Group; Sporting Breeds -Group; Terrier Breeds -Intermediate; Non-Sporting 17 under - Open; All Other Purebreds -Open With over 20 years experience working with animals, Wendy is an IPG, Inc. Certified Master Groomer and ISCC Petcare DermaTech Specialist, Master Pet Stylist and Certifier. She was past owner of Ruff Cuts Pet Grooming Salon in Minnesota which she operated for 10 years. Wendy has also won multiple Best Pet Stylist In Show and Best All Around Pet Stylist In Show awards during her competition career. She has bred, shown and finished to their Championship many Golden Retrievers in AKC Conformation shows, Obedience Trials and Hunting Trials. In 2005, Wendy relocated to southern California and is currently a Pet Services Consultant for PETCO. Pam Lauritzen, PDS, MPS, Meritus, Certifier Best of Masters: SuperCoats, part 1-4; The Art of Pet Styling, part 1-2; Understanding Animal Behavior, part 1-2; ISCC Member Meeting; U.S. Pet Pro Classic Show Producer Pam Lauritzen has been a leader and pioneer within the Pet Styling Industry for over 30 years. She is recognized by her peers as an accomplished Pet Stylist, Pet Styling Judge, Lecturer, Author and trade Show Manager. She has authored numerous articles and has served as a field editor for Groom & Board magazine. She was also the Publisher and Editor In Chief of PetStylist, a trade publication known for its commitment to education. Pam was instrumental in the creation of PPGC, Inc. where she served as their President and first Certification Coordinator, and was selected by her peers as the first Certified Master Groomer and Certifier in the world. By virtue of her outstanding pet styling accomplishments, Pam was also selected to be the first Chairman of the board of IPG, Inc. and is currently the founder and President of the ISCC. Pam is in the vanguard of research and development of new and innovative pet styling techniques that improve the speed, quality, and productivity of Professional Pet Stylists. Kim Laube Best of Masters: What s Going Down The Drain, Shampoo or Money? Kim is founder of Kim Laube Co., a clipper and shampoo manufacturer with numerous U.S. and international patents, that specializes in the grooming and pet styling industry. Kim also teaches and conducts clipper, blade, and scissor care and maintenance for manufacturer, blades sharpener, and service centers. He manufactures his own brand of patented products with distribution to more than seventeen industrialized countries. Patty Martin, PDS ISCC Pet Injury Prevention, CPR & First Aid Program, part 1-4 ISCC Booth Representative Patty owns Grove Creek Mobile Pet Salon, a successful enterprise based in Pelzer, SC. At sixteen, as a Master horsewoman, she groomed horses to support her passion for showing animals. Patty has presented lectures on mobile grooming and pet styling techniques at the U.S. Pet Pro Classic and the Atlanta Pet Fair. She is a Certified Red Cross Pet First Aid and CPR Instructor and has helped to develop and initiated the newly introduced ISCC Pet Injury Prevention, First Aid & CPR program designed specifically for pet care professionals. Robin MacFarlane Remote Collar Training, How it can work for you & your clients! part 1-2 Robin MacFarlane is the Owner and Training Director of That s My Dog! Inc., a training facility located in SW Wisconsin. The company offers dog lovers a high level of obedience training and specializes in rehabilitation of behavioral problems. Robin s particular expertise is the proper use of electronic remote training equipment. Through her continuing education program, That s My Dog! E-cademy, she provides training and instruction to other dog training professionals, K9 Handlers, and competitors alike. Robin has served on the board of the International Association of Canine Professionals as well as the Canine Political Action Corps. She also volunteers time as a Red Cross Pet First Aid Instructor as well as a YMCA instructor for a Kids and Canine Program. Much of her time is spent traveling throughout the U.S. and Canada presenting workshops on canine behavior and training. Most recently Robin has completed her first training DVD and launched an online training membership site that is helping dog owners around the world establish a better relationship with their pets through proper training. Kaoru Nakajima Speedtrimming Pets, How Many Can You Do?; Practical Money-Saving Grooming Techniques For Pet Salons; Handscissoring with Speed Judging: Best Pet Stylist In Show & Best First Timer In Show Born and raised in Tokyo, Japan, Kaoru is a renowned artist and has won the Nikaten Art Award over ten times. Kaoru is a famous personality in Japan and is swarmed by people wherever she goes in dog related activities, whether pet or show. In the U.S., she has worked with the world famous show handler, Barbara Humphries and now operates the extremely successful KM Dog Salon in Chula Vista, CA, where she trains advanced students from Japan. 7

10 8 Joan Ivy Classic Speaker Assistant & Assistant Ring Steward Joan earned a bachelor s degree from Texas A&M and is a 1993 graduate of the South Texas School of Grooming. She has had 14 years of pet styling experience and has been active in a million dollar plus Veterinary and Pet Styling business. Sue Pratt Judging: Potpourri Entry; Sporting Intermediate; Non- Sporting over 17 Intermediate; Terriers - Entry; Non-Sporting 17 & Under -Entry; All Other Purebreds -Entry Sue has been a Pet Stylist for thirty-five years. She competed from the late 70 s to the late 90 s. She has won two Silver Medals at Intergroom, multiple first place wins at different competitions, 1996 Best In Show at NEPGP with a Standard poodle, and the recipent of multiple Best Scissored Dog Awards. She is manager of Twickenton in Dedham, MA, a large multi-stylist salon outside Boston, past President of NEPGP, Certified Master Groomer and Competition Coordinator for Intergroom. Kathleen Putman, PDS, MPS, Meritus, Certifier Spaniels, Conformation & Styling, part 1-2; The English Cocker Easy Maintenance Trims Judging Panel: Runway Creative Styling Five-time GroomTeam member, ISCC Certifier and Consultant, Kathleen Putman is well respected as an industry leader. After a bicycling accident in 2003, Kathleen was left with physical limitations that made pet styling an impractical career choice. Kathleen returned to college to pursue a degree in graphic design where she was awarded the Robert Lewis Hermann Scholarship through the Arts & Visual Communication Department and was chosen as one of 8 students endorsed by her college for nomination to Who s Who among Student in american Junior Colleges. Kathleen now owns a freelance design business catering to the Pet Care Industry. Billy Rafferty, ISCC Petcare DermaTech Specialist The Portuguese Water Dog, Conformation & Styling, part 1-2; Portuguese Water Dog Easy Maintenance Trims Judging: Potpourri Class - Intermediate; Non-Sporting over 17 - Open; Sporting - Open; Terriers - Group; All Other Purebreds - Group A member of ISCC and a dedicated Pet Stylist, Billy has earned his PetCare Dermatech Specialist Certification. A Certified Master Groomer, he is a highly successful salon owner and the stylist to Oprah s wonderfully adorable pets. Billy is a multiple award winning competitor and past President of the Illinois State Professional Dog Groomer's Assoc. He has currently released his NEW book Happy Dogs, Caring for your Dog s Body, Mind & Spirit and is soon to begin a book promotion tour of major cities along with TV interviews. Eric Salas Chris Christensen Specialized Seminars: The World of Hair, Inside & Out; Working with Difficult Dogs; Terriers, A Work of Arts; Tricks of the Pros...plus The Am. Cocker, Conformation & Styling Currently the Vice President of Sales for Chris Christensen Systems Inc., Eric started working with dogs in California in He currently travels the country conducting seminars on animal behavior, conditioning/training, grooming and handling. He has spent many years styling, training and handling some of the top ranked show dogs in the country. He openly shares many techniques in conditioning, training and styling these top ranked dogs. Eric has implemented many of the successful techniques into his styling facility in Vancouver, WA. His techniques in scissoring, terrier stripping, conditioning coats and working with aggressive and difficult dogs will be shared at his workshops. Melissa Sirianni, PDS, MPS, Meritus ISCC Safety & Health Educator & Consultant Master Seminars:Oh My! Employee Handbooks Made Simple! As an accomplished industry speaker and leader, Melissa has owned two Pet Styling Salons and has been active in the Pet Styling Industry for over 20 years. Melissa is an ISCC Petcare DermaTech Specialist and Master pet Stylist, meritus. Her two biggest loves are safety and health and she has been an authorized OSHA General Industry Trainer for over 10 Years. Currently she is ISCC s Safety and Health Educator and Consultant, and a Skin and Coat Specialist heading up the ISCC s new Authorized Skin and Coat Care Centers along with the newly introduced SuperCoats Petcare product line. In this capacity, Melissa is actively working on behalf of the ISCC toward making the Pet Care Industry a safe and healthy enviroment. Pennie Stone, PDS, MPS, Meritus U.S. Pet Pro Classic Contest Manager Owner and operator of Pooch Parlor Mobile Day Spa, Pennie is an ISCC Petcare DermaTech Specialist and Master Pet Stylist. She has been a Contest Ring Steward for the Atlanta Pet Fair and is currently the Contest Coordinator for the U.S. Pet Pro Classic. Her special interest in stress reduction for both people and pets lead her to become a Reiki Master and she is currently studying to be a Feng Shui Practitioner. Pennie is excited to share these special stress relieving techniques with you. PJ Stull Licensing and Legislation 2009 Updates - Platform PJ owns a pet grooming, boarding and training facility in Missouri. PJ has been working with pets for the majority of her adult life. Since continued education is very important to PJ, she is a member of the International Society of Canine Cosmetologists, National Dog Groomer Assn. of America and the International Assn. of Canine Professionals. A few years ago when groomer licensing was introduced in Pennsylvania, PJ co-founded the Canine Political Action Corps. PJ continues on the Board of Directors and is a liftime member of CPAC. Kim Raisanen Surviving & Thriving in Today s Economy; Reading Feline Body Language; Easy Maintenance Cat Trims, part 1-2 Platforms; Grooming Difficult Cats, part 1-2 Kim Raisanen is the President of the Professional Cat Groomers Association of America, owner of Creature Comforts Cat Styling Salon, author of Learn How To Professionally Groom Cats, a Practitioners Guide and is a certified instructor with American Red Cross in Feline CPR and First Aid. Her lighthearted seminars on the practical tips and tricks of cat grooming are always fun to attend. With over 15 years experience, she has a clientele of over 2,000 felines. Kim is excited to share her proven methods and techniques for handling and grooming cats and will be in her booth at this year s Classic to answer questions and to autograph her NEW Book. Lisa Vella Best of the Masters: Financials & Facials, part 1 (Your Budget & Blueberry) Lisa Vella is co-owner of South Bark dog Wash, an award winning self-service dog wash, established in San diego, CA. She is directly responsible for the co-development of a very popular product and process, South Bark s Blueberry Facial and other successful private label items that are sold retail and wholesale, Lisa comes from a successful business family and background. Lisa belongs to many professional and neighborhood organizations and is the owner of Big Face Chase Corporation. Deborah Walker, PDS, MPS, Meritus, Certifier Massage Therapy For Pets; Table Training For Pets U.S. Pet Pro Classic Runway Creative Coordinator Owner of LaBest Pet Styling Salon and LaBest Academy of Animal Arts in Edwardsville, IL, Deborah is nationally recognized as one of the top Creative Pet Styling Artists in the US. Deborah s accomplishments also include Pet Styling Judge, lecturer, author and ISCC Certifier and Consultant. Deborah s special interest and work in animal behavior and management have gained her acclaim and she is in great demand for her unique and successful training methods geared toward the rehabilitation of problem dog behaviors. Recently she has developed a NEW technique and method on Massage Therapy for Pets and is excited to share these money-making techniques with you. John Wade Aggressive Dogs & Their Owners, part 1-2; Marketing Secrets or Common Sense? part 1-2 John Wade is a dog trainer and the author of the most widely read pet behavior column in Canada. He developed the safety protocols and DVD material for the training of every postal carrier in Canada and acts as a consultant for Children s Aid on similar matters as well. John has also acted as the consultant for numerous Canadian shelters in matters pertaining to licensing programs, bylaw enforcement, public education and the assessment and safe handling of dangerous dogs. He was also the behavior specialist at the provincial headquarters of The Ontario Society for the Prevention of Cruelty to Animals which involved the province wide training of their staff, program development and the behavior assessments of dogs seized in raids on organized dog-fighting operations. He has acted as a dog behavior consultant for Rolf C. Hagen the world s largest pet supply company. He has hosted his own radio show, Pet Talk with John Wade and appeared on hundreds of radio and television shows as an expert guest. As well John was also the trainer and handler of Diefenbaker (Lincoln) the wolf-dog featured in the award winning television series, Due South. His articles have appeared in a wide range of publications, including, Dogs in Canada, The Mom & Caregiver Magazine and Real Women magazine. His presentations have been attended by municipality representatives, police and fire department officials, by law enforcement officers, lawyers, shelter managers, dog trainers and dog enthusiasts. Donna Walker, RVT Best of Masters: Financials & Facials, part 2 (The Pet Facial) Donna Walker is co-owner of South Bark Dog Wash, an award winning self-service dog wash, established in San Diego, CA. She is directly responsible for the co-development of a very popular product and process, South Bark s Blueberry Facial and other successful private label items that are sold retail and wholesale. Donna is a published writer and authored many pet industry magazine and newspaper articles. She is also a Registered Veterinary Technician and has a degree in Animal Health Technology.

11 Business Practices & Operations Programs How Would You Like to Create Wealth! & Achieve Your Dreams? Classic 08 continues the series that focuses on outstanding Business Practices and Operations seminars designed especially for SALON OWNERS! Analyze! Prepare! Protect! Streamline! Market! Make more money! Let our panel of experts show you how to analyze, protect, streamline and market your business while accumulating the wealth you need to achieve your dreams. If you operate a Salon or Mobile business, these presentations are designed for you! This twenty-six part series is a MUST-DO for Salon & Mobile Owners! The Real Repercussions of Gossip by Trish Finn (Fri., 2:00pm) No matter what industry or what kind of hair or make-up is involved, gossip can be a problem. Just keep your ears tuned into the conversation the next time you get your hair cut and you will know what we mean. Gossip is everywhere, including the pet industry. Attend this seminar and learn what you can safely say and what kind of gossip can really get you in trouble legally. You will gain valuable information on how to avoid law suits and ugly confrontations with other people over gossip. There is more to this topic than meets the eye and we all need to know the real scoop before we are tempted to engage in a little loose talk. Surviving & Thriving In Today s Economy! (OPEN TO ALL) by Kim Raisanen (Fri., 3:30pm) Have you thought of adding cat grooming to your salon s specialized services? Do you know how to obtain and keep a cat business. Do you know how to gain new business from your established clientele. Do you have a retail section? If so, do you sell the specialty cat products you use so your clientele can keep their cats in better condition between visits? A thriving cat business can add thousands of extra dolloars to your bottom line. Isn t it time you consider adding this profitable service. Oh My! Employee Handbooks Made Simple -A Best of the Masters Seminar by Melissa Sirianni (Fri., 5:00pm) (Sun.4:30pm) A one and one half hour presentation that will take the mystery out of writing employee handbooks. Melissa will cover how to write an employee handbook that outlines your business rules, practices, procedures, and safety and health guidelines. If you re in business, an employee handbook is a necessity that can not only save you monry but will help your business run more efficiently. If you ve been procrastinating on putting together an employee handbook or revising your current handbook to come up to current industry standards then don t miss this informative and time-saving presentation. Abandoned Pets, What to do legally when it happens to you! by Trish Finn (Sat., 9:00am) Have you ever had a client abandon their pet in your salon? You call and call, but get no response from the owner or worst yet they gave you the wrong contact information. Without notice the pet has been abandoned and left on your door step. Understanding and balancing your moral obligations, legal responsibilities and rights is essential when confronted with this dilemma. To learn the legal process for handling abandoned pets, you need to attend this informative presentation. Increasing Profits (It Is Not As Hard As You Think!) part 1-2 by Curtis Hanvey (Part 1: Sat., 10:30am) (Part 1: Sat., 12:00noon) Why are you in business? Yes, I know you love dogs, but profit has to be of primary concern when running your business. Otherwise, you risk losing your business! In this step-bystep presentation, Curtis will discuss a series of changes to your business and business philosophy so you pocket more money at the end of the work week. Curtis presentation will include such topics as premium pricing, premium services and why YOU can do it. He will also help you understand why having low prices only serves to attract more difficult dogs to groom while increasing the stress in your life. Effective Communication Equals More Profit by Trish Finn (Sat., 1:30pm) Have you ever wondered how to motivate your employees? Ever feel like you are saying one thing but the employees are hearing something else? Do you feel that you could increase your profits if your salon was more efficient and your employees more motivated? This seminar will teach you techniques for establishing good communications with your employees and a better understanding of communication styles and how they affect your business. Bragging or Branding, part 1-2 by Kristen Fulton (Part 1: Sat., 3:00pm) (Part 2: Sat., 4:30pm) In a world where companies spend millons of dollars on branding their business, how can small grooming and pet styling businesses compete? Whether you are mobile or a stand alone salon, you will discover how you can learn from the corporate chain stores to implement a branding and marketing campaign that will make your business a household name. Kristen will also talk about the use of brochures, flyers and print advertising. Don t miss this opportunity to learn how to use the valuable resource of branding to compete with the big guys. Licensing & Legislation (Open to All)...platform 1 & 2 sponsored by CPAC by PJ Stull ( Platform 1: Sat., 3:45pm) ( Platform 2: Sun., 11:15am) Individual State Groomer Licensing Bills have been popping up throughout the United States. If you ve been wondering about the outcome of the bills presented in California, Pennsyvania or the one currently working its way through the Tennessee legislature then you will find this series of platform announcements and discussions highly informative. PJ helped to found the Canine Political Action Corps and in her capacity has been in the forefront of legislative actions that could impact the pet care industry. She has worked tirelessly with the CPAC Board to intercede when appropriate and work on behalf of the petcare industry for the best possible outcomes. PJ will provide information on past legislation concerning the petcare industry and will update you on their current status along with any new legislations that have been introduced. You won t want to miss even one of PJ s highly informative updates. Wouldn t you like to be informed? After all, it could affect your business! Remote Collar Training, How it can work for you & your Clients, part 1-2 (OPEN TO All) by Robin MacFarlane & PJ Stull (Part 1: Sat., 6:30pm) (Part 2: Sat., 8:00pm) (Repeat Part 1: Mon., 11:30am) (Repeat Part 2: Mon., 1:00pm) Have you heard about remote collar training? What is all the buzz about? Are they safe? Are they humane? Can they be used on shy dogs or are they only a last resort tool to use on aggressive animals? Attend this informative session and separate fact from fiction. Find out how remote collar training can be an invaluable tool to help dogs overcome their fears such as getting in the tub, standing on the styling table, having their nails cut, etc. Everyone (Salon owners and their employees) should attend this outstanding presentation and LIVE demonatration to learn how remote collar training can be an innovative specialized service that can generate additional income for your salon while offering a non-confrontational method of creating a calm, stable and happy dog. This series is for Salon Owners Only! Managers/Employees may attend with written approval from their employer. (Proof of ownership can be any form of government ID along with a business card, cancelled check, bank ID, etc. that clearly has your business name and you listed as the owner.) Check the box on the registration form stating owner if you plan to attend any part of this series. A special Salon Management Certificate will be issued to individuals who attend six or more of these programs 9

12 Business Practices & Operations Programs continued... How Would You Like to Do You Have Preconceived Notions About Mobile? by Diana Gerling (Sun., 9:00am) Have you been considering going mobile, but have preconceived notions about limitations of water, timing, routing, or temperature within the van during extreme summer or winter conditions. Are you concerned that your revenues will dramatically decrease because you cannot do as many dogs in a day? Whatever your concerns or questions, Diana has over 15 years of mobile operation experience to share with you. Whether you are thinking about going mobile or adding mobile to your existing business, we re certain you ll find this presentation an invaluable insight into the day-to-day operations of an independent mobile business. Spa Services, The Practical & The Posh, by Kristen Fulton, (Sun., 10:30am) Why offer spa services? What type services work and which are just a marketing gimmick? How about teeth cleaning, hot oil treatments, sauna wraps, massage therapy, aromatherapy, facials and more. Everyone needs more money. But what is the quality of life if you re working so hard that you re too tired to enjoy it? This creative presentation will discuss ways to make more money without working harder. Spa services is the topic of this lively and money-making presentation. Learn how you can make more money without increasing the number of pets and while contributing to the health and well-being of your client s pets. Make sure to be in the front row as Kristen shares how she added extra dollars to her bottom line through innovative spa services and products. Marketing Secrets or Common Sense?, parts 1-2 by John Wade (Part 1: Sun., 12:00noon) (Part 2: Sun., 1:30pm) The harder I work the luckier I am. The more we think about how we like to be treated and then apply these principles to our customers, the more successful we become. But success in business is more than that. We have to aggressively market our services in order to first attract clients to our doorstep so we can then interest them in our services, sell them on purchasing our services, and prove we will treat them well by working hard to provide the quality of service they are expecting. I find that what is right for our customers and makes them happy is not only good business, it is also financially rewarding. Marketing in a way that attracts, selling that creates trust and a desire to purchase, and common sense in the way you deal with your customers, demonstrates your desire for comsumer trust and satisfaction. In doing so, it reaps the benefits of growing a highly successful enterprise. C Thank you, I have almost doubled my business revenues since attending last yearʼs Classic Salon Owners programs. Iʼll be back again this year! It has more than paid for itself! - Attendee, Classic 06 Create Wealth C& Realize Your Dreams? Finances & Facials, part 1-2 by Lisa Vella & Donna Walker (Part 1: Sun., 1:30pm) (Part 2: Mon., 10:00am) Have you ever wondered how you can add new products and services without getting a government bailout? In part one, Your Budget & Blueberry, the award winning South Bark Girls, Lisa Vella and Donna Walker will offer suggestions and ideas for marketing your business effectively and efficiently. Everyone has an idea about what they want to offer their clientele, but some of us do not know how to fully achieve what we want within our fiscal restrictions. Lisa and Donna will offer ideas that have worked for themselves and their colleagues. Sometimes it not what you offer but how you offer it. Attend this seminar for valuable ideas that will help you and your business. Then in part two, The Pet Facial, Donna will demonstrate South Bark s award winning product and method, the Blueberry Facial. She ll demonstrate how to properly perform and market the Pet Facial as a specialized service and an invaluable revenue producing resource. Dogs Are A People Business, part 1-2! by Martin Deeley (Part 1: Sun., 3:00pm) (Part 2: Sun., 4:30pm) I became a dog professional because I really got tired of the rat race, dealing with difficult people and of course because I love dogs. How often have we heard similar comments from pet care professionals? I love dogs meaning that this job will be all about dogs. Nothing could be more wrong. This business is all about people. They own dogs, interact with dogs, manage dogs and we serve them to help them with their dogs. For many, their dogs are their lives, their children and they protect them more than the two-legged members of their family. So how do we deal with our clients to ensure they become loyal and happy members of our business and when problems do occur how do we seek a resolution in order to retain customer satisfaction, confidence and goodwill. Knowing how to deal with and please each individual client is essential to the success of your business. The dog work is easy! Setting Up The Perfect Pet Styling Salon, part 1-2 by Vero DaSylva (Part 1: Mon., 8:30am) (Part 2: Mon., 10:00am) From top to bottom, inside and out, Vero will discuss floor plans including style, design, space allocation, the use of quality materials, providing for ease and comfort of use, safety and health considerations, retail areas, lighting, traffic patterns and much more. Whether your planning a state-of-the-art facility or want to update and renovate an existing salon, Vero s presentation is designed to help you develop a clean, safe, healthy, organized, efficient and productive work environment that is a reflection of your professionalism and personal style. You ll love this insightful and informative presentation. Super oats Clinic...a four hour skin & coat care series By Nationally Acclaimed Skin & Coat Care Expert, Pam Lauritzen Part 1 Sun. 9:00pm Part 2 Part 3 Part 4 Skin/Hair Anatomy 101 Sun. 10:30am Sun. 12:00am Mon. 8:30am What do you know about Skin & Coat Topical Conditioning & Case Studies canine and feline skin and Problems Spa Treatment Programs hair anatomy? Yet, over An informative, fun 68% of dogs and cats have Pet Spas have and interactive Learn how to topically evaluate and some type of skin and coat become the profit group participation problem and need your making trend of the decade. This seminar is designed help you develop session designed to teach petcare professionals analytical and developmental analyze skin and help. Pam will also update coat problems and how to determine you on some of the latest therapeutic skin and coat care programs designed to topically maintain skills that will help them effectively deal anatomical research on canine skin and will clear and initiate the appropriate therapeutic up some of the urban legends surrounding clipping of hair. For example, does clipping double types and how to identify skin prob- the skin and hair in optimum condition. with canine and feline skin and coat program. Learn about skin and coat problems. If you ve been dealing with coated breeds REALLY affect its regrowth? This lems such as follicular occlusions and Pam will help you understand the a pet with a particularly problematic topical skin and/or coat issue maybe the seminar will help you understand skin and hair, its strictures, lesions or microbial infections. This seminar is a MUST for all effectively in your topical conditioning effects of products and how to use them reproductive processes and the importance of group can help you find a solution. therapeutic skin & coat care programs. pet care professionals. and spa treatment programs. Part of the Best of the Masters Series 10

13 First Time Attendee Door Prize & My First Competition Award Created & Sponsored by Hanvey Specialty Engineering

14 Classic Programs Classic 2009 Programs ISCC Approved Bather/Dryer Certificate Programs: A nimal l Behavio vior r & Management Massage Therapy by Deborah Walker (Sat.., 9:00pm ) Be in the front row to learn how to perform this innovative specialized massage technique designed to help dogs relax and become more cooperative during the grooming and styling process as well as reduce muscle strain and fatigue brought on by daily stress. An invaluable behavioral rehabilitation tool, see how massage therapy can be used to desensitize phobic animals. During this outstanding demonstration, you ll not only learn how valuable massage therapy can be when handling animals, but Deborah will also share her marketing strategies that will add revenues to your business. Reading Feline Body Language by Kim Raisanen (Sat., 10:30am ) As Founder and President of the Professional Cat Groomers Association, Kim s analysis of feline eye, ear and tail movements along with their meows is the highlight of this fun, but serious presentation. She will also help you understand feline moods to know when it is OK to approach or back off. If you currently include feline clients in your business or if you are considering the addition of cat grooming this program is a MUST! Working with Difficult Dogs by Eric Salas (Sat., 12:00noon ) Aggession, won t stand still while on the table, bites when doing nails, freezes and grabs the table, barks incessantly when caged, etc. are just a few of the issues that are covered during this outstanding presentation. Eric will also address client interviews, counseling and home training for their pets. Eric has lots of handling tips for both the pet and their owners and we re certain you ll love this entertaining and information-packed seminar that is based upon years of his training and field experience with dogs. Understanding Animal Behavior, part 1-2 by Pam Lauritzen (Part 1: Sat., 12:00noon) (Part 2: Sat., 1:30pm) Do dogs really punish humans when they don t get their way? Do dogs and cats become jealous of their competitors? Why is it so hard to leave the house without our pets being alerted? Understanding animal behavior is the highlight of this entertaining and informative presentation... Also, not everyone is cut out to handle problem behavior. The stress can be tremendous and your success can be undermined by your own behavior. In addition to understanding animal behavior, Pam will give you insights into your personality type and how you are likely to react when confronted with stress presented by problem pets. This insightful presentation should be at the top of your MUST-SEE LIST! Dog Aggression Causes & Cures, part 1-2 by Martin Deeley (Part!: Sat., 3:00pm) (Part 2: Sat., 4:30pm) All too often we read of a child or adult being attacked by a dog or group of dogs. The press is quick to point fingers, and legislators are constantly looking for ways to cure it through legislation. Because of this many feel that dog aggression is at epidemic proportions but is this the case? In this talk, Martin will identify the causes of aggression, why and where it occurs and the ways in which we can minimize and overcome aggression in dogs. He will also identify ways in which we can avoid aggression among the client dogs we serve. Aggressive Dogs & Their Owners, part 1-2 by John Wade (Part 1: Sat., 6:30pm) (Part 2: Sat., 8:00pm) This presentation outlines assessment protocols for aggressive dogs and providing owners with realistic options. We will review specific areas that influence the development of aggressive behavior, and its treatment. We will consider variables such as breed, bloodlines, socialization, environment, history, health, etc. for the dog and handling ability and lifestyle of the owner and how each must be weighed in treatment recommendations. We will discuss how clues are mined from safe hands-on interaction with the dog and carefully worded questions for the dog owner. If time allows, case studies will be reviewed and discussed as well. An in-depth series of programs designed for bathers/dryers. This year s seminars highlight animal behavior and management as well as cat grooming and the ISCC Pet Injury Prevention, First Aid & CPR programs. Individuals completing twelve of these seminars will receive a special Bather/Dryer Certificate of Attendance! is one of this year s Classic Highlights! This outstanding 14 hour series of programs featuring an outstanding panel of speakers is designed to help pet care professionals improve their understanding of pets and their instinctive reflexive behaviors, recognize aggressive body language and develop handling strategies that reduce stress for both the pets and professionals. Seminars and demos include: These are ISCC Approved Preparatory DermaTech Programs! Read & Talk Dog, part 1-2 by Martin Deeley (Parts 1: Sun., 9:00am) (Parts 2: Sun., 10:30am) Dogs speak with their bodies. The ability to read a dog s emotions, thoughts and potential actions through their body language and knowing their habits and behavior patterns is important to how successful we are when interacting with them. Let Martin Deeley, world-renowned animal behaviorist and trainer teach you how to Read & Talk Dog! Don t miss a minute of this exciting presentation! Grooming Difficult Cats, part 1-2 by Kim Raisanen (Part 1: Sun.., 12:00 noon) (Part 2: Sun.., 1:30pm ) Cats have not only extremely sharp teeth but also quick and dangerous claws. Once bitten and/or scratched during a handling session, the professional is vulnerable to some highly virulent infections. Kim has over 2,000 cats amongst her list of clients and has learned how to handle them with the reduced risk of stress or injury to either cat or professional. We re certain that anyone who has ever tried to handle less than cooperative cats will appreciate and benefit from this outstanding presentation. Table Training For Pets by Deborah Walker (Mon., 10:00am) Deborah will demonstrate handling techniques for settling active to very hyper dogs. She ll demonstrate her training method(s) that helps her turn uncooperative dogs into perfect little angels on your table. Tired of chasing dogs all over your grooming table or worried about injuries that could occur should a pet fall or jump off the table then don t miss this presentation. Place this fantastic Animal Behavior series on cats and dogs high on your Must Attend agenda! We also recommend that you add the following outstanding programs: Show Me The Cats by Kim Raisanen (Sun.., 3:00pm) Kim Raisanen, President of the Professional Cat Groomers Association will take you on a fun tour of the many popular cat breeds and mixed breeds that are likely to come into your salon for grooming and styling. From the overweight domestic shorthaired cat to the perfectly prepared Maine Coon, she will discuss their unique traits and characteristics along with their special needs and requirements. Kim will also discuss styling, mat removal and health issues involved with each breed. The Art of Nail Grinding by Jayden Drelinger (On-going in the Peticure Booth throughout the show -see booth for schedule) Do you put off trimming nails because of the stress it creates for both you and the pet? Nail care is an essential part of the dog s care and health. In this riveting presentation, Jayden will discuss nail anatomy, nail clipping and nail clippers versus rotary tools. He ll show you how to use nail grinding tools properly and then perform a live demonstration of his revolutionary, award winning and ISCC approved nail tool the Peticure that has been proven to reduce the fear and stress experienced by pets while having their nails trimmed. Back By Popular Demand, The ISCC Pet Injury Prevention, First Aid & CPR Program Returns by Cheryl Dugas & Patty Martin (Parts 1-4: Friday., 2:00pm - 7:30pm) Are you prepared for a sudden accident or illness of an animal while in your care? What would you do if a dog breaks a leg or collapses with heat stroke, seizures, or heart attack? This presentation is a four hour series on Pet Injury Prevention, Pet First Aid and CPR conducted by ISCC & Red Cross Certified Pet First Aid and CPR Trainers Cheryl Dugas and Patty Martin. Upon successful completion of the class and written examination, ISCC Certification in Pet Injury Prevention, First Aid & CPR is awarded. For individuals taking their ISCC Petcare DermaTech testing, this program is credited toward the Health and First Aid (105) written test. However, register early, the class is limited to With over Ninety exciting hours of education to choose from, you

15 Pet Stylists Certificate Programs: A dvanced Pet Styling g Seminar s Highlight this year s styling program Are you looking for something new? Pam Lauritzen & Company is proud to be among the first to introduce an advanced series of styling seminars intended to go beyond the average! We ve invited some of the most acclaimed Stylists in the U.S. and asked them to present indepth breed profile and styling presentations on breeds that represent their special expertise. During these outstanding seminars you ll learn about the breed s standard, acceptable breed standard trims and styling methods, corrective styling techniques, unacceptable styling faults...plus other interesting breed traits, utility or history. Seminars includes: Session 1: The Bichon Frise, Conformation & Styling, part 1-2 by Vero DaSylva (Part 1: Fri., 2:00pm) (Part 2: Fri., 3:30pm) Session 2: The Portuguese Water Dog, Conformation & Styling, part 1-2 by Billy Rafferty (Part 1: Fri., 5:00pm) (Part 2: Fri., 6:30pm) Session 3: Spaniels, Conformation & Styling, part 1-2 by Kathleen Putman (Part 1:Sat., 10:30am) (Part 2: Sat., 12:00noon) Session 4: The Golden Retriever, Conformation & Styling, part 1-2 by Wendy Weinand (Part 1: Sat., 6:30pm) (Part 2: Sat., 8:00pm) Session 5: Poodles, Sense & Sensibility, part 1-2 by Trish Finn (Part 1: Sun., 9:00am) (Part 2: Sun., 10:30am) Session 6: The American Cocker, Conformation & Styling by Eric Salas (Mon., 10:00am) Session 7: Chow Chow, Conformation & Styling by Luther Edmonson (Mon., 1:00pm) Sessions are OPEN TO ALL and recommended for continuing education for Judges, Apprentice Judges and Competitors. If you re looking for some seminars that go beyond the basics you ll enjoy these information-packed seminars conducted by some of the industry s best! Layered Trims Made Easy by Jerry Been (Fri., 8:00pm) With Lhasos, Maltese, Yorkies, Shih Tzus and other drop-coated breeds on the rise, layered trims are a unique easy maintenance solution. Executed properly, a layered trim is quick, practical and can be performed on a wet or dry coat. In this LIVE demonstration, Jerry will show you a simple Layering technique that is proven to produce the best results in the least amount of time. American Cocker Trims Made Easy by Billy Rafferty (Sat., 9:00am) The American Cocker Spaniel is one of the most popular breeds with pet owners. However, they can be every pet groomer and stylist s worst nightmare if not properly groomed, styled and maintained. Let Billy show you how to put an cute, easy maintenance, yet stylized trim on this breed. Learn how to capture that irresistible Cocker expression. Billy will demonstrate techniques that will help you achieve a beautiful, natural and practical pet trim in the least amount of time. Pet Trimming The Golden Retriever by Wendy Weinand (Sat., 1:30pm) If you think Golden Retrievers are a wash & wear dog, then you won t want to miss a minute of this LIVE practical skills demonstration that includes everything from shed control techniques for the Golden to show trimming techniques and methods to quick, practical tips that will help you improve pet trimming Goldens. Let Wendy show you her Golden Secrets that make the difference between an ordinary trim and an extraordinary trim. We re certain you will be amazed! This year we have four fantastic days of seminars featuring the Super Star talents of many of the industry s most renowned Pet Styling Artists. In addition to our outstanding pet styling demonstrations, the Classic is pleased to introduce a special series of breed specific presentation designed for the Pet Stylist seeking indepth information on breed standards and perfecting breed profiles. These special breed profile seminars are OPEN TO ALL and are recommended for all Judges, Apprentice Judges and Competitors. Individuals completing ten of these seminars in addition to three of any of the other seminars will receive a special Pet Stylist Certificate of Attendance! Bichon Trims Made Easy by Vero DaSylva (Sat., 3:00pm) It would be wonderful if clients could easily maintain the ideal Bichon show trim. However, we don t live in an ideal world and most of our clients lead very busy lives with little time for themselves, much less, time for brushing and maintaining their pet and particularly a long coat such as produced by Bichons. Let nationally and internationally acclaimed stylist, Vero DaSylva show you a quick, practical, easy maintenance trim for Bichons that will maintain the distinctive Bichon appearance while reducing the amount of home care required to keep their pet looking good until their next salon visit. SpeedTrimming Pets! How Many Dogs Can You Do Without Stress? by Kaoru Nakajima (Sat., 4:30pm) In this fast-paced and lively seminar, learn quick, simple time-saving techniques and methods that will enable you to do more dogs in less time without sacrificing quality or making the you or the pets feel nervous, stressed and uncomfortable or your clients feeling rushed and unappreciated. Pet Trims & Patterns for Poodles by Trish Finn (Sun., 12:00noon) Trish has over 40 years of experience grooming and styling Poodles for pet styling competitions, AKC shows, and client s pets. Attend this informal seminar ask your questions, and pick up new tricks and many short cuts. All phases of grooming and styling Poodles will be covered during this lively presentation. Practical Money-Making Grooming Techniques for Pet Styling Salons, part 1-2 by Kaoru Nakajima (Part 1: Sun., 1:30pm) (Part 2: Sun., 3:00pm) Would you like to make more money with less stress? Do you wonder how to put more personality into your trims? Would you like to set yourself apart from everyone else in town? If you answered yes to these questions then don t miss this program that highlights fun, creativity and individuality as Kaoru demonstrate her money-making techniques that have contributed to the success of her highly profitable salon. You will be inspired and eager to try something new! Clipper Maintenance & Repair by Quinton Been (Ongoing, Check Schedule at the OK Shear Booth) Master blade and scissor sharpeners, Quinton & Sid Been will conduct clipper and scissor maintenance and repair workshops. Learn how to maintain and prolong the life of your clippers, blades, and shears. Quinton and Sid will also be in the OK Shear Company booth throughout the show to answer questions and assist you with any equipment problems you may be experiencing. Bring your Shears & Blades for sharpening throughout the show! This seminar can be credited towards ISCC Master Pet Stylist clipper maintenance & repair written exam (test #202)! An ISCC Verification form may be obtained at the ISCC Booth. Specialized Seminars parts 1-4: Sponsored by Chris Christensen Performed by Eric Salas & Chris Christensen For over 40 years, Chris has been extensively involved in the business of hair products and is now founder of Chris Christensen Systems, Inc. Chris knows and understands hair and the chemicals required to maintain its condition. Eric has spent many years grooming, styling, training and handling some of the top ranked breeds and has traveled throuhout the U.S. conducting seminars on animal behavior, training, conditioning, styling, handling and working with aggressive dogs. During these specialized seminars you will learn many new techniques on increasing speed, working with difficult dogs, easy and time saving methods for creating perfect Terrier coats and learn how to solve the mystery of tools and products. Eric and Chris will take you on a guided tour into the world of hair and will make you a master in producing the most incredible coats in very little time. Perfecting your future in dogs and keeping it fun and profitable, will be the result of these incredible workshops with Eric and Chris! Part 1: Sat., 9:00-11:00am: The World of Hair Inside & Out Part 2: Sat., 1:00-3:00pm: Working with Difficult Dogs Part 3: Sat., 4:00-6:00pm: Terriers, A Work of Art Part 4: Sat., 7:00-9:00pm: Tricks of the Pros you ll find this year s Classic Super Stars an enlightening experience. 13

16 Pet Stylists Certificate Programs Continued: photo by Tom Weigand, The Winning Image Anatomy of a Shear by Anna Hawks (Fri., 8:00pm) What do you really know about the most important tool in your toolbox your shears! Do you know how it s made? What is the difference between the $25 and the $2500 shears aside from the price tag. What is the Rockwell Rating? Learn what a convex edge is and how to have it sharpened correctly. Learn how to to ask your sharpener questions without being insulting. What to do when you drop your shears on the floor and how to keep your shears in use until the sharpener arrives. Don t miss this highly informative and money-saving seminar! Portuguese Water Dog Trims Made Easy by Billy Rafferty (Sun., 4:30pm) Just in case you didn t notice, President Obama s family selected a Portuguese Water Dog puppy to be First Dog. With this special notoriety, it is expected that Pet Styling Salons should begin seeing more of this breed. We re certain you ll enjoy this opportunity to learn a quick, practical, easy maintenance trim for the Portuguse Water Dog. In this LIVE demonstration, award winning stylist, Billy Rafferty will focus on an easy maintenance trim that will maintain the unique look of this breed while aiding the client s ability to care for their pet at home. Chows Made Easy by Luther Edmonson (Sun., 4:30pm) Every year Chows parade into our salons blowing coat, matted to the hilt and with an attitude! Due to their attitude and the impending liability, many Pet Styling Salons will say NO with it comes to handling Chows. Luther not only showed Chows and finished many Chow Champions, but his business specializes in grooming and styling this breed. According to Luther, when handled properly, Chows are not only a lovable breed, but also a money-maker. Luther will discuss his dematting secrets, easy maintenance trims and simple handling techniques that will turn those hard to handle Chows into a cooperative lamb. Come watch this amazing presentation as Luther shares his grooming and styling tips along with his Chow handling secrets. Champagne Looks on a Beer Budget by Anna Hawks (Mon., 11:30am ) In this innovative presentation, Anna will demonstrate how to achieve a handstripped look, keep the coat healthy and not break your client s budget when dealing with harshcoated breeds. She ll demonstrate how to incorporate handstripping, carding, the use of blades and attachment combs, and bathing techniques into a healthy coat care and styling program that will maintain the texture of a harsh coat while producing the best possible breed profile. Don t miss a moment of this extraordinary presentation as Anna shares her unique methods of combining handstripping, carding and clipping techniques that are sure to increase revenues and save time while producing a better quality coat and improve customer satisfaction. The English Cocker Easy maintenance Trims by Kathleen Putman (Mon., 11:30am): Would you like to learn the difference between styling the American Cocker and English Cocker? Will the coat be damaged if clippered? Award winning Pet Stylist, Kathleen Putman will share tips and secrets that she has learned after years of working and competing with English Cockers and top handlers throughout the United States. If you want to learn how to properly pet trim this breed, then don t miss this exceptional opportunity to learn from English Cocker expert, Kathleen Putman. Grooming Wrinkle Dogs by Lois Brown (Mon., 8:30am) This one hour presentation will concentrate on the characteristics that make a Shar Pei different from most other breeds. Lois will cover specialized grooming techniques associated with the various coat types and skin problems of this ofttimes misunderstood breed. She ll focus on skin and ear issues you are most likely to see in this breed as well as temperament problems. Demos with live dogs will allow you to see a condition called mucinosis which causes funky, blister-like bubbles. Lois will demonstrate how to handle this skin problem without damaging the blisters while managing the dog s coat and nails. Also see the difference between a horsecoated, brushcoated and bearcoated Shar Pei. Don t miss this unique opportunity to learn from renowned Shar Pei expert, Lois Brown. The Art of Pet Styling, parts 1-2 by Pam Lauritzen & Trish Finn Part 1 (Mon., 11:30am): Fitting Shears Back by popular demand. Pam will show you how to achieve a smoother scissor trim in less time without neuromuscular injuries (carpal tunnel, etc.)? Attend this seminar and you ll find out how. Learn how to choose the right shears for YOU! Part 2 (Mon., 1:00pm): The Art of Pet Styling An intense program on the Art of Pet Styling designed to help you understand how to interpret breed standards, identify breed specific faults and attributes and sculpt and design canine coats. Also Included is... Outlining, Creating ideal angulation, Pivot Point Scissoring and Body Position in Relationship to the Task. It s a power-packed hour that is sure to improve the quality of your trims. Grooming The Wet Dog (Dematting, Deshedding & Wet Clipping) by Kristen Fulton (Mon., 1:00pm): Wet Grooming is a technique that has become popular over recent years. According to individuals who subscribe to this technique, it saves time, effort and is less damaging to the coat. Kristen will demonstrate the styling equipment, techniques and methods used for dematting, deshedding and wet clipping a wet coat. If you ve been hearing about this innovative new technique and would like more information, then take a front row seat for this outstanding presentation performed by wet grooming expert Kristen Fulton! Best of the Masters Seminars: Sponsored by Kim Laube & Company, Blueberry & Pam Lauritzen & Co. Featured Speakers: Kim Laube, Lisa Vella, Donna Walker, Melissa Sirianni, Trish Finn and Pam Lauritzen...This year we re pleased to present a unique ten hour, ten part series of seminars featuring the talents of Kim Laube, Lisa Vella, Donna Walker, Melissa Sirianni, Pam Lauritzen & Trish Finn in presentations on their special expertise. This is a rare opportunity to learn from and get your questions answered by some of the top experts in their field. It s simply the Best of the Masters and you won t want to miss a minute of these powerful presentations! See program descriptions herein for details. Part 1: Sun., 9:00am: SuperCoats, part 1 (Skin & Hair Anatomy) Part 2: Sun., 10:30am: SuperCoats, part 2 (Skin & Coat Problems) Part 3: Sun., 12:00n: SuperCoats, part 3 (Topical Conditioning Programs) Part 4: Sun., 1:30pm: Finances & Facials, part 1 (Your Budget & Blueberry) Part 5: Sun., 3:00pm: What Going Down the Drain, Shampoo or Money? Part 6: Sun., 4:30pm: Oh My! Employee Handbooks Made Simple Part 7: Mon., 8:30am: SuperCoats, part 4 (case studies) Part 8: Mon., 10:00am: Finances & Facials, part 2 (The Pet Facial) Part 9: Mon., 11:30am: The Art of Pet Styling, part 1 Part 10: Mon., 1:00pm: The Art of Pet Styling, part 2...Plus Platform demos will be performed on: Poodles In 30 min., part 1 by Jerry Been Sat., 9:45am Poodles In 30 min., part 2 by Jerry Been Sat., 11:15am Poodles In 30 min., part 3 by Jerry Been Sat.,12:45pm Bandanas For Profit by Diana Gerling Sat., 2:15pm Legislative Updates by PJ Stull Sat., 3:45pm Toy Breed Topknots by Julie Berkeley Sat., 5:15pm Easy Maintenance Cats, part 1 by Kim Raisanen Sat., 5:45pm Easy Maintenance Cats, part 2 by Kim Raisanen Sat., 7:45pm Bichons Made Easy, part 1 by Vero DaSylva Sun., 9:45am Bichons Made Easy, part 2 by Vero DaSylva Sun., 10:00am Legislative Updates by PJ Stull Sun., 11:15am Bandanas Gone Wild by Kristen Fulton Sun., 12:45pm Perfect Poodle Topknots by Julie Berkeley Sun., 2:15pm Easy Maintenance Cats, part 1 by Kim Raisanen Sun., 3:45pm Easy Maintenance Cats, part 2 by Kim Raisanen Sun., 4:45pm Quick Bow Ties For Male Pets by Kristen Fulton Mon., 10:15am Layered Trims Made Easy by Jerry Been Mon., 11:45am Yarn Dog People s Choice Audience Participation Mon., 12:45pm Shed Control Made Easy by Wendy Weinand Mon., 1:30pm 14

17 Competition Stop thinking about it just do it! Who is eligible? Anyone who has never competed in Regular Class Competition. How do I register? Using the Classic 09 registration form, select the regular classes and division in which you plan to compete (Sporting, Terriers, Non-Sporting over 17, Non-Sporting 17 and under, or Potpourri class) Then check the My First Competition box and you re entered. (Be sure to check the My First Competition box, or you will be ineligible.) How do I win? The class Judge for each division will choose one placement from My First Competition entries only. The First Time class winners become eligible to compete for Best First Time Competitor In Show at the Awards Banquet on Monday, 2:30pm. Best First Time Competitor In Show receives a Grand Prize valued at $1000 in Hanvey Bucks If MyFirst Class Winners Receive A Plaque. All First time Contestants Receive A Certificate of Participation. Created & Sponsored by Hanvey Specialty Engineering you ve been thinking about attending the U.S. Pet Pro Classic...then this is the year for YOU! First Time Attendees at this year s Classic will be eligible to win a Hanvey Specialty Engineering LIP System Hydraulic Elevator Table...or Hanvey Bucks valued at $ o what s stopping you? SIsn t it time to make this your first year... Eligibility requirements: (1) This must be your 1st year to attend the U.S. Pet Pro Classic. (2) You must check the 1st Time Attendee box on the Classic registration form. (3) You must be present at the Awards Banquet on Monday 8/31/

18 G Notice: Contest Rules are strictly enforced! Complete Classic 2009 Rules are available by calling (972) or downloading from click on contest rules. roomteam Sanctioned Pet Styling Competition Featuring classes for Open (Div. A), Intermediate (Div. AA), and Entry Level (Div. AAA) Competitors I n addition to the exciting educational seminars, trade show, exceptional styling demonstrations, and fun, the Classic is host to a nationally recognized Pet Styling competition complete with open classes eligible for GroomTeam points. Whether you wish to compete or just watch, the Classic multi-divisional competition will definitely be a highlight you ll never forget. If you plan to enter the competition and would like the rules call: fax: or download from: PetStylist.com (click on classic) This year s contest sponsors and awards are: Hansey Howard with her Standard Poodle in the Non-Sporting Over 17, Intermediate class at the 2008 Classic. All Other Purebreds Pam Lauritzen & Company Group Awards 1st: $200 2nd: $100 3rd: $50...plus Group Trophies Divisional Classes Open: 1st-$100; 2nd-$50; 3rd-$25 Intermediate: 1st, $25-2nd, $15-3rd, $10 Entry Level: 1st, $25-2nd, $15-3rd, $10 Non-Sporting Breeds over 17 LaBest Academy of Animal Arts Group Awards 1st: $200 2nd: $100 3rd: $50...plus Group Trophies Divisional Classes Open: 1st-$100; 2nd-$50; 3rd-$25 Intermediate: 1st, $25-2nd, $15-3rd, $10 Entry Level: 1st, $25-2nd, $15-3rd, $10 Non-Sporting Breeds 17 & under sponsored by Oklahoma Shear Company Group Awards 1st: $200 2nd: $100 3rd: $50...plus Group Trophies Divisional Classes Open: 1st-$100; 2nd-$50; 3rd-$25 Intermediate: 1st, $25-2nd, $15-3rd, $10 Entry Level: 1st, $25-2nd, $15-3rd, $10 U.S. Champion (Best Pet Stylist In Show) Sponsored by Peticure $1000 Cash...plus U.S. Champion Custom Designed 14Kt. Gold Ring ($1500 value)...and the U.S. Champion Trophy Best All Around Pet Stylist $500 Cash...plus Trophy and a Sterling Silver U.S. Best All Around Champion Custom Designed Medallion valued at $500 Sponsored by Peticure Sporting Breeds sponsored by ESPREE Group Awards 1st: $200 2nd: $100 3rd: $50...plus Group Trophies Divisional Classes Open: 1st-$100; 2nd-$50; 3rd-$25 Intermediate: 1st, $25-2nd, $15-3rd, $10 Entry Level: 1st, $25-2nd, $15-3rd, $10 Terrier Breeds sponsored by Chris Christensen Group Awards 1st: $200 2nd: $100 3rd: $50...plus Group Trophies Divisional Classes Open: 1st-$100; 2nd-$50; 3rd-$25 Intermediate: 1st, $25-2nd, $15-3rd, $10 Entry Level: 1st, $25-2nd, $15-3rd, $10 Potpourri Class sponsored by the Graywood Academy of Petcare & Design Group Awards 1st: $200 2nd: $100 3rd: $50...plus Group Trophies Divisional Classes Open: 1st-$100; 2nd-$50; 3rd-$25 Intermediate: 1st, $25-2nd, $15-3rd, $10 Entry Level: 1st, $25-2nd, $15-3rd, $10 16 L aube Runway Creative Pe t Styling Challenge sponsored by Kim Laube Corporation 1st Place: $1000 cash & $500 Laube Gift Certificate...plus U.S. Creative Runway Championship Trophy 2nd Place: $500 cash + $300 Gift Certificate 3rd Place: $300 cash + $200 Gift Certificate People s Choice: $100 cash + $100 Gift Certificate Best First Timer: $100 cash + $100 Gift Certificate... Plus $100 Gift Certifcates will be awarded to: Best Creative Design; Best Coloring in a Creative Design & Best Scissoring in a Creative Design

19 W here Rooms must be booked by Aug. 14, 2009 for special rates! here we ll be... The Hyatt Regency DFW. DFW Airport, Texas. Location Member # Test Application Dallas - Aug , 2009 (Specify date(s) you wish to test!) Registration Deadline: 8/15/09 DATE Name Address City/ST/Zip Hyatt Regency DFW, DFW Airport, TX is the official show site of this year s U.S. Pet Pro Classic. (Located on the grounds of the Dallas/Ft. Worth Airport) All Classic Seminars, Trade Show, Party, Banquet and Contest activities, and all Guest rooms will be at the Hyatt Regency. This year DOGS WILL BE ALLOWED IN SLEEPING ROOMS, but they must be crated (with protective liners under crates) and given proper care and exercise in designated dog walk areas only. Classic guests with dogs will be charged a $75 non-refundable pet deposit and will be held financially responsible for any and all damages that may occur as a result of their pets to show and/or hotel rooms and property. The Hyatt Regency DFW is a full service hotel located at the Dallas/Ft.Worth (DFW) Airport. It is conveniently located and provides FREE Shuttle service to individual to/from DFW Airport. For attendees driving into the show, their is NO Charge for in/out of Airport and parking is complimentary. With its convenient location, beautiful accommodations and reasonable room rates, the Hyatt Regency DFW is sure to please all our Classic guests. Mention Room rate: $119 s/d Ask about show specials room upgrades Additional Individuals in Room: $10 per person For Hyatt Regency DFW Reservations/Directions: U.S. Pet Pro Classic to receive the above listed special room rates Phone Address Proctor(s) To be filled in by Certifier Certifier(s) To be filled in by Certifier Membership: $125 1st year $100 1yr. renewal $250 3yr. renewal TEST FEES: $50 per written $125 per Practical 101 Skin/coat 201 Clipper Techniques 102 Topical Cond. 202 Clipper Maintenance 103 Parasites 203 Scissor Techniques 104 Terminology 204 Art of Styling 105 Health/1st Aid 205 Handstripping 106 Behavior, part Non-Sporting: Poodle Bichon 107 Behavior, part Sporting: Breed 108 Anatomy 208 Terrier: Breed 109 Zoonotics 209 Other Breeds 110 Breed ID(SB/HND) 210 NS Practical 111 Breed ID(WK/TR) 211 SP Practical 112 Breed ID(TY/NS/HER) 212 TR Practical 113 DermaTech Practical 301 Meritus Thesis ($ ) 302 Meritus Practical ($ ) I am entered in the competition and wish to use my contest dogs: Yes No Payment by: Check Credit Card, #listed below Money Order Cash Credit Card # Exp. Date: Amount $ Stop! Read carefully and sign: I agree to absolve ISCC and its representatives of any liability which might occur as a result of my participation in ISCC testing. I further agree to accept the decisions of the ISCC Certifiers and their approved representatives as final and binding. I understand the hotel has a NO DOGS IN SLEEPING ROOMS POLICY and I agree to pay $500 to the Crowne Plaza Hotel for each infraction should I fail to respect and comply with the hotel policy that prohibits dog(s) within hotel sleeping rooms, and as such I agree to be held financially liable for any and all such damages and fees, and by my acceptance of these terms & conditions I hereby authorize all applicable and appropriate charges to my credit card. Free Door Prize Drawings will be held during the Awards Banquet, 4:30pm, Monday, August 31, You must be present to win. Signature date Make checks payable and mail to: ISCC, 2702 Covington Dr., Garland, TX Fax to: (972) or iscc@petstylist.com Questions? call: (972) Register on-line: Don t forget to plan time to Shop! You ll find lots of bargains. 17

20 U.S. Pet Pro Classic Pet Styling Show 2009 Check this out! The Classic seminar series begins on Friday at 2:00pm. Early registration begins at 1:00pm, Friday. All Seminars are 1hr. in length with 30min. breaks. Platform shows are minute demos spotlighting styling tips, tricks and cosmetic makeovers that add that extra touch and are sponsored by the Classic Vendors. Vendor Platforms 9:45am Poodles In 30 Min. 1 Been 11:15am Poodles In 30 Min. 2 Been 12:45pm Poodles In 30 Min. 3 Been 2:15pm Bandanas For Profits Gerling Extra Touch Styling Tips Styling Tips Styling tips 3:45pm Legislative Update 1 PJ Stull Styling Tips Legislation 5:15pm Toy Breeds Topknots Berkeley 4:00pm Seminar Times 3:30pm 5:00pm 6:30pm 9:00am 10:30am 12:00am 1:30pm 3:00pm Friday, Aug. 28th - Saturday, Aug. 29th Styling Seminars Bather/Dryer Seminars Business Management Specialized Seminars Made in Texas 1-3 Made In Texas 4-5 Wildcatters Rm Made In Texas 8 U.S. Championship competition a Friday, 8/28: 1:00pm - EARLY REGISTRATION - Don t forget to pre-register -it saves time and money - Pre-registration deadline 8/7/09 2:00pm The Bichon, ISCC Pet Injury The Real 4:00pm: Contestant s Conformation & Prevention, First Aid Repercussions of Orientation: All contestant s Contest Registration Styling, part 1 and CPR, part 1 Gossip must attend an orientation Deadline: 8/14/09 Vero DaSylva Cheryl Dugas & Patty Martin Trish Finn prior to competing. 8:00pm The Bichon, Conformation & Styling, part 2 Vero DaSylva Portuguese Water Dog, Conformation & Styling, part 1 Billy Rafferty Portuguese Water Dog, Conformation & Styling, part 2 Billy Rafferty Layered Trims Made Easy Been ISCC Pet Injury Prevention, First Aid and CPR, part 2 Cheryl Dugas & Patty Martin ISCC Pet Injury Prevention, First Aid and CPR, part 3 Cheryl Dugas & Patty Martin ISCC Pet Injury Prevention, First Aid and CPR, part 4 Cheryl Dugas & Patty Martin Anatomy of A Shear Anna Hawks Saturday, 8/29: 8:00am - REGISTRATION American Cocker Trims Made Easy Billy Rafferty Spaniel Conformation & Styling, part 1 Kathleen Putman Spaniel Conformation & Styling, part 2 Kathleen Putman Pet Trimming The Golden Retriever Wendy Weinand Bichon Trims Made Easy Vero DaSylva Massage Therapy (An innovative specialized service that s guaranteed to bring in extra revenues while resliving stress for both pets & employees) Deborah Walker Reading Feline Body Language Kim Raisanen Understanding Animal Behavior, part 1 Pam Lauritzen Understanding Animal Behavior, part 2 Pam Lauritzen Dog Agression Causes & Cures, part 1 Martin Deeley 4:30pm Speedtrimming Pets! Dog Agression How Many Dogs Can Causes & Cures, You Do? part 2 Kaoru Nakajima Martin Deeley U.S. Yarn Dog Challenge Class sponsored by Jerry Been & Kathleen Putman, Judges Surviving & Thriving In Today s Economy Kim Raisanen 7:00pm: Judges Meeting: Judges only must attend! Oh My! Employee Handbooks Made Simple Melissa Sirianni ISCC Membership Meeting & Authorized Skin & Coat Care Centers OPEN TO ALL! ISCC Members are urged to attend. The agenda includes updates on all ISCC activities...plus an indepth program on the NEW Authorized Skin & Coat Care program. If you would like to be one of the first in your area to become an ISCC Authorized Skin & Coat Care Center or if you have questions or need further info about ISCC then this meeting is for you! 6:00pm-9:30pm Potpourri Class sponsored by Graywood Academy of Petcare & Design Judges Open: Vero DaSylva Inter: Billy Rafferty Entry: Anna Hawks Group: Wendy Weinand 9:00am - Classic Trade Show Opens Abandoned Pets, 9:00-11:00am 9:00am: Pre-Judging What to do legally Chris Christensen presents when it happens to The World of Hair Inside & Out! Non-Sporting you! Trish Finn Chris Christensen & Eric Salas Breeds over 17 Increasing Profits, part 1 Curtis Hanvey Increasing Profits, part 2 Curtis Hanvey Effective Communications Equals more profit Trish Finn Bragging or Branding? part 1 (How to make your business a household name) Kristen Fulton Bragging or Branding? part 2 (How to make your business a household name) Kristen Fulton 1:00-3:00pm Chris Christensen presents Working with Difficult Dogs Chris Christensen & Eric Salas sponsored by LaBest Academy of Animal Arts Judges Open: Billy Rafferty Inter: Sue Pratt Entry: Anna Hawks Group: Vero DaSylva 2:00pm: Pre-Judging Sporting Breeds 4:00-6:00pm Chris Christensen presents sponsored by Terriers, A Work ESPREE of Art Chris Christensen & Eric Salas Judges Open: Billy Rafferty Inter: Sue Pratt Entry: Anna Hawks Group: Wendy Weinand Yarn Dogs must be set-up in their designated area and ready for Judging by no later than 4:00pm, Saturday. Contestants must check-in with registration upon arrival for set-up time and area. Once the entries have been judged, Classic attendees are invited to view and cast their vote for the People s Classic Choice Award. 18 Explore and Shop the Classic Vendors Many exhibitors will be performing ongoing demonstrations in their booths. 5:45pm Part 1, Easy Maintenance Cat Trims Raisanen Cat Grooming 7:45pm Part 2, Easy Maintenance Cat Trims Raisanen Cat Trimming 6:30pm 8:00pm The Golden Retriever, Conformation & Styling, part 1 Wendy Weinand The Golden Retriever, Conformation & Styling, part 2 Wendy Weinand Agressive Dogs & Their Owners, part 1 John Wade Agressive Dogs & Their Owners, part 2 John Wade Remote Collar Training, How it can work for you & your clients! part 1 Robin McFarlane & P.J. Stull Remote Collar Training, How it can work for you & your clients! part 2 Robin McFarlane & P.J. Stull Saturday, 2:00pm: Yarn Dogs Must Be Set-up & On Display 7:00-9:00pm Chris Christensen presents Tricks of the Pros Chris Christensen & Eric Salas 7:00pm U.S. Runway Creative Competitors Orientation and Rehearsal For Runway Creative Styling Competitor Only (All Runway Creative Styling Competitors must attend this Rehearsal.)

21 U.S. Pet Pro Classic Pet Styling Show 2009 Sunday, August 30th Vendor Platforms Seminar Times Styling Seminars Bather/Dryer Seminars Business Management Masters Seminars Made In Texas 1-3 Made In Texas 4-5 Wildcatters Rm Made In Texas 8 U.S. Championship competition 8:30am: 9:00am 9:45am Bichons Made Easy, part 1 DaSylva 10:00am Bichons Made Easy, part 2 DaSylva Styling Tips Styling tips REGISTRATION - Don t forget to pre-register - it saves time and money - Pre-registration deadline 8/7/09 Classic Trade Show Opens, Contest Viewing, and Platform Shows Begin 9:00am 10:30am Poodles, Conformation & Styling, part 1 Trish Finn Poodles, Conformation & Styling, part 2 Trish Finn Read & Talk Dog, part 1 Martin Deeley Read & Talk Dog, part 2 Martin Deeley Do You Have Preconceived Notions About Mobile? Diana Gerling Spa Services, The practical & The Posh! Kristen Fulton SuperCoats, part 1 Skin & Hair Anatomy Pam Lauritzen SuperCoats, part 2 Skin & Coat Problems Pam Lauritzen 9:00am: Pre-Judging Terrier Breeds 11:15am Legislative Updates PJ Stull :Registration 12:00n Pet Trims & Patterns for Poodles Trish Finn Grooming Difficult Cats! part 1 Kim Raisanen Marketing Secrets or Common Sense? part 1 John Wade SuperCoats, part 3 Topical Conditioning Programs Pam Lauritzen Judges Open: Vero DaSylva Inter: Wendy Weinand Entry: Sue Pratt Group: Billy Rafferty 12:45pm Bandanas Gone Wild Fulton 2:15pm Perfect Poodle Topknots Berkeley Styling Tips Extra Touch 1:30pm 3:00pm Practical Money- Making Grooming Techniques for Pet Styling Salons, part 1 Kaoru Nakajima Practical Money- Making Grooming Techniques for Pet Styling Salons, part 2 Kaoru Nakajima Grooming Difficult Cats! part 2 Kim Raisanen Show Me The Cats! Kim Raisanen Marketing Secrets or Common Sense? part 2 John Wade Dogs Are A People Business, part 1 Martin Deeley Finances & Facials, part 1 Your Budget & Blueberry Lisa Vella What s Going Down the Drain, Shampoo or Money? Kim Laube 2:00pm: Pre-Judging Non-Sporting Breeds 17 & Under sponsored by Oklahoma Shear Company Judges Open: Wendy Weinand Inter: Anna Hawks Entry: Sue Pratt Group: Vero Da Sylva 3:45pm Easy Maintenance Cat Trims part 1 Raisanen 4:45pm Easy Maintenance Cat Trims part 1 Raisanen Cat Grooming Cat Grooming 4:30pm 8:00pm Portuguese Water Dog Easy Maintenance Trims Billy Rafferty Chows Made Easy Luther Edmonson Dogs Are A People Business, part 2 Martin Deeley Oh My! Employee Handbooks Made Simple Melissa Sirianni Back by popular demand! Even Bigger & Better The Classic Runway Contest & Party - 8:00-12:00midnight The evening begins with Vendor Sponsored Hospitality Suites...then Imagine Runway Models...now add dogs trimmed and costumed in anything goes, over-the-top Creative Designs. Throw in spotlights, a PARTY and an outrageous MC and you ve got a fantastic, one-of-a-kind Runway Creative Design Competition & PARTY! It s a positively, Outrageously, Fun Event! Dress Rehersal: 4:00pm Judging: 8:30pm RU.S. unway Creative Styling Challenge Competition sponsor Panel Judges Kellie Black Trish Finn Kathleen Putman Grace Woodford Luther Edmonson 7:00pm: Vendor Hospitality Suites Rooms to be announced This is sure to get the FUN started! 19

22 U.S. Pet Pro Classic Pet Styling Show 2009 The photo to the left is a sneak preview of the Classicʼs New Mascot, an adorable 4 month old Japanese Chin puppy aptly named Classic Keepsake Dallas Gone Wild! Owned & loved by Pam & Chuck Lauritzen, U.S. Pet Pro Classic Show Producers. Look for him at this yearʼs Classic event! Monday, August, 31st Vendor Platforms Seminar Times Styling Seminars Bathers/Dryers Seminars/Demos Business Management Masters Seminars Made In Texas 1-3 Made In Texas 4-5 Wildcatters Rm Made In Texas 8 U.S. Championship contest 20 8:30am 9:00am 10:15am Quick Bow Ties For Male Pets Fulton 11:45am Layered Trims Made Easy Been 12:45am Yarn Dog People s Choice Display 1:30am Shed Conttol Made Easy Weinand Styling Tips Extra Touch Audience Participation Styling Tips REGISTRATION - Don t forget to pre-register - it saves time and money - Pre-registration deadline 8/7/09 Trade Show, Contest Viewing, and Platform Shows Begin 8:30 am Hand Scissoring With Grooming Setting Up The SuperCoats, part 4 Pre-Judging: 9:30am Speed! Wrinkle Dogs Perfect Pet Styling Case Studies All Other Purebreds Kaoru Nakajima Lois Brown Salon, part 1 Pam Lauritzen sponsored by Vero DaSylva 10:00 am 11:30 am 1:00 pm 2:30pm: U.S. Championship Awards Luncheon (Best Pet Stylist In Show, Best All Around Pet Stylist) - Door Prize Drawing Door Prize Drawings $900 value LIP System Hydraulic Elevator Table or $700 in Hanvey Bucks (1st time attendees only) sponsored by Hanvey Specialty Judge: Kaoru Nakajima The American Cocker, Conformation & Styling Eric Salas Champagne Looks on a Beer Budget! Anna Hawks Chow Chow, Conformation & Styling Luther Edmonson Lots of Door Prizes...and One lucky attendee will win a Laptop Computer. Must be present to WIN! Best Pet Stylist In Show Judge Kaoru Nakajima 4:30pm: Door Prize Drawings - Show Ends - Have a safe trip home. See you at next year s Classic, 2010 Licensing & YOU! 1 YEAR UPDATE Are you prepared for Licensing of Pet Groomers & Stylists? Table Training For Pets Deborah Walker The English Cocker, Easy Maintenance Trims Kathleen Putman Grooming The Wet Dog (Dematting, Deshedding & Wet Clipping) Kristen Fulton Friday, Aug. 28th 6:30pm Everyone Should Attend! Find out about the latest Licensing and Regulations that could affect our industry. Learn how various organizations and lawmakers have been working together to advance the education and licensing of pet care professionals....it s time for you to get the facts and become involved! You donʼt have to be registered for the seminars to attend this lecture! Setting Up The Perfect Pet Styling Salon, part 2 Vero DaSylva Remote Collar Training, How it can work for you & your clients! part 1 Robin McFarland & P.J. Stull Remote Collar Training, How it can work for you & your clients! part 2 Robin McFarland & P.J. Stull U.S. Pet Styling Champion sponsored by Peticure Best All Around Pet Stylist Awarded on Points Win Best In Show & Best All Around Win Finances & Facials, part 2 The Pet Facial Donna Walker The Art of Pet Styling, part 1 Pam Lauritzen The Art of Pet Styling, part 2 Pam Lauritzen Judges Open: Wendy Weinand Inter: Anna Hawks Entry: Sue Pratt Group: Billy Rafferty 2:30pm: U.S. Yarn Dog Tournament Awards (Winners Announced during Awards Banquet) sponsored by sponsored by Peticure at the Atlanta Pet Fair All American Dog Grooming Show..and the U.S. Pet Pro Classic U ltimate Pet Stylist! and win $6000 and the title of The cash award will increase by $1500 per year until the title is claimed.

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24 Name: This year s Classic event has over 90 hours of spectacular educational programs plus the USA & GroomTeam Sanctioned Pet Styling competition....and back by popular demand is the 2nd Annual Classic Runway Creative Hospitality, Party & Competition With so much to choose from, it s impossible to attend all the seminars and hear all the fabulous speakers. This checklist is provided to assist your efforts to schedule the seminars and speakers that are the most important to you. Friday, Aug. 28th (choose one seminar per each listed hour) - Remember to bring Notepad & Pen! Styling & Behavior Bather/Dryers Business & Master Seminars Special Seminars 2:00 pm Bichon Conformation & Styling, part 1 ISCC First Aid/CPR, part 1 The Real Repercussions of Gossip 4:00pm: Contestantʼs Orientation 3:30 pm Bichon Conformation & Styling, part 2 ISCC First Aid/CPR, part 2 Surviving & Thriving In Todayʼs Economy 7:00pm: Judgeʼs Meeting 5:00 pm Portuguese Water Dog Conformation & Styling, part 1 ISCC First Aid/CPR, part 3 Oh My, Employee Handbooks 6:30 pm Portuguese Water Dog Conformation & Styling, part 2 ISCC First Aid/CPR, part 4 ISCC Membership Meeting 8:00 pm Layered Trims Made Easy Anatomy of A Shear ISCC Authorized Skin & Coat Care Centers Saturday, Aug. 29th (choose one seminar per each listed hour) - Remember to bring Notepad & Pen! Styling & Behavior Bather/Dryers Business Seminars Special Seminars 9:00 am Am. Cocker Trims Made Easy Massage Therapy For Pets Abandoned Pets, What to Do The World of Hair, Inside & Out (9-11am) 10:30 am Spaniel Conformation/Styling, part 1 Reading Feline Body Language Increasing Profits, part 1 Working with Difficult Dogs (1-3pm) 12:00 n Spaniel Conformation/Styling, part 2 Understanding Animal Behavior, part 1 Increasing Profits, part 2 Terriers, A Work of Art (4-6pm) 1:30 pm Pet Trimming the Golden Retriever Understanding Animal Behavior, part 2 Effective Communication Equals Profits Tricks of the Pros (7-9pm) 3:00 pm Bichon Trims Made Easy Dog Agression, Causes & Cures, part 1 Bragging or Branding? part 1 4:30 pm Speedtrimming - How many pets can you do? Dog Agression, Causes & Cures, part 2 Bragging or Branding? part 2 6:30 pm Golden Retriever Conformation/Styling, part 1 Agressive Dogs & Their Owners, part 1 Remote Collar Training, part 1 8:00 pm Golden Retriever Conformation/Styling, part 2 Agressive Dogs & Their Owners, part 2 Remote Collar Training, part 2 Sunday, Aug. 30th (choose one seminar per each listed hour) - Remember to bring Notepad & Pen! Styling & Behavior Bather/Dryers Business Seminars Master Seminars 9:00 am Poodle Conformation/Styling, part 1 Read & Talk Dog, part 1 Preconceived Notions About Mobile SuperCoats, part 1 10:30 am Poodle Conformation/Styling, part 2 Read & Talk Dog, part 2 Spa Services - Practical & Posh! SuperCoats, part 2 12:00 n Pet Trims & Patterns for Poodles Grooming Difficult Cats, part 1 Marketing Secrets/Common Sense, part 1 SuperCoats, part 3 1:30 pm Money-Making Grooming Tech., part 1 Grooming Difficult Cats, part 2 Marketing Secrets/Common Sense, part 2 Finances & Facials, part 1 3:00 pm Money-Making Grooming Tech., part 2 Show Me The Cats! Dogs Are People Business, part 1 Whatʼs Going Down the Drain? 4:30 pm Portugues Water Dog Trims Made Easy Chows Made Easy Dogs Are People Business, part 2 Employee Handbooks Made Simple 8:00 pm Runway Hospitality (sponsored by Vendors) 8:30 pm Runway Party and Creative Styling Competition Cut out and take me to the show! Monday, Aug. 31st (choose one seminar per each listed hour) - Remember to bring Notepad & Pen! Styling & Behavior Bather/Dryers Business Seminars Master Seminars 8:30 am Hand Scissoring With Speed Grooming Wrinkle Dogs Setting Up The Perfect Salon, part 1 SuperCoats, part 4 10:00 am Am. Cocker Conformation/Styling Table Training For Pets Setting Up The Perfect Salon, part 2 Finances & Facials, part 2 (Pet Facials) 11:30 pm Champagne Looks/Beer Budget Eng. Cocker Trims Made Easy Remote Collar Training, part 1 The Art of Pet Styling, part 1 1:00 pm Chow Conformation/Styling Grooming The Wet Dog Remote Collar Training, part 2 The Art of Pet Styling, part 2 1:30 pm LAST CHANCE SHOPPING! Stock-up for Fall (Trade Show ends at 3:00pm) 2:30 pm Awards Banquet and Door Prize Give-Away (Lots of prizes & one lucky attendee will win a Laptop Computer - Must be present to win!) 4:30 pm Door Prize Drawings - Show Ends, See you next year at the Classic How to use this checklist...first: Carefully review the program pages in this catalog....then: Determine which seminars, demos and events you most wish to attend....now: Check-off the events you will be able to attend without scheduling conflicts. Don t forget to plan time to Shop! It s a great opportunity to see what s New and get some great bargains too!! To avoid unnecessary disqualifications, dismissals or awards being withheld, all contestants are urged to acquire, read and understand the contest rules before competing!

25 Cut out and take me to the show! Name Mailing Address City St/Zip Bus. Phone Home Phone ( ) Shop Name 1st time Competitors, must check here to be eligible for My First Competition Awards! Check here if you are a salon, mobile or kennel owner. Please submit proof of ownership if you plan to attend the Salon Owners Only programs Name ( ) Classic - August 28-31, 2009 Contest Registration form Contest Registration Entries Close: Midnight (central daylight time), Friday, August 14, 2009 Regular class competitors check one: Open Card # Security # Expires Total $ Signature Shop Home Register t he following Sty list s Assistant Runway Hospitality $37.50 Yes No Awards Banquet $37.50 Yes No There is no seminar charge for 1 Stylist s Assistant if you are registering in three (3) or more classes. The Runway Hospitality & Party and Awards Banquet are excluded but may be purchased for $37.50 each ($75 both) per person. This offer is limited to one (1) Stylist s Assistant per contestant. Entry Fee: $225 includes all Contest Classes, Seminars, Trade show, Awards Banquet & Party...or: $175 includes Contest Classes, Trade show, Awards Banquet & Party (No Seminars) Intermediate Entry Level Non-Sporting over 17 - breed Non-Sporting 17 under - breed Sporting Breed - breed Terrier Breed - breed Potpourri -breed All Other Purebreeds (List Breed) Yarn Dog competition - Type Trim/Breed Runway Creative Challenge -Design name Payment by: Check Credit Card Money order Cash Owner Employee STOP, READ CAREFULLY & SIGN No contest entry accepted without a signature! I have read, understand and agree to abide by all the contest rules as set forth by the U.S. Pet Pro Classic and the United Showmanagers Alliance. I will accept the decisions of the Judge(s) and show management as final and binding and agree to hold harmless the U.S. Pet Pro Classic, its owners and their representatives from any injuries or damages that may occur to me or my associates as a result of my participation in the U.S. Pet Classic competition, seminars, trade show or any other related activities. I accept responsibility for any injuries or damages caused to the U.S. Pet Pro Classic, its owners or their representatives or show attendees or the showʼs hotel, their staff, or representatives by myself, my dogs or any of my associates as a result of my presence at the U.S. Pet Pro Classic, and as such I agree to be held financially liable for any and all such damages. Signature Make payable and remit to: U.S. Pet Pro Classic 2702 Covington Drive, Garland, TX Ph: (972) (972) fax or register on-line: on Classic Date Name Mailing Address City St/Zip Bus. Phone Home Phone ( ) ( ) Classic - August 28-31, 2009 Show Registration form Shop Name 1st time Attendees, must check here to be eligible for First Time Attendee Door Prize! Check here if you are a salon, mobile or kennel owner. Please submit proof of ownership if you plan to attend the Salon Owners Only programs Card # Security # Expires Total $ Signature Shop Home Seminar/Trade Show Registration Deduct $10 per person if an ISCC member OR 3 or more from same shop ONE FORM PER REGISTRANT PLEASE! #1 Stylist Deluxe- $225.00/person if received with payment by 8/7/09 #1 Stylist Deluxe-$250.00/person if received after 8/7/09 - $275 at Door Stylist Deluxe Package includes 4 days registration, all Pet Stylist, & Bather/Dryer lectures and demos...plus special Vendor Hosted Seminars, Contest viewing, Trade show, Platform Shows, Runway Hospitality/Party & Awards Banquet. 1st Aid & CPR Clinic Excluded! (For Management Series & Specialized Clinics see #2 & #3 packages) #2 Salon Owners Deluxe - $245.00/person if recieved by 8/7/09 #2 Salon Owners Deluxe - $270.00/person if received after 8/7/09 -$295 at Door Salon Owners Deluxe Package includes all Management Lectures & the #1 Stylist Deluxe Package #3 Specialized Clinics - Add the following specialized clinic(s) to #1,2,4 or 5 pkg: $50 -ISCC Pet Injury Prevention, 1st Aid & CPR (includes Certification) #4 Trade Show/Contest Viewing/Platforms only - $10/day Fri Sat Sun..or $25 for all 3 days #5 One day (trade show/seminars/contest viewing, platforms & vendor hosted seminars) $ Fri. Only - (1st Aid & CPR not included) $ Sat. Sun. or Mon. (Salon Owners Pkg./Awards Banquet not included) $ U.S. Championship Awards Banquet (2:30pm, Sunday) $ Runway Hospitality & Party (8:00pm, Saturday) #6 Children $75 (Children under six are free but must be supervised!) Includes everything in deluxe package except seminars. Children under 6 will not be allowed to attend the lectures, or the Runway Party or Awards Banquet. Payment by: Check Credit Card Money order Cash Owner Employee U.S. Pet Pro Classic REFUND POLICY A full refund wll be given if cancellation is received 5 business days prior to the first day of the show. Cancellations received less than 5 business days prior to the first day of the show will be refunded the registration fee paid less a $25.00 processing fee plus any applicable fees for contracted catering, hospitality, or entertainment services. No refund will be given if received less than 24 hours prior to the show. Stop, Read and Sign: I agree to hold harmless the U.S. Pet Pro Classic, its owners and their representatives from any injuries or damages that may occur to me or my associates as a result of my participation in the U.S. Pet Pro Classic seminars, trade show or any other related activities. I also accept full financial responsibility for any injuries or damages caused to the U.S. Pet Pro Classic, its owners, show attendees, representatives or show hotel or its representatives as a result of my presence at the U.S. Pet Pro Classic. I hereby authorize all applicable & appropriate charges to my credit card. Signature Date Make payable and remit to: U.S. Pet Pro Classic 2702 Covington Drive, Garland, TX Ph: (972) (972) fax or register on-line: on Classic 23

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27 Pam Lauritzen, Pam Lauritzen & Co., and the International Society of Canine Cosmetologist wish to Congratulate our friend Billy Rafferty on the publication of his first book. We urge all pet care professionals to look for & purchase this outstanding work by a deserving author!

28 W ouldn t You Prefer Personalized Service...plus Competitive Prices? Who knows a Pet Stylist s needs better than another Pet Stylist? From opening your shop to finishing your pet, we carry the products you need for your business. Over 35 years experience in pet styling and shop management. Expert advice and tips...plus low competitive prices. Wholesale Distributor for: Bark to Basics Coat Handler Shampoos & Conditioners Designer Doggie Colognes Gallo Breeze Industries Double K Dryers, Clippers, Shampoos, & Conditioners Edemco Dryers, Tables, & Cages Farnan Products Four Paws Products Gimborn Products Kenic Shampoos & Conditioner General Cage/Classic Products ISCC Videos & Products Kelco Shampoo & Conditioners Laube Clippers & Blades Ortho Mats Oster Pet Silk Products Safari Brushes & Combs Stylist Wear Wahl Clippers & Blades...plus a whole lot more! AUTHORIZED PARTS AND SERVICE CENTER FOR: Double K, Edemco, Kim Laube & Co., Oster Jerry Been ISCC Master Pet Stylist, Meritus Gerald Been Equipment Maintenance and service Eliska Been Equine Supply and sharpening service All Major Credit Cards Accepted! fax (405) shear@aol.com Associate Member Oklahoma Shear Company Sid Been Precision blade and shear sharpening Family owned & operated. Bringing you quality products at wholesale prices!

29 As an ISCC Authorized Skin & Coat Care Center, your salon can offer specialized value-added ISCC programs including: Spa & HydroTherapy ISCCʼs SPA & HYDROTHERAPY program utilizes ISCCʼs back to basics approach, including the soothing and heal ing effects of water, to develop conditioning or therapeu- programs that will produce optimum health of the skin and coat. tic Personalized Coat Analysis Evaluation of each pet on a case by case basis to select the appropriate ISCC SPA or HYDROTHERAPY program for that individual pet. Shed Control More than just the removal of excess hair, ISCCʼs Shed Control program helps to manage the entire hair growth cycle to optimize the health of the petʼs skin and coat. Additionally, as an ISCC Authorized Skin & Coat Care Center, you will be able to access ISCC s branded marketing materials, including brochures and a consumer oriented website. To become an ISCC Authorized Skin & Coat Care Center, your salon must: Be an ISCC Salon Member In Good Standing Have on staff an ISCC Trained and Certified Skin & Coat Care Specialist Have completed the ISCC Petcare Facility Training and Certification program For more information or to begin working toward this exciting goal, visit: or contact us at: (972) or (513)