Sincerely, The Staff at the National K-9 School for Dog Trainers

Transcription

1 Dear Prospective Student; Thank you for requesting information about the National K-9 School for Dog Trainers. The included information will explain more about what National K-9 and our courses can offer. National K-9 was founded in 1975 as training center for dogs in Columbus, Ohio. The School for Dog Trainers was later established in 1981 with the mission of offering interested individuals the skills and knowledge to pursue careers within the field of professional dog training. National K-9 currently has graduates from all over the United States and more than 45 foreign countries. These graduates have created profitable and rewarding careers working for themselves or for others. What makes National K-9 unique and sets us apart from other schools is our special interest in our students success. We have designed our curriculum to offer each student a well-rounded foundation to pursue a career in professional dog training. We are confident that you will find our dog trainer courses to be among the most comprehensive and successful programs available today. Upon successful completion of a National K-9 course, graduates are authorized to use the title Certified Professional Trainer (CPT) after their name. National K-9 s certification is recognized by the Ohio State Board of Career Colleges and Schools and has been internationally accepted. National K-9 offers students instruction in the following areas: obedience, behavior modification, breed identification and characteristics, puppy temperament testing, puppy development, training techniques and equipment. Our students also learn customer relations, kennel management, general canine care, and how to establish a successful training practice. We provide an opportunity for individuals to pursue studies in retrieval, utility training, scent detection, tracking, service dog training for the physically disabled, and personal protection. Please review the following included school information: School s Course Catalog Instructor Biographies School Administrative Policies School Frequently Asked Questions (FAQ) Course Schedules and Tuition Information Application for Admittance After reviewing the included information, please feel free to contact us toll-free at or if you have any questions. You may also your questions to info@nk9.com. Thank you again for your interest in National K-9. Sincerely, The Staff at the National K-9 School for Dog Trainers

2 Course Information Table of Contents Course Catalog... 1 Introduction... 1 National K-9 History... 2 Professional Obedience/Behavior (3-week) Course... 4 Master Trainer (6-week) Course... 8 Facilities Graduates Instructor Biographies Administrative Policies Frequently Asked Questions (FAQ) Schedule of Classes and Tuition Information Schedule of Classes and Tuition Information Application for Admittance... 30

3 Established 1975 School for Dog Trainers

4 More Than an Education A Career The National K-9 School for Dog Trainers provides students with more than a basic education; students are offered the knowledge and skills required to pursue careers as professional dog trainers. The broad scope of National K-9 s curriculum immediately prepares graduates to begin a full-time or part-time career training dogs upon completion of our courses. Professional dog training is a profitable and satisfying occupation whether as a main career or as a second income. Our three-week Professional Obedience/Behavior Course specializes in teaching students obedience training, behavioral counseling, puppy development, customer relations with dog owners, and insight into establishing a successful small business practice. Whereas, the six-week Master Trainer Course continues by covering the advanced aspects of today s professional dog trainer; including advanced obedience, retrieval, utility training, owner protection, service assistance dog training, tracking/ trailing, and scent detection. The Master Trainer Course also provides students with information on dog care and kennel management. Over 90% of our students take the six-week Master Trainer Course; however, if you are not able to attend school for six consecutive weeks, you can begin with the three-week Professional Obedience/Behavior Course and complete the remainder of the Master Trainer Course later (for a total of six weeks). We recommend you take the six-week course if you intend to make dog training a full-time career. Note that the three-week Professional Obedience/Behavior Course is the first three weeks of the six-week Master Trainer Course. The National K-9 School for Dog Trainers is regulated and approved by the Ohio State Board of Career Colleges and Schools. This state board ensures compliance set by Ohio law and grants schools the authority to issue certifications. Upon completion of a National K-9 course, graduates are authorized by the Ohio State Board of Career Colleges and Schools to use the title Certified Professional Trainer or letters CPT after their name. The National K-9 School for Dog Trainers is also a member of the Ohio-Michigan Association of Career Colleges and Schools. National K-9 s curriculum immediately prepares students to begin a full-time or part-time career training dogs 1

5 History In 1977, NK9 was credited with pioneering the first support dog assistance program in the United States. The National K-9 Training Center was established in 1975 in Columbus, Ohio. National K-9 founder Scott Mueller began by training dogs for both families and businesses throughout central Ohio. In 1977, Mueller was credited with revolutionizing support dog training when he trained a dog to aid a client who suffered from Muscular Dystrophy. Based on his early support dog training experiences, Mueller co-founded the non-profit organization, Support Dogs for the Handicapped, Inc. This organization trained dogs to aid individuals who were physically challenged. Dogs were taught to retrieve objects, assist with wheelchairs and doors, provide physical support and stability, and to perform other physical necessities to make life easier for their humans. Support Dogs for the Handicapped, Inc. eventually merged with Canine Companions for Independence (CCI), based in California. By the early 1980 s, National K-9 had established itself as a leader within the field of training dogs for family and service. It was through this early success that the School for Dog Trainers would eventually evolve. Based on his early experiences, Mueller recognized the need for a more professional approach to dog training and dog trainer education. He began by accepting an apprentice in 1979 and in 1981 he established the National K-9 School for Dog Trainers. Mueller set out to establish a curriculum that would prepare interested individuals to pursue successful careers in professional dog training. During the 1980 s, the School for Dog Trainers expanded its curriculum and attracted students from all over the United States and many foreign countries. In 1990, National K-9 moved into its newly developed training and learning center. During the 1990 s, Mueller formed a partnership with Bob Jervis. This partnership with Jervis allowed National K-9 to expand and evolve its training, behavior, and business-related curriculums. The 1990 s also included expansion of National K-9 s specialty and working dog divisions. In September of 1999, the School for Dog Trainers celebrated its 100th class. In the year 2000, Chris Altier was asked to join the National K-9 staff as an instructor and would eventually become an instructor and part owner. In 2008, after 33 years, National K-9 founder Scott Mueller retired. In 2010 Mueller was inducted into the International Association of Canine Professionals (IACP) International Hall of Fame for his contributions to dog training and trainer education. Throughout the early 2000 s, National K-9 continued to make improvements and modifications to their dog training services to meet the needs of today s dogs and owners. In 2011 the School for Dog Trainers surpassed 30 years of dog trainer education. The National K-9 Learning Center celebrated its 40th anniversary in School Director Bob Jervis was inducted into the International Association of Canine Professionals (IACP) Member Hall of Fame in 2014 and received the IACP President s Award in 2016 for his contributions to the organization. Jervis was inducted into the International Association of Canine Professionals (IACP) International Hall of Fame in 2017 for his contributions to the field of dog training. In 2017, the School for Dog Trainers surpassed 2,000 graduates from all 50 states and over 45 foreign countries. In addition to its School for Dog Trainers, National K-9 offers: Obedience Training, Behavior Counseling, Puppy Preschool, Specialty Training, and Boarding Services to dogs and their owners. National K-9 s comprehensive puppy preschool program has served as a model for many professional trainers around the world. Over the years, National K-9 instructors have been continually developing a wealth of experience training a wide variety of breeds and mixed breeds. National K-9 trainers have experience training dogs for handicapped assistance, tracking, and scent detection. National K-9 also has experience training dogs for law enforcement and their handlers. Throughout National K-9 s history, its instructors have taken an active role in the field of dog training and behavior. Instructors have been speakers at veterinary and professional dog trainer conferences. They have also presented information on various training and behavior-related topics to businesses, schools and government agencies. They continue to be cited in numerous newspapers, trade, and consumer publications. Additionally, they have appeared on national and local television and radio. Since National K-9 s inception, the entire staff has worked to develop better ways to train dogs and educate dog owners. Since 1975, the National K-9 staff has continued their commitment to adapting to the constant changes related to dog training and ownership. The entire staff takes great pride in developing better ways to effectively educate dog owners, trainers and the public. National K-9 instructors continue to attend professional workshops, seminars, and conferences to keep up on the latest in relation to training and behavior. School Director/ Instructor Bob Jervis and Instructor Chris Altier are committed to National K-9 continuing to evolve and remain at the forefront of professional dog training and dog trainer education. 2

6 Training people who are interested in livelihoods of working with dogs and educating their owners is our primary goal. Our Philosophy The National K-9 School for Dog Trainers was founded to educate those who have a genuine concern for dogs and their families. In addition, National K-9 prepares individuals for successful careers in dog training and canine behavior modification. Our experienced instructors instill their high standards of dog training skills and knowledge to students who possess a genuine interest in the improvement of the mental and physical well-being of dogs, their families, and communities. All subject matter offered, both in the classroom and in practical application, is conducive to the success of our graduates. At National K-9, we believe that fair and effective communication is the key to improving and enhancing the relationship between dogs and people. We also believe that the education of each dog and person must be approached on an individual basis. Each dog s training should be based on the dog s individual personality, past and present behavior, aptitude for learning, and the goals of the owner. At National K-9, we teach our students the importance of evaluating each individual dog and situation to formulate an effective training approach. We then address the varied approaches and methods to training dogs, which allow our graduates to have the ability to modify their approach in various situations. Professional dog trainers have a responsibility to understand that not every dog can fit into a singular method of training. In addition, students learn the customer relation skills necessary to successfully counsel and instruct dog owners about behavior and proper handling skills. National K-9 is dedicated to advancing the field and profession of dog training. We encourage each student to approach dog training as you would any other educational endeavor. If you start by having preconceived notions about dogs and dog training, there is a possibility that you will not be able to broaden your knowledge base. At National K-9, we have spent our lives working with dogs and educating their owners. Training people who are interested in this rewarding career has become our primary goal. 3

7 Our Courses National K-9 offers two courses that will prepare interested individuals for a career as a professional dog trainer. Our three-week Obedience/Behavior Course specializes in teaching students obedience training, puppy development, behavior counseling, utility, and customer relations with dog owners. Whereas, the six-week Master Trainer Course continues by covering the advanced aspects of today s professional dog trainer; including advanced obedience, retrieval, assistance dog training, tracking/trailing, scent detection, and owner protection. The Master Trainer Course also provides students with information on dog care, kennel management, and insight into establishing a successful small business practice. The following is an outline of what each course has to offer: Professional Obedience/Behavior Course 132 unit hours 3-Week Course Certified Professional Trainer About the Course The primary objective of this course is to prepare students for a career in the field of professional obedience training and behavior modification for dogs. Upon completion of the course, students will be prepared to evaluate both the dog s personality as well as the customer s needs. Graduates of this course are then able to formulate appropriate training approaches and programs to successfully train individual dogs. They are also able to educate the owners in proper handling and modification of their dog s behavior. This instruction will qualify most graduates to begin their own training practices or to seek employment with an established dogtraining center. This course will qualify graduates to begin their own training practices or to work with an established dog-training center. This course begins with a study of the canine personality types and the characteristics and temperament of different breeds of dogs. In addition, students learn how to evaluate a dog s personality, temperament, aptitude, and how to apply that knowledge in training and behavior modification. With the assistance of our instructors, students learn techniques and proper training equipment application used for behavior modification and on and off-leash obedience. Because most undesirable dog behavior grows from a lack of communication between dog and owner, students learn how to establish an effective line of communication between dog and owner through proper handling and obedience commands. Throughout this course, students are provided with the contributing causes and solutions to many caninerelated behavior problems. Throughout this course, students will also be exposed to indepth units related to puppy development. Students will learn how a puppy s personality develops and the importance Continued next page 4

8 Continued from previous page of proper socialization. The process of temperament testing a litter of puppies will be covered. They will also learn the importance of establishing a puppy pre-school class that is designed to teach the puppy owner s role in raising a wellmannered and well-behaved dog. Students will learn how to maintain a healthy dog. They gain the ability to recognize the most common communicable diseases and internal or external parasites that afflict dogs. It is important for a trainer to be able to identify a dog that needs to see a veterinarian for an illness as opposed to pursuing training for a behavior problem. During this course students will receive instruction from a licensed veterinarian and have an opportunity to have their canine health-related questions answered. Students will also receive guidance in planning, opening, and operating their own training business. The following breakdown of topics represents a combination of classroom lectures, practical application of instruction in supervised workshops, instructor observation, and independent study sessions. Basic Obedience This unit covers: The importance of and how to complete owner/dog pretraining evaluations Evaluation and study of canine personalities and effective training approaches How to determine and discuss training methods and techniques How obedience training relates to everyday dog behavior problems, effective communication, and the foundation for more advanced training Proper introduction and application of training tools and equipment How to teach and use obedience commands for everyday life, including Heel, Sit, Down, Stay, Come, Stand, Finish and more. Opportunities to work with and observe different breeds, ages, and personalities of dogs Instruction and observation pre-training evaluations and customer/dog lessons with staff trainers Advanced Obedience Introduction Building from the material presented in the Basic Obedience unit, this unit introduces students to: Evaluating dogs and owners for advanced and off-leash obedience The importance and application of distraction and diversification training Methods for training a dog to respond to hand signals alone Use of group classes to assist dog owners with advanced and off-leash obedience transitions Introduction to techniques for transitioning towards off-leash obedience commands Use of a place mat command in which a dog must stay in a designated area Behavior Modification Students will study the prevention, causes and remedies of common behavioral problems, such as house training, chewing, jumping, barking, digging, running away, dog fighting, aggression, and many other forms of unwanted behavior. Individual case histories are reviewed in class to help students understand how dogs develop unwanted behaviors and how these behaviors can be prevented and corrected. In this unit, students are also exposed to a variety approaches to assist dogs with socialization and confidence-related problems and behaviors. Special emphasis is placed on dealing with various forms of aggression directed towards dogs, other animals, and people. Utility Training Utility training compliments obedience training and behavior modification by providing timid and shy dogs with confidencebuilding exercises. It also prepares confident dogs for civil work within law enforcement, search teams, and other forms of service. Students will learn how to safely teach dogs how to jump over obstacles, climb, navigate on moving or unstable objects, and other skills that may be required of dogs in civil duty. Breed Characteristics & Temperament Study To assist students in accurately evaluating dogs as it pertains to obedience training. This unit provides: Details of the physical characteristics and purposes of American Kennel Club (A.K.C.) recognized breeds Review of breed aptitude and typical training problems based on National K-9 s extensive training history 5

9 Puppy Temperament Testing This unit provides information on the value and process of puppy temperament testing as it applies to matching dogs and owners. The ability to temperament test puppies to find suitable matches is one of the most valuable skills that a professional trainer can possess. Practical applications include testing a puppy to be a family pet, service dog, scent-related training or other specialized training. Understanding puppy temperament testing will allow trainers and owners to recognize the signs of potential problems. These problems can then be avoided or corrected by proper handling and socialization during the formative stages of puppy development. Students receive comprehensive instruction not only through lecture, but review of National K-9 s video footage of previous temperament tests. Puppy Development and Preschool Each year millions of dogs are given up by owners or euthanized due to behavior problems. The reason is usually a lack of understanding between dog and owners. Most of the dogs given up each year are dogs that as puppies were never socialized correctly or taught how to fit into our domestic world. Most puppy owners just assume that since their dog is provided plenty of love that the dog will turn out just fine. Puppies need more than registration papers, food, and love to become great pets. Puppy preschool is designed to teach the puppy owners their role in raising a wellmannered and well-behaved dog. The main objective of this section is to teach students how dogs learn and how people can influence and shape the behavior of their growing puppy. Puppy pre-school is designed to teach owners to better understand their puppy s needs, establish effective communication, curb behavior problems, and to show owners how to socialize puppies properly. Puppy preschool is designed to teach the puppy owners their role in raising a wellmannered and well-behaved dog. National K-9 students will receive information on how to set up and teach their own puppy pre-school program. Students are also given the opportunity to observe and participate in our weekly classes given to our local clientele. This allows them to receive practical experience that they will need to start their own puppy preschool. The puppy pre-school teaches the following: How to develop a puppy s learning skills and introduce them to proper animal socialization, people socialization, and object socialization skills How to solve and prevent future behavioral problems such as chewing, play biting, barking, house training, jumping, and more Informational topics such as puppy handling, introducing grooming tools, basic first aid, and the benefits of spaying and neutering The importance of continuing a puppy s education by participating in obedience training 6

10 Dog Care This subject matter exposes students to the vital issues of maintaining a dog s health and recognizing the early signs of health problems. This unit is taught in part by a licensed veterinarian. Students will be provided with a veterinary textbook outlining symptoms, effects, treatment and/or support, as well as prevention. Points of focus include: Signs, symptoms, effects, and prevention of the most common and fatal canine diseases Signs, symptoms, effects, and prevention of common internal and external parasites Kennel sanitation and health needs as they pertain to dogs health and prevention of infectious diseases and parasites Proper introduction and use of grooming tools (nail trimming, brushing, and bathing) Health concerns in connection with training Customer Relations Students learn the important aspects of customer evaluations and relations. Students will also learn how to teach owners proper handling of their dogs as most undesirable behavior grows from a lack of communication between dog and owner. Also covered is how to counsel clients regarding their habits and behaviors, which have a great impact on the dog s behavior. In addition to classroom lecture and study, students are given the opportunity to observe the National K-9 s staff of certified professional trainers as they conduct evaluations, private lessons, and follow-up lessons. During observations, the students will learn problem-solving skills in dealing with various customer situations. Small Business Operation Students receive instruction on how to set up their own dog training business. In-home training, studio training, and a complete boarding/training facility are discussed. Topics include: Efficient bookkeeping Required training equipment and supplies Advertising, promotion, and public relations Preparing for and benefiting from public appearances Designing advertising material Handling the competition Customer interaction Pricing services Continued observation of the National K-9 staff trainers as they conduct evaluations, private lessons, group lessons and follow-up lessons 7

11 Master Trainer Course 275 Unit Hours 6-Week Course Certified Professional Trainer The Master Trainer Course includes and expands upon the material covered in the Professional Obedience/Behavior Course. This course covers a wide variety of canine training, including service dogs for the physically disabled, utilizing techniques for enhancing the dog s natural instincts of protection, scent discrimination, and tracking/trailing. Students learn the proper, safe and effective methods to teach dogs to control these instincts and put them to use in civil settings to assist society. While not every student may actively use these types of specialty training, the knowledge and experience has proven invaluable when graduates become professional trainers. These skills allow students to expand their horizons, giving them much-needed confidence and problem-solving ability. This course provides additional coverage of small business operation and dog owner counseling. Students will receive continued opportunities to observe the National K-9 staff trainers as they conduct evaluations, private lessons, group lessons and follow-up lessons. A unit on kennel management is provided for graduates who wish to incorporate residency training programs and/or boarding into their training practices. The primary objective of this course is to prepare students for a career in almost any facet of professional dog training. This instruction will qualify most graduates to begin a multi-faceted training practice or to seek employment with many different types of training centers or related occupations. The following breakdown of units represents a combination of classroom lectures on theory, practical application of instruction in supervised workshops, and independent study sessions. Advanced Obedience Students will receive instruction and participate in practical application of off-leash obedience as it relates to the family companion and working dogs. Building on foundation presented in the Basic Obedience and Advanced Obedience Introduction units, this unit includes: Training techniques and practical usage of off-leash obedience commands Expansion on proper application of training tools and equipment Methods for training a dog to work from hand signals and distraction diversification Opportunities to observe different breeds, ages, and personalities of dogs training off-leash Assistance Service Dog Training Assistance Dog Training requires continual creative problem solving by trainers to match dogs to the unique abilities and needs of disabled individuals. Students are exposed to many facets of training including necessary problem-solving skills to meet the recipient s individual needs. The classroom and workshop instruction provide a foundation for training physical assistance-related service dogs. This unit covers: Evaluation of special training needs for the physically challenged Selection of puppies or dogs for service training The importance of proper socialization and obedience training as foundations Performing all obedience commands on the right side as well as the left side Soft-mouth retrieval training as basis for retrieval of items from a variety of surfaces Obedience with a wheelchair-bound, walker/cane or other restricted handler Pulling wheelchairs, activating switches, and other specialized training challenges Education and public relations with service dog recipients A field visit to Pilot Dogs, Inc. (a Columbus guide dog school) This course will prepare students for a career in almost any facet of professional dog training. 8

12 Teaching the dog soft-mouth retrieval for greater reliability of scent detection Basic handling techniques and equipment Concentrated reading of canine body language Methods of teaching the dog to communicate discoveries Search patterns and techniques Impact of environment, geography and weather conditions during scent training Locating a buried scent Introduction to cadaver detection, water and avalanche recovery Advanced Utility training to teach dogs to jump over obstacles, climb, navigate on moving or unstable objects, and other skills that may be required of dogs in civil duty Scent Detection This unit introduces students how to utilize a dog s highly developed sense of smell. Because of their keen sense of smell, dogs can assist us with locating lost individuals, disaster survivors, cadaver remains, narcotics, explosives, and more. This unit s classroom and workshop instruction will provide an overview and some hands-on experience in the basics of: Scent detection of narcotics, explosives, firearms, currency, and much more Evaluating and selecting dogs for scent-related training Foundation training to increase the dog s scenting ability Tracking and Trailing This unit expands on the information covered in the Scent Detection unit by introducing students to dogs ability to track and trail lost or elusive people. This introduction to tracking and trailing will expose students to the following in classroom and workshop instruction: Evaluating and selecting dogs for tracking and trailing training Foundation training and teaching the dog soft-mouth retrieval for greater reliability while tracking and trailing Basic handling techniques and equipment Use of a scent article and article finds Uses and differences of air scenting versus tracking and trailing Search patterns and techniques Impact of environment, geography and the effects of weather conditions Continued concentrated reading of canine body language Personal Protection Training The goal of Personal Protection Training is to teach qualified dogs how to recognize a threat on command towards their owner/ handler and refine a dog s natural protective instincts to provide owner-controlled defense. Although some dogs do not readily show aggression, they do possess the ability to protect their owners. This form of training prepares the dog to defend his/her owner on command by naturally enhancing the dog s suspicion level and building their confidence. 9 Continued next page

13 Continued from previous page One of the greatest benefits in learning to train dogs in protection work is that the students thoroughly learn how to recognize the difference between real aggression and bluff or defensive-type aggression. Students who are not certain they will train dogs for protection, find that this part of the course greatly improves their ability to read and deal with all sorts of aggression problems during customer evaluations and obedience training, regardless of the breed or size of dog. Emphasis is placed on the safety of both the dog and owner. Students also are taught to evaluate the limitations of a protection trained dog. All forms of training to control aggression are accomplished and refined without physical abuse by utilizing the dog s natural abilities while retaining his/her outgoing and friendly personality. Students will experience: How to evaluate a dog to determine if she/he has the potential to become a protection dog How to evaluate and access an individual customer s need for a personal protection dog How to enhance a dog s natural defensive abilities and increase their confidence level The art of civil agitation through naturally raising the dog s suspicion level by participating in agitation sessions in supervised workshops Concentrated reading of canine body language Kennel Management Students will receive instruction in Kennel Management, including kennel design, proper ventilation, business operation, record keeping, sanitation, and more. Through lecture and a guided tour of the National K-9 kennel system, students gain the knowledge needed to design kennel facilities of any size or to purchase and renovate existing kennel set-ups to keep those kennels operating safely. Topics addressed include: Design and construction of new kennel buildings or renovation of existing facilities Kennel cleaning and sanitation procedures Record-keeping procedures for training and boarding dogs Stress-reduction and stress management in kenneled dogs Proper handling and care of boarding dogs Completion of a Pet First Aid Certification course that includes CPR techniques, first aid skills, and health care and wellness information for dogs 10

14 School Facilities National K-9 offers the following for students enrolled: 11 private dorm rooms; for students who opt to utilize our on-site student housing; we supply each student a room with an initial set of clean linens, bed, pillow, blankets, a desk, closet, bureau, and lock key. Students may opt to commute from the local area on a daily basis instead. 1 double room; for family members or friends who want to share on-site student housing. Laundry room; on premises with coin-operated laundry room. Kitchen facilities; designed to handle multiple students needs with three. refrigerator/freezers, microwaves, mixers, toasters, dining tables, storage, and much more. Lecture room; offers a small auditorium setting, comfortably seating up to 12 students in an air-conditioned acoustical room. 30% to 40% of student s time is spent in lectures, class discussions and video screenings. Internet Service; students who bring a computer or electronic devices will have access to a high-speed wireless Internet service (Wi-Fi) in the classroom and residence hall. Please note that National K-9 does not provide a computer or printer for usage by students. Student lounge; offers comfortable sofas, cable television with DVD player, local telephone, and table & chairs. Training field; 1-acre multi-purpose outdoor fenced in training field and utility course. Indoor training space; allowing for training with minimal distractions and during inclement weather conditions. Video Camera, DVD Players, and Televisions; located throughout the facility, enables students to view both educational video as well as themselves, recorded while training dogs. These video tools allow students to learn on video what they couldn t learn any other way. 11 We take great pride in our learning and living facilities.

15 Book and video library; enables students to learn even more about dogs and training. Student kennels; offer various sizes to accommodate all students dogs. Our student kennel also offers each dog a food bin and cubby. A grooming facility is also available to accommodate students dogs. Tracking fields; allow students access to nearby land for practice. Indoor basketball facilities and exercise equipment; for students who wish to utilize it. Local Shopping; opportunities in the local area and Columbus offer a variety of shopping resources. 12

16 Graduates National K-9 graduates have established successful training careers throughout the United States and more than 45 different foreign countries. Graduates have been provided with an education to allow them to pursue careers as Certified Professional Trainers (CPT). The National K-9 School for Dog Trainers has the authority to issue certifications as a professional school approved by The Ohio State Board of Career Colleges and Schools. While many of our graduates opt to go into business for themselves, others pursue employment at an established training center, veterinarian, daycare or boarding facility. Other graduates pursue specialized interests in training dogs for service, industry, therapy, sport, and even entertainment. of dogs and their owners. The NK9DTA s mission is to provide support, continuing education opportunities, communication amongst members, and representation for all members in good standing. This association membership creates Our graduates have established successful training careers throughout the U.S. and more than 45 foreign countries. a professional image and members business information is listed on the website s trainer locator. Graduates are also able to establish communication and receive continued support from other graduate members via a group list and much more. At National K-9 we believe strongly that a dog trainer s education is ongoing. We encourage our graduates to continue their education, whether it is through continued independent study of dogs, joining professional organizations, studying with other dog professionals, attending seminars/ workshops/conferences and much more. Graduates may also contact school instructors for advice and ongoing assistance by phone or . Upon completion of a National K-9 course, graduates become active members of the National K-9 Dog Trainers Association. The National K-9 Dog Trainers Association (NK9DTA) is a professional organization formed to promote and maintain the highest ethical and business standards in the care and training 13

17 The National K-9 School for Dog Trainers is approved by The Ohio State Board of Career Colleges and Schools (# T) and complies with all rules and guidelines they have established. The National K-9 School for Dog Trainers is a member of the Ohio-Michigan Association of Career Colleges and Schools. National K-9 Inc. is a Member of the Central Ohio Chapter of the Better Business Bureau. The complete National K-9 School for Dog Trainers Catalog includes the following addendums: Schedule of Classes and Tuition Information, School Administrative Policies, and a listing of School Staff Biographies. 14

18 National K-9, Inc. 221 Morrison Road Columbus, Ohio phone: (614) fax: (614) The Name National K-9 is a Trademark owned by National K-9, Inc. and is registered with The United States Patent and Trademark Office. Reg. No. 2,204,026 The National K-9 website ( and National K-9 Dog Trainers Association website ( are copyrighted. The National K-9 School for Dog Trainers Catalog is copyrighted and published 2018.

19 SCHOOL STAFF BIOGRAPHIES 17 Bob Jervis Director of the School for Dog Trainers and Head Instructor Bob has an extensive background in business and business management. He is a former member of the Board of Directors for the International Association of Canine Professionals and has attended every annual conference the organization has held. Bob is also a member of the following organizations: National K-9 Dog Trainers Association (NK9DTA) and National Animal Interest Alliance (NAIA). Bob attends numerous seminars and conferences annually to keep up on the latest in ideas and techniques in training and behavior. Bob believes that a dog should be evaluated and judged on an individual basis, not solely by its breed. He has and will continue to oppose Breed Specific Legislation in all of its discriminatory forms. Bob s favorite areas of instruction are Retrieval, Tracking, Scent Detection, Service Dog Training, Puppy Development and Behavior Modification. Bob is President of National K-9 Learning Center. He is also the Head Instructor and Director of the National K-9 School for Dog Trainers. Bob is originally from Philadelphia, Pennsylvania. Chris Altier Director of Training and Instructor As the National K-9 Learning Center s Director of Training, Chris coordinates and assists with the professional development of the staff s certified professional trainers. He also is responsible for the continued enhancement and implementation of National K-9 s training and behavior programs. As a School for Dog Trainers Instructor, Chris enjoys the following areas of instruction with students: Puppy Preschool, Behavior Problem Solving, Obedience Training, Customer Counseling, Utility, and Personal Protection. Chris is the Vice President of National K-9, Inc. and responsible for supervising the boarding facility. In addition to instructing dog owners and School for Dog Trainers students, Chris has experience training dogs and their handlers for law enforcement, scent detection, personal protection, and service/ handicapped assistance. He also has experience training his personal and clients dogs for therapy dog certifications. Chris enjoys speaking to outside groups of adults and children about dog training, behavior, and safety. Chris is a professional member of the International Association of Canine Professionals and the National K-9 Dog Trainers Association. He is also an evaluator for the American Kennel Club Canine Good Citizen Test. Chris continues his education by attending training and behavior-related workshops, conferences, and seminars. Before joining the National K-9 staff, Chris established and operated his own professional dog training and care business in Chicago, Illinois. He attended the National K-9 School for Dog Trainers during this period to expand upon his knowledge of dog training and behavior. After completing the six-week course, he was invited to join the staff as a certified professional trainer and an instructor. Chris is originally from Wooster, Ohio. He received a bachelor s degree from Wittenberg University in Springfield, Ohio. Chris and his wife, Katie, have two children. They also have a Belgian Malinois named Strider. Lauren Peddicord Certified Professional Trainer and Assistant Instructor Lauren has had lifelong interest in working with animals. In high school, she volunteered at a veterinary clinic and raised a guide dog puppy for a year. After high school, she attended Morehead State University for a short time and majored in veterinary technology. While in school, she realized that she was more interested in working strictly with dogs and behavior rather than veterinary science. After returning to the Columbus area from college, she volunteered at a local dog shelter and then discovered National K-9 s School for Dog Trainers. After completing the six-week course at National K-9, she was employed at a training center in Circleville, Ohio for a short period before joining the National K-9 staff. Lauren is interested in Puppy Preschool, Obedience Training, Personal Protection, and Service Dog Training with clients and students. She is a member of the International Association of Canine Professionals and the National K-9 Dog Trainers Association. She is also an evaluator for the American Kennel Club Canine Good Citizen Test and has completed the American Red Cross Pet First Aid Course. Lauren continues her education by attending training and behavior-related workshops. Lauren is from Columbus, Ohio and currently has a German Shepherd Dog named Sherlock, a Labrador Retriever named Calcifer and a cat named Olive. Cassie Smith Certified Professional Trainer and Assistant Instructor Cassie grew up on her family s ranch in a small town in Northern California and has had a passion for working with dogs from a young age. She grew up training family dogs, training horses and working with livestock. After high school, Cassie raised two puppies for Guide Dogs for the Blind in California and worked in a grooming shop for a few years. Cassie also apprenticed with stock dog trainers in the area for a few years and this is where she acquired her first Border Collie. Cassie s early experiences with dogs resulted in her attending National K-9 s School for Dog Trainers six-week course.

20 After completion of the course, she joined the National K-9 staff. Cassie s interests in training are Obedience, Behavior Modification, Puppy Development, Retrieval, Service Work and Personal Protection. She is also an evaluator for the American Kennel Club Canine Good Citizen Test and has completed the American Red Cross Pet First Aid Course. She is a member of the International Association of Canine Professionals and the National K-9 Dog Trainers Association. Cassie is originally from Northern California and currently has a Border Collie named Zoe and a Belgian Malinois named Brom. Jessica Boggs Certified Professional Trainer and Assistant Instructor With a Bachelor of Fine Arts degree with a focus in Interior Design from Columbus College of Art and Design, Jessica spent a few years in the architecture and design industry before concluding that she would be happier in a different career. She decided to fulfill a lifelong dream of working with animals. This prompted Jessica to complete the National K-9 s School for Dog Trainers six-week course. After completion of the course, she established her own in-home training business before eventually joining the National K-9 staff as a certified professional trainer. Jessica s interests in training are Obedience, Behavior Modification, Puppy Development, Retrieval, and Service Dog Training. She is an evaluator for the American Kennel Club Canine Good Citizen Test and has completed the Pet Tech Pet First Aid Course. Jessica is a member of the International Association of Canine Professionals and the National K-9 Dog Trainers Association. Jessica currently resides in Columbus with her fiancé, her shepherd mix Mowgli, and her cat named Swarley. Dr. Michael Turley, DVM Canine Health Lecturer Dr. Turley has been instructing National K-9 School for Dog Trainer students since the 1980 s. Dr. Turley s lectures include information regarding routine canine health issues, parasites, vaccinations and canine first aid. He is also eager to answer any canine health-related questions students may have. Dr. Turley s passion is in preventative medicine. He graduated from The Ohio State University in 1978 and then established the Hamilton Road Animal Hospital. Originally from Columbus, Dr. Turley and his wife Lynn have two children. The Turley family also has a Golden Retriever named Briscoe and one cat. These biographies are issued as an addendum to The National K-9 School for Dog Trainers Catalog. 18

21 19 ADMINISTRATIVE POLICIES The National K-9 School for Dog Trainers is approved by the Ohio State Board of Career Colleges and Schools (Reg. # T). The following policies are issued as an addendum to The National K-9 School for Dog Trainers Catalog. Admission Requirements and Procedures Applicants must be in good physical health. National K-9 may require additional information regarding an applicant s health and physical abilities. National K-9 may also require testing of an applicant s physical abilities. National K-9 reserves the right to require a doctor s written release/permission prior to attendance. National K-9 reserves the right to decline an application for health reasons. If you have questions regarding the physical requirements of National K-9 s courses, please contact our admissions office for more information. Applicants must have a high school diploma or the equivalent (G.E.D.) to receive certification. National K-9 does not provide advanced standing for students who have previous related experience, credit, or have attended another course or school. Applicants should also have a working knowledge of the English language. Applicants must be able to speak, read, and comprehend the English language. Individuals seeking enrollment are required to hand deliver or mail to The National K-9 School for Dog Trainers, Admissions Office, 221 Morrison Road, Columbus, Ohio U.S.A. the following: A National K-9 School for Dog Trainers Application for Admittance completed by the applicant in its entirety; A $75.00 application fee (in United States dollars) by check or money order payable to National K-9 ; and A copy of their high school diploma, high school transcripts, or the equivalent (G.E.D.). Upon acceptance into a National K-9 course, you will be sent an acceptance package from National K-9. This package will include additional information regarding housing availability (if applicable) and other course requirements. Please note that student housing is limited and will be assigned in the order applications are received and accepted. Any individual who is denied admission to the school or if the course that they selected is full, will receive written notification and their $75.00 application fee will be returned. Course Schedule and Tuition All course schedules, tuition amounts, and additional fees are printed as an addendum to the school catalog. Refer to the provided course schedule and rate information addendum or consult our website, www. nk9.com, for current course schedules and tuition amounts. The School reserves the right to amend the course schedule, tuitions, and additional fees. Enrollment Agreement Students are required to complete and sign the National K-9 School for Dog Trainers Enrollment Agreement when paying their tuition balance. The enrollment agreement shall be deemed to be an Ohio contract and shall be interpreted according to the laws of the State of Ohio. By signing the enrollment agreement, the student assumes all responsibility for loss, damages to property, and personal injury. Tuition Payment The total cost of tuition for the student s course or program must be paid in full prior to beginning class. Course Cancellation and Settlement Policy The student s enrollment agreement may be canceled within five calendar days after the date of signing, provided that the school is notified of the cancellation in writing. If such cancellation is made, the school will promptly refund in full all tuition and fees paid pursuant to the enrollment agreement. The refund shall be made no later than 30 days after cancellation. This provision shall not apply if the student has already started academic classes. (Ohio Administrative Rule # ) Refund Policy for School Courses The School utilizes the refund policy as found in the Ohio Administrative Rule # (1) A student who withdraws before the first class and after the 5-day cancellation period shall be obligated for the application fee. (2) A student who starts class and withdraws before the academic term is 15% completed will be obligated for 25% of the tuition and refundable fees plus the application fee. (3) A student who starts class and withdraws after the academic term is 15% complete but before the academic term is 25% completed will be obligated for 50% of the tuition and refundable fees plus the application fee. (4) A student who starts class and withdraws after the academic term is 25% complete but before the academic term is 40% completed will be obligated for 75% of the tuition and refundable fees plus the application fee. (5) A student who starts class and withdraws after the academic term is 40% completed will not be entitled to a refund of the tuition and fees. It is the School s desire that the student be able to complete the course for which the student has enrolled. Therefore, in case of the student s prolonged illness or accident, a death in the family, or other similar circumstances which make it impractical for the student to complete the course as scheduled, the School will make every effort to reschedule the student s attendance.

22 If rescheduling of the student s attendance is not possible, a settlement, which is reasonable and fair to both the student and School, will be made. All applicable refunds will be made within 30 days. Complaint Procedures The National K-9 School for Dog Trainers is approved by the Ohio State Board of Career Colleges and Schools (Reg. # T) and as such, must comply with all the rules and regulations established by the State of Ohio. Student complaints will be handled in one of the following manners: Informal: Most student problems or complaints can be expediently resolved through an informal process. Students are encouraged to go directly to the School Director, instructor(s), or school employee that is overseeing the area of concern and state their concerns or complaints. If after the student s meeting, the student still feels his/her complaint or concern has not been handled to their satisfaction, the student must file a formal complaint. Formal: If a student goes through an informal procedure and does not think his/her concern has been reasonably resolved, he/she may begin the formal complaint procedure. The student must submit a written complaint to the School Director and receive acknowledgement, in writing, of receipt of the complaint. All complaints will be investigated and the School Director upon completion of the investigation the School Director will give a written response to the student. If a complaint is not resolved, the student should notify the Executive Director of the Ohio State Board of Career Colleges and Schools, 30 E. Broad Street, Suite 2481, Columbus, OH , Phone: (614) or toll free (877) Termination of Course The student s enrollment agreement may be cancelled or terminated by the student at any time. The enrollment agreement and the student s instruction may be terminated by the School if the student fails to maintain a passing grade average in all courses in which the student is enrolled. This agreement may also be terminated due to a student s unsatisfactory performance, participation, attendance, behavior, or conduct. This includes any violation of School s rules and regulations, whether written or unwritten, or any behavior which adversely affects other students, the School staff, or the orderly or efficient operation of the School. See Refund Policy in the event of termination. Termination of this agreement after instruction has begun may be done by written notice. The School may provide written notice to the student, or the student may provide written notice to the School. If written notice cannot be hand delivered to the entitled party, it will be considered delivered three days after being sent by certified mail to the last known address of the party who is entitled to such notice. The effective date of termination for the purposes of this agreement will be the date on which it is delivered, or the date stated for termination in the notice, whichever is later. Following termination, neither the student nor the School will have any further rights or obligations under the enrollment agreement, except for the obligation to make a refund called for in Refund Policy section above, if applicable. Interruption of Course A student who has been dismissed or suspended may be subject to a personal interview with the School s Director and/or instructor(s) before being granted reentrance to any course. A student seeking re-entrance may also be required to re-submit an application for admittance and a reasonable monetary deposit in order to be re-admitted. The student s re-entrance for unsatisfactory performance and/or attendance is at the School s discretion. Graduation Requirements and Grading System Due to the concentrated course-work and the condensed class size, instructors assign student grades based on the following: 1. Written Exams. Students enrolled in the Professional Obedience/ Behavior Course and the Master Trainer Course must pass a series of written exams. The course syllabus will provide dates and times of these written exams; 2. A Series of Practical Training Skills Evaluations, Tests and Oral Presentations in areas of study. These evaluations, tests and presentations will take place throughout the Professional Obedience/Behavior Course and the Master Trainer Course; and 3. Overall participation and attendance by a student in supervised instructor workshops, classroom instruction, and trainer observations. Students are expected to attend all classes, including practical workshops and a required number of instructor observations, beginning on the first day of regular instruction as stated in the Course Schedule. Class and practical workshop participation is expected and is a requirement for graduation and certification. Students must show reasonable achievement and progress in supervised instructor workshops throughout their course. Students must also attend a required number of trainer observations held on Saturdays during their course. During student evaluations and/or counseling, students will be informed as to their progress. Students may also be given additional advice and instruction for self-improvement. Students may request a counseling session by an instructor at any time. 20

23 Students must pass all written tests and practical training skills tests in any area of study with a minimum of 70 percent. The following is a breakdown of the School s grading scale: Letter Grade Percent Scale A A A B B B C C C No Credit 69 or below National K-9 reserves the right to dismiss any student from the course who is not receiving passing grades in the required subject matter. Attendance Policy Students are expected to attend all classes, including practical workshops and a required number of instructor observations, beginning on the first day of regular instruction as stated in the Course Schedule. Class and practical workshop participation is expected and is a requirement for graduation and certification. Students having excused absences are permitted to make up graded work. Whenever possible, students should contact an instructor prior to the absence and arrange a mutually acceptable make-up procedure. Otherwise, students should account for the absence at the first opportunity. An absence is excused under the following conditions: enrolled in a course, the School has the discretion to interrupt or terminate a student s course. Observed Holidays National K-9 observes the following holidays: New Year s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day. Instruction will not take place on these holidays. Instruction will be made up by extended class hours, on a Saturday or an otherwise agreed upon time by the students and instructors. Contact Information If you have any further questions or require additional information, contact National K-9 by the following: Business hours Monday-Friday: 9:00 AM 1:00 PM Eastern Standard Time Saturday: 2:00 PM 6:00 PM Eastern Standard Time 9:00 AM 5:00 PM Eastern Standard Time Mailing Address: National K-9 School for Dog Trainers Admissions Office 221 Morrison Road Columbus, OH U.S.A. Telephone and Fax Local phone: Toll free: Fax: Internet: us anytime at info@nk9.com Visit our website at The School is assured that a student s absence from class was due to circumstances beyond the student s control. The student must provide verification of the special circumstance if the School requests it. Excused absences are usually given in the following circumstances: illness, funeral of any relative or close friend, military duty, court appearance, and personal or dog-related emergencies. The School deems the absence excusable. A student may be excused from class on holidays observed by their religious faith. Students who wish to be absent for a religious holiday are responsible for making arrangements in advance with the School to make up class work and/or exams. The School may expect a reasonable limit to the number of absences requested. 21 Make-up of graded work for students with unexcused absences is at the sole discretion of the School. If a student accrues a total of two unexcused absences while

24 FREQUENTLY ASKED QUESTIONS The following are answers to questions most commonly asked by prospective students trying to determine whether to pursue a career in dog training. We recognize the importance of your career decision and hope the following will assist you with your evaluation of National K-9 s programs and their potential benefits. If your questions are not answered here, please call us toll free at , locally at or us at info@nk9.com. We look forward to the opportunity to further assist you. BECOMING A DOG TRAINER: What exactly is a professional dog trainer? A professional dog trainer is an individual who: Understands the major personalities of the dog; Knows how to evaluate, read, and understand dog behavior; Applies appropriate humane techniques to reliably train various breeds or mixed breeds of dogs; Educates dog owners in proper dog handling and communication skills; Assists dog owners with behavior modification and solving a dog s and owner s bad habits. Is dog training a respected profession? To some, dog training is considered more of a hobby than a career. However, the growth of the overall dog population has created a demand for better-behaved dogs. This has led to an increased need for qualified professional dog trainers. The need for individuals who possess the knowledge and skills to humanely and successfully train a dog so that it becomes a more enjoyable pet are in high demand. Respect, however, is something that one must earn. At National K-9, students are taught a professional code of ethics and advised to conduct their business dealings with honesty and integrity. Can I make a good living at this profession? If you are sincere, eager to learn, and enjoy working with people as well as dogs, a good living can be made. Like most any profession, success is based on the individual. The National K-9 School for Dog Trainers will give you the education and the assistance required to successfully pursue a career in dog training. Graduates of our courses pursue a wide variety of interests within the fields of dog training, behavior, handling, and care. The success of the individual is dependent on their desire, skill, and motivation. While no school can guarantee a graduate success or a particular salary, we find that with dedication and hard work you can make an above-average income. Like any other profession, personal drive will establish your income level. Why is the demand for dog trainers growing? Recent statistics show a continuous worldwide growth in the dog population. America leads the list with an estimate of nearly 80 million pet dogs at present and continual evidence that the number will continue to increase. These are just a few reasons qualified dog trainers are in demand. Here are some of the other reasons: While everyone wants one of man s best friends, few owners have the time, patience or knowledge to train their own pet. When dog owners become frustrated with their dog s bad habits, they frequently call their veterinarians for advice. Veterinarians often don t know whom they can recommend nor have the time to adequately help each client. While group classes are helpful for some dogs and their owners, many dogs and owners do not receive the personal attention they deserve and require. In a group atmosphere, it can sometimes be difficult to fully address each individual dog owner s concerns or a dog s problems. Professional trainers should be qualified to determine if training is best suited to be done in a group or one-on-one basis. It is sometimes more beneficial to participate in group sessions later in a dog s training to assist the owner and dog with distraction and socialization training. While breed clubs serve a good purpose in promoting breeds and maintaining the breed standards, their training sessions are generalized and classes often have dogs at one time. While helpful for some dogs and owners, very little individual attention is possible. Dogs often remain untrained and the owners are left feeling frustrated. While there are some novice trainers who train a few dogs as a hobby, the average dog owner needs much more help than today s novice trainer can provide. Because a family s security is a concern in some parts of the United States and the world, many families choose large breeds of dogs for their protective instincts. These dogs need to be properly socialized and trained with the assistance of a professional to prevent them from becoming a liability. Improper breeding and lack of proper socialization and training cause many behavioral problems in dogs. Since there are no laws in America governing the genetics of breeding, individuals are free to breed anything they care to and due to this, many undesirable traits surface in the breeds. These undesirable traits may lead to behavior problems. These behaviors must be understood and then modified with the assistance of a professional dog trainer. Is a career in dog training for everyone? It takes more than just a love of dogs to become a dog trainer. The professional dog trainer must be able to communicate with the dog owner to teach proper owner handling and problem solving. To train dogs of all sizes and personalities, men and women must also be in good general health and physically capable to work with dogs of various sizes and temperaments. If you have questions regarding the physical requirements 22

25 of a professional dog trainer, please contact one of our instructors for more information. The National K-9 School for Dog Trainers prepares students to handle and educate dog owners through classroom instruction and proper customer relation skills. In short, if you enjoy dogs, feel you can communicate with the owners, and are in good general health, then a career in dog training could be for you. Are there jobs within the field of dog training available and how will I find them? Yes, there are jobs available for qualified and dedicated individuals. Although many of our graduates decide to go into business for themselves, National K-9 does provide a listing of jobs available to current students and graduates. These job listings come to us from businesses around the United States and the world. Interested students will receive counseling to help them in establishing their goals and pursuing their career interests. Graduates of our courses who are members of the National K-9 Dog Trainers Association ( will receive updates on new employment opportunities. ABOUT THE SCHOOL: Is National K-9 a recognized school? Yes, National K-9 has been educating dog trainers since 1981 and is approved by The Ohio State Board of Career Colleges and Schools (reg. # T). The Ohio State Board of Career Colleges and Schools monitors and regulates Ohio s private post-secondary career colleges and schools to ensure compliance with standards set by Ohio Revised Code Chapter As a career school, National K-9 must comply with all the rules and regulations established by the State of Ohio. The State of Ohio recognizes both the Professional Obedience/Behavior (3 weeks) and the Master Trainer (6 weeks) Courses, thereby granting National K-9 the authority to issue professional certificates to graduates. These professional certifications allow our graduates to use the title of Certified Professional Trainer (CPT). These certificates are accepted throughout the United States and around the world. The National K-9 School for Dog Trainers is also a member of Ohio-Michigan Association of Career Colleges and Schools. Can I learn enough in six weeks to become a professional dog trainer? The National K-9 School for Dog Trainers provides an educational foundation to successfully pursue a career in dog training. At National K-9, our program of instruction is extremely intensive. We also encourage students to spend additional hours studying, practicing and perfecting their techniques through independent study. All studies at National K-9 relate directly to professional dog training. Graduates of our school agree that they must work hard to cover all phases of training and are eager at the end of six weeks to go out and apply what they have learned. National K-9 students are taught that a dog trainer s education is ongoing. Graduates are encouraged to continue their education, whether it is through continued independent study of dogs, joining professional organizations, studying with other professional trainers, attending seminars/workshops/conferences and much more. National K-9 s course provides graduates with information on how to continue their professional development. What methods are taught at the school? National K-9 is a school that is dedicated to advancing the field and profession of dog training. We encourage each student to approach dog training as you would any other educational endeavor. If you start by having preconceived notions about dog training, there is a possibility that you will not be able to broaden your knowledge base. At National K-9 we do not encourage a single method or training tool. Our function is to educate individuals on the theory and proper use of as many training tools or methods as we possibly can. Training tools in and of themselves are not good or bad. It is how they are used that makes them effective in training or harmful to dogs. We have graduates that practice their trade using a multitude of different tools and methods. These graduates in turn have successful business practices and very satisfied clients. We try to instill in all our graduates the ability to evaluate each individual situation and then choose the appropriate or bestsuited approach for that dog and situation. Each dog is an individual and must be approached in that way. Professional dog trainers should make determinations of how to approach training or modify behavior based on the dog s personality, social development, past and present behavior, aptitude for learning, and the dog owner s goals for that dog. In most situations, there is often more than one possible approach or method to assisting the owner and training an individual dog. We believe that professional trainers should not try to make dogs fit into a singular method of training. National K-9 s ultimate priority is the education and care of interested students, dog owners, and their dogs. There are thousands of dog owners now enjoying their dogs due to our various methods of instruction. Students are also taught business ethics, practical business theory, customer relations and basic advertising skills in relation to professional training. Will I have the knowledge to solve dog s bad habits? One of the main reasons professional, knowledgeable dog trainers are in such demand today, is because the average dog owner does not have the ability to remedy behavior related issues and problems. This is usually the first time most dog owners seek professional help. At National K-9, your education would not be complete without this form of instruction. National K-9 courses 23

26 reveal the contributing causes that lead to behavior problems and discuss how to prevent behavior problems before they begin. Our courses will also explore the possible remedies and solutions to prevent and solve behavior problems once they have been established. In addition, students will learn about practical application of obedience training and theory to assist with behavior modification. Will I be taught customer relations? We at National K-9 feel it takes much more than the ability to train dogs to be a great success. Since 1975, we have been developing techniques to better educate and counsel dog owners. This is crucial in preventing misunderstandings and friction between dog owners and dog trainers. Teaching such techniques as customer evaluation and customer instruction is an integral part of our curriculum. Will I have the knowledge to start my own business? Yes. Because dog training is such a specialized field, the National K-9 School for Dog Trainers teaches much more than sound fundamentals of dog training and behavior. We offer a basic business program, which stresses the skills necessary for public relations and the basic structure of a successful dog training business. Graduates that choose not to work for another dog training company or do not have the capital to open their own training center begin by going into people s homes to work with the dog and the owner. National K-9 will teach you how to go about starting your own business. Some of our graduate students prefer this low overhead, inhome training to any other setup. Others prefer to continue further and establish their own training studio or center. APPLICATION PROCESS: What requirements must an applicant meet? To attend National K-9, an applicant must be in good physical health and be physically capable of the rigorous demands. National K-9 reserves the right to require a doctor s written permission prior to attendance or to decline an application for health reasons. National K-9 may require testing of an applicant s physical abilities. If you have questions regarding the physical requirements of National K-9 s courses, please contact one of our instructors. Applicants should also have a working knowledge of the English language (verbal and written). This includes the ability to speak clearly and confidently when working with people. Each student must also be capable of expressing the concepts covered throughout the course orally and in various written tests to receive certification. Individuals seeking enrollment are required a National K-9 School for Dog Trainers Application for Admittance completed in its entirety and $75.00 application fee (in United States dollars). Applicants must also provide proof of a high school diploma or equivalent (G.E.D.) to be accepted into a course. What experience must I have before starting school? No experience is necessary. Students must not only care for animals but have a genuine interest in improving the relationship between people and dogs. National K-9 has had students who have no previous experience owning or caring for a dog. National K-9 has also had students who have had only personal experience with their own pets. Other students have had previous professional experience with dogs (veterinarians, trainers, groomers, kennel owners, breeders, and more). National K-9 does not provide advanced standing for students that have previous related experience, credit, or have attended another course or school. Are there any age requirements for the course? At National K-9, a student must be at least 18 years of age and have a high school diploma or the equivalent. We are proud to point out that our graduates range in age from 18 to 69 years old. You are never too old to learn, but good health is necessary. If you have additional questions regarding the physical requirements of the course, please feel free to contact one of our instructors. Does National K-9 accept International students? Yes, National K-9 has had students from over 40 foreign countries. All students must be able to adequately comprehend and apply the English language. This includes the ability to speak clearly and confidently when working with people. Each student must also be capable of expressing the concepts covered throughout the course in various essay exams to receive certification. International students may be subject to a phone interview to confirm their English comprehension level. National K-9 cannot assist in obtaining a Visa to enter the United States. National K-9 is not a Student and Exchange Visitor Program (SEVP)-certified school and cannot issue a Form I-20 for initial attendance. Only a SEVP-certified school can issue a Form I-20 to obtain a Student Visa. International students who have attended National K-9 in the past have received a Visitor s Visa. This is because our courses are less than 90 days (three or six weeks). If an International Student is unable to bring their own dog for the course, National K-9 will provide a dog at no additional charge. The student must inform National K-9 at least 45 days prior to the course start date. The dog provided will be used for all workshops and testing. The training and the care of the dog would be the student s responsibility for the entire three or six weeks at National K-9. Students who are provided with a dog by National K-9 are required to live in the school s residence hall to ensure that they can care for the dog. If you are an international student, do not hesitate to contact us if you have additional questions by at info@nk9.com or

27 Can I visit National K-9 before making my decision to attend? Yes, we invite all prospective students to visit National K-9 for a tour and to have an opportunity to meet with one of our instructors. This is an excellent opportunity to see National K-9 for yourself and to have any of your questions answered. If you would like to set up a time to meet with an instructor and take a school tour, contact our school administrator at or toll free: to set up a tour by appointment. COURSE PAYMENT AND FINANCIAL AID: Does National K-9 have any financial aid programs? No, students must provide their own funding. Full tuition payment is due on or before the first day of the course. Although the National K-9 School for Dog Trainers does not provide financial aid, we will gladly accept most any financial aid a prospective student can obtain if the full tuition payment is received on or before the first day of the course. Check online or with your local library; they usually have information on financial aid such as grants or scholarships. You will need to contact financial aid agencies and sources to determine their requirements and restrictions. Please note that the National K-9 School for Dog Trainers chooses not to participate in the Federal Title IV Program. National K-9 also does not offer scholarships, payment plans, internships, exchange services, or give discounts to prospective students. The Ohio State Board of Career Colleges and Schools regulates our school and the state requires that we have the same policy for each student that wishes to attend National K-9. Full tuition payment is due on or before the first day of the course. When and how do I pay my tuition? The school s policy is that tuition must be paid in full by the day the student arrives at the school. We will accept any funding as long as full tuition is received on or before the first day of the scheduled course. We have had students obtain funding from many different sources. Most students pay for courses through their personal funds. This can be done by personal check (received 14 days before the start of class), bank check (required if less than 14 days from class start date), or credit card (Visa MasterCard, Discover). Credit card transactions must be done in person and cannot be accepted online or by phone. Contact our business office at or if you have additional questions. Is National K-9 a Title IV school? National K-9 is not a Title IV school and therefore does not have a Federal School (FAFSA) code. National K-9 does not participate in this program due to the short length of our courses and the delays in payment by Title IV programs. The school s policy is that tuition must be paid in full by the day the student arrives at the school to start the course. We will accept any funding as long as the full tuition is received on or before the first day of the scheduled course. COURSE RELATED: Do you offer a correspondence course? No. If you are serious about dog training as a career, we recommend hands-on instruction from experienced trainers who are qualified as instructors. No internet/correspondence course, video, or book can replace the immediate feedback an experienced instructor/trainer can provide. Do you offer night or weekend classes? No. Our curriculum is extremely concentrated, and we can provide full time instruction only (Monday through Saturday for three or six weeks). When does instruction take place? Students will participate in classroom instruction, practical workshops and observations; Monday through Saturday throughout their course. National K-9 s classroom instruction and practical workshops take place Monday through Friday from approximately 9:00 AM to 5:00 PM for three or six full weeks. Students will have a daily lunch break and several short breaks daily. Students are required to attend observations of our client lessons, new client evaluations, training follow-up lessons, and our puppy preschool program on Saturdays between the hours of 9:00 AM to 5:00 PM. Sunday is an off day with no required instruction. Students must continue independent study in the evenings and on Sundays to keep pace with the course content. How many students are enrolled in each class? We take no more than 12 students so we can maintain quality instruction. The average student to instructor ratio is 1 instructor for every 4 or 5 students (depending on the overall class size). What is the age of students who attend National K-9? National K-9 graduates range in age from 18 to 69. How does the grading system work? Students are evaluated individually and informed of their progress by our instructors. Student strengths and weaknesses are discussed and the student receives suggestions for improvement of skills. Written tests are given during the third and sixth weeks on subject matter covered in the classroom and workshops. Students are provided with pre-test reviews with our instructors prior to all test dates. Students will also be evaluated during practical workshops and a series of practical (hands-on) tests. To graduate, a student must pass these written tests and a series of hands-on handling tests in each area of study to receive certification. 25

28 Is student counseling available? National K-9 realizes that some students may need additional help due to a variety of reasons. These students may request additional counseling while in attendance. Our low pupil-teacher ratio allows close monitoring of student progress. Because of this, National K-9 enjoys a near-perfect graduation record. Once a student graduates, he or she may call or our instructors to have questions answered or for additional advice. Can I take the 3-week Professional Obedience/Behavior Course and complete the final 3 weeks to receive the Master Course Certification at a later date? Yes. Students can split up the Master Trainer Course into two separate 3-week courses if needed due to scheduling or financial reasons. For example, a student may take the 3-week Professional Obedience/Behavior Course and later take the additional or final 3 weeks to complete the Master Trainer Course (for a total of 6 weeks). Contact our school administrator for more information regarding requirements and costs. BRINGING A DOG: Can I bring a dog with me? Yes, each student is required to bring a dog with them to participate in workshops and testing throughout the course. The following are our recommendations to prospective students that allow them to get the most out of their experience at National K-9. We recommend a medium- to large-sized dog. Smaller dogs and puppies are usually candidates for the 3-week Professional Obedience Course but may not be mature and/or large enough for the advanced training included in the 6-week Master Trainer Course. Giant breeds are not recommended due to the physical demands of some segments of the courses. We have had a wide range of dog breeds and mixed breeds participate in our courses. The breed you choose would be a matter of personal preference. The size, type of coat, characteristics, and activity preferences for a dog varies from person to person. We recommend a dog between the ages of 8 months to 3 years for the 6-week Master Trainer Course. Dogs 4 months to 8 months can be candidates for the 3-week Professional Obedience Course but may not be mature and/or large enough for the advanced training included in the 6-week Master Trainer Course. Dogs under 4 months of age are not permitted in either course. Dogs over 3 years up to 5 years may be candidates for the 3-week Professional Obedience Course. If you are considering a dog less than 8 months or over 3 years of age, please contact an instructor at to discuss in more detail. The dog you bring should not have previous professional/formal training. Ideally, the dog should have very little or no training at all. Dogs that know a few basic commands and have some basic manners may still be eligible. Dogs with formal or extensive training will prevent the school s instructors from assessing student s progression in practical workshops and during practical testing. Dogs should be social with people and other dogs but not have any major behavior problems. Dogs with excessive aggression, fear or shyness are not usually good candidates for students to work with due to the length and intensity of our courses. Training dogs with excessive aggression, fear and shyness will be covered during our courses. If you have questions regarding the dog s behavior, please contact an instructor. All dogs should be in good physical health, have no physical limitations, and be current on all vaccinations. If you plan to bring a non-spayed female, she cannot come in heat/ season while in attendance. Please note that changes in environment may alter the timing of a female s heat cycle. Females in heat/season are not in an appropriate mental or physical state to participate in the intensive training involved in our courses. Females that do come into heat/season while in attendance will need to be removed from the course and facility immediately. Dogs must also be free of internal and external parasites. All students dogs are provided with grooming facilities and an individual kennel and food bin. Students at National K-9 have access to their dogs as needed for workshops, independent study, and exercise. If you have any questions about whether your dog would be a good candidate, please contact National K-9 for guidance. What if I do not have a dog that meets the requirements of the course? Do I need to go out and get one? If you are unable to bring your own dog, we suggest that you consider asking a friend, relative, or acquaintance about the possibility of using their dog during the course. We recommend a medium to large sized dog that has not had formal training. If you are unable to find a dog for the course, National K-9 will provide one for you at no additional charge. Dogs that we provide have been evaluated by our trainers and are often dogs in need of training from local families in the Columbus area. This dog will be used for all your hands-on workshops and testing. The training and the care of the dog that we provide will be your responsibility for the entire three or six weeks you are at National K-9. Students who are provided with a dog are required to live in National K-9 s onsite Residence Hall for the entire three or six weeks. This ensures that the student is available to properly care for the dog. National K-9 will not provide a dog to a student who commutes daily. For National K-9 to provide a dog you must notify National K-9 at least 45 days in advance of your scheduled course start date. Students must have also paid their housing payment in full. If you have additional questions, please do not hesitate to contact one of our instructors. If you are unable to bring your own dog, we suggest that you consider asking a friend, relative, or acquaintance about the possibility of using their dog during the course. If you have additional questions, please do not hesitate to contact one of our instructors at or info@nk9.com. 26

29 Can I bring more than one dog with me to take the course? No, each student is permitted to bring one dog with them during their course. National K-9 students only have time to train and care for this one dog due to the intensity of the courses. While in attendance, students will be exposed to various dogs and personality types. Students will also be given an opportunity to observe and train with other dogs during their course. Where will my dog stay while at National K-9? All students dogs, when not being trained, are kept in a student kennel. This kennel is located within the same building as the school and student residence hall. The kennel area is equipped with seasonal heating and air conditioning. Within the student kennel facility, each dog is provided with his or her own individual kennel space. The student kennel offers a food bin and cubby for storage of items for each dog. There are also grooming facilities to accommodate student dogs. Students are responsible for caring for their dogs and maintaining the kennel throughout the course. Student dogs are not permitted in the school s residence hall. Students will have the necessary access to their dogs for workshops, training, and exercise. Our courses will discuss the importance of the kennel environment for a dog in training throughout the course. LOCATION: Do you have any other locations? No. National K-9 is a one-of-a-kind school, located in Columbus, Ohio. We have had students attend from all 50 states and more than 45 different foreign countries. How far is National K-9 from the airport? For those students who need to fly to Columbus, the trip from the John Glenn Columbus International - CMH (formerly Port Columbus International Airport) to National K-9 is approximately 10 minutes. National K-9 will provide pick-up and drop-off service for you and your dog on orientation day or the course end date (if needed). Contact our business office for more details. HOUSING AND COMMUTING: Does my tuition include meals and housing in National K-9 s on site residency hall? No. Tuition does not include the cost of housing or meals. Students may choose to live on-site in student housing, commute from somewhere in the Columbus area, or opt to stay off site in a local hotel. You can contact our school administrator for a listing of area hotels that are dog friendly. National K-9 does not provide meals or have a cafeteria. National K-9 does have a full kitchen facility for residence and commuting students to utilize. Students are responsible for the purchase of their own feed, preparation of their own meals and clean-up throughout their course. See the course scheduling information for more information on tuition and applicable housing fees. In addition to the housing fee, students staying the residence hall are required to submit a $10.00 key deposit. All students should also be prepared to bring at least $50.00 for additional training equipment. If I live locally or obtain my own housing, can I commute to and from National K-9? Yes, if you live in the Columbus metropolitan area you can commute to and from National K-9 daily. We recommend that commuting students keep their commute to under a half hour to allow them to get the most out of their experience. If you are not from the area and prefer not to stay in the residence hall, you may stay in a local hotel or obtain alternative housing. Contact our school administrator for a listing of area hotels that are dog friendly. Commuting students will bring their dog with them to class each day. Commuting students will also be responsible for continuing independent training with their dog each evening. Commuting students dogs are not required or permitted to stay in the student kennel facility overnight. Contact one of our instructors if you have additional questions regarding commuting to school with your dog. Do students have access to the Internet? Students who bring a Wi-Fi-enabled device will have access to a high-speed wireless internet service in the classroom and residence hall. Computers are not required for the course. National K-9 does not provide a computer or printer for usage by students. Laptop computer, cellular telephone, tablet, or personal electronic device usage is prohibited during classroom instruction, practical workshops, and trainer observations. If you have any further questions: Local Phone: or Toll Free Phone: Contact hours: Monday-Friday from 9:00 AM to 1:00 PM E.S.T. and 2:00 PM to 6:00 PM E.S.T. Saturday 9:00 AM to 5:00 PM E.S.T. us anytime at: info@nk9.com

30 2018 Schedule of Classes and Tuition Information 6-Week Master Trainer Course (275 Unit Hours) Tuition $9, Beginning September 10th November 5th Ending October 19th December 14th Housing $1, November 2018 Course will have extended daily class hours due to no class on Thanksgiving Day. 3-Week Obedience / Behavior Course (132 Unit Hours) Tuition $5, Beginning September 10th November 5th Ending September 28th November 23rd Housing $ November 2018 Course will have extended daily class hours due to no class on Thanksgiving Day. For All Courses Individuals seeking enrollment are required to hand deliver or mail the National K-9 School for Dog Trainers Application for Admittance completed by the applicant in its entirety. An Application Fee of $75.00 (in United States dollars) and proof of a High School diploma or equivalent (G.E.D.) are required with your application. Upon acceptance, the housing fee is due immediately to secure your room in the residence hall (if desired). A Mandatory Orientation will be held the Sunday afternoon prior to each class start day. The full tuition is due on or before Orientation Day. If paying by personal check, tuition must be received at least fourteen (14) days prior to the beginning of the course. Tuition may be paid on Orientation Day by Cash, Cashier s Check, United States Money Order, Discover, MasterCard or Visa. Please note that National K-9 School for Dog Trainers does not provide financial aid, payment plans, offer scholarships, or provide discounts. As a student of National K-9, you are required to have dog to go through the course with you. Please consult the school s Administrative Policies and Frequently Asked Questions for additional information regarding our courses and bringing a dog. If you have any questions, please contact us at , toll-free , or info@nk9.com. 28

31 2019 Schedule of Classes and Tuition Information 6-Week Master Trainer Course (275 Unit Hours) Tuition $9, Beginning February 4th April 8th June 10th September 9th November 4th Ending March 15th May 17th July 19th October 18th December 13th Housing $1, July 2019 Course will have extended daily class hours due to no class on the 4th of July. November 2019 Course will have extended daily class hours due to no class on Thanksgiving Day. 3-Week Obedience / Behavior Course (132 Unit Hours) Tuition $5, Beginning February 4th April 8th June 10th September 9th November 4th Ending February 22nd April 26th June 28th September 27th November 22nd Housing $ For All Courses Individuals seeking enrollment are required to hand deliver or mail the National K-9 School for Dog Trainers Application for Admittance completed by the applicant in its entirety. An Application Fee of $75.00 (in United States dollars) and proof of a High School diploma or equivalent (G.E.D.) are required with your application. Upon acceptance, the housing fee is due immediately to secure your room in the residence hall (if desired). A Mandatory Orientation will be held the Sunday afternoon prior to each class start day. The full tuition is due on or before Orientation Day. If paying by personal check, tuition must be received at least fourteen (14) days prior to the beginning of the course. Tuition may be paid on Orientation Day by Cash, Cashier s Check, United States Money Order, Discover, MasterCard or Visa. Please note that National K-9 School for Dog Trainers does not provide financial aid, payment plans, offer scholarships, or provide discounts. As a student of National K-9, you are required to have dog to go through the course with you. Please consult the school s Administrative Policies and Frequently Asked Questions for additional information regarding our courses and bringing a dog. If you have any questions, please contact us at , toll-free , or info@nk9.com. 29

32 NATIONAL K-9 SCHOOL FOR DOG TRAINERS APPLICATION FOR ADMITTANCE The following application must be completed in its entirety by the applicant requesting admission. Please print: PERSONAL INFORMATION Full Name Preferred Name Address City State Zip Country Address Phone Alternate Phone Gender: Male Female Age (on course start date) Date of Birth Country of Citizenship Have you ever been convicted of a felony? Yes No If yes, describe: Have you ever used any other name(s) other than those listed above? If yes, please list: EDUCATION High School Graduate G.E.D. Name of High School Date Graduated City State Verify that you can speak, read, and comprehend the English Language: Yes No Please list further Education below (Colleges, Universities, Technical, Trade, Community): School City/State Graduate Years Attended (ex: ) yes / no yes / no yes / no GENERAL PHYSICAL INFORMATION Please check all that apply and explain in detailed description below: Hearing impairment Chronic health condition Injury or disability Pregnancy Other Vision impairment Mobility limitation(s) Prescription medication(s) Tobacco usage COURSE INFORMATION Please indicate course type and date: MASTER TRAINER COURSE (Length of course 6 weeks -275 hours) PROFESSIONAL OBEDIENCE/BEHAVIORAL COURSE (Length of course 3 weeks -132 hours) Date of Course (see Schedule for available dates) to Will you be requesting housing in the student Residence Hall during your course? Yes No Please note that your housing fee is due immediately upon acceptance to secure your room in the residence hall. Page 1 of 5

33 EMPLOYMENT HISTORY Please list describe your current employment position. Occupation/Position Type of position: Full-Time Part-Time Seasonal Employer Date Started Date Left Briefly describe your duties and responsibilities: DOG EXPERIENCE Do you currently own a dog(s)? Yes No If yes, describe breed (mix) and age: Do you have a fear of dogs? No Fear Fear Some Dogs Fear Some Breeds Comments below: Please list any present or previous personal or professional experience working with animals. Please include schools, certifications, seminars, workshops, professional organizations, and any other related experience. Please describe and list applicable dates: What forms of dog training do you have experience with (check all that apply)? Food/treat training Leash and slip/training collar Prong/Pinch collar Clicker training Head Collar (Gentle Leader, Halti) Remote/Electric training collar Electronic pet containment systems Bark collars None of the above Other(s), describe: Page 2 of 5

34 What dog training approach(es), method(s), or tool(s) are you most comfortable with and why: What areas of the course and dog training interest you and why: Please describe what personal qualities and traits you possess that would contribute to your dog training and career interests: Page 3 of 5

35 What are your career and/or dog training plans after completing your National K-9 course: Please include any additional comments or suggestions that may allow the staff to assist with your instruction: How did you hear about the National K-9 School for Dog Trainers? Have you previously applied for admission to the National K-9 School for Dog Trainers? Yes No If yes, describe below: This application must be completed in its entirety by the applicant requesting admission. Completed applications must be mailed or hand delivered to the National K-9 School for Dog Trainers, Attn: Admissions, 221 Morrison Road, Columbus, OH U.S.A.. Applications must include a copy of your High School diploma, transcripts, or equivalent (G.E.D.). An application fee of $75.00 (in United States dollars and drawn on a United States bank) must also be included. Please make checks or money orders payable to National K-9 School for Dog Trainers. If the course that you have selected is full or the application is rejected by National K-9, the application fee will be returned. The full tuition fee is due by the beginning date of the course. National K-9 may require more detail regarding an applicant s physical information prior to attendance. An applicant may also be required to provide National K-9 with a doctor s written release/permission prior to attendance. National K-9 reserves the right to decline an application for health reasons. I hereby certify that all the information contained in this application for admittance is true, accurate, and complete. I authorize the National K-9 School for Dog Trainers to verify the information I have provided. I agree to notify school officials of any changes to the information provided. I understand the submission of false or incomplete information is grounds for rejection of my application, withdrawal of any offer of acceptance, or cancellation of enrollment. By signing below, I acknowledge that I have received and read the National K-9 School for Dog Trainers' Course Catalog and Administrative Policies. I also acknowledge that I have read and understand National K-9 s Payment Policy, Tuition Refund Policy, Refund Policy for School Courses, and Complaint Procedures. The undersigned hereby requests admission to the National K-9 School for Dog Trainers. Signature Date ADMINISTRATIVE USE ONLY Application Received Application Accepted Application Fee Paid by Acceptance Sent Housing Deposit Received Tuition Balance Received NK9-App Page 4 of 5

36 Please remove this page and keep for your records PAYMENT POLICY The total cost of tuition for the student s course or program must be paid in full prior to beginning class. TUITION REFUND POLICY The School s Enrollment Agreement may be canceled within five calendar days after the date of signing, provided that the school is notified of the cancellation in writing. If such cancellation is made, the school will promptly refund in full all tuition and fees paid pursuant to the enrollment agreement. The refund shall be made no later than thirty days after cancellation. This provision shall not apply if the student has already started academic classes. (Ohio Administrative Rule # ) REFUND POLICY FOR SCHOOL COURSES The School utilizes the refund policy as found in the Ohio Administrative Rule # (1) A student who withdraws before the first class and after the 5-day cancellation period shall be obligated for the application fee. (2) A student who starts class and withdraws before the academic term is 15% completed will be obligated for 25% of the tuition and refundable fees plus the application fee. (3) A student who starts class and withdraws after the academic term is 15% complete but before the academic term is 25% completed will be obligated for 50% of the tuition and refundable fees plus the application fee. (4) A student who starts class and withdraws after the academic term is 25% complete but before the academic term is 40% completed will be obligated for 75% of the tuition and refundable fees plus the application fee. (5) A student who starts class and withdraws after the academic term is 40% completed will not be entitled to a refund of the tuition and fees. It is the School s desire that the student be able to complete the course for which the student has enrolled. Therefore, in case of the student s prolonged illness or accident, a death in the family, or other similar circumstances which make it impractical for the student to complete the course as scheduled, the School will make every effort to reschedule the student s attendance. If rescheduling of the student s attendance is not possible, a settlement, which is reasonable and fair to both the student and School, will be made. All applicable refunds will be made within 30 days. COMPLAINT PROCEDURES The National K-9 School for Dog Trainers is approved by the Ohio State Board of Career Colleges and Schools (Reg. # T) and as such, must comply with all the rules and regulations established by the State of Ohio. Student complaints will be handled in one of the following manners: Informal: Most student problems or complaints can be expediently resolved through an informal process. Students are encouraged to go directly to the School Director, instructor(s), or school employee that is overseeing the area of concern and state their concerns or complaints. If after the student s meeting, the student still feels his/her complaint or concern has not been handled to their satisfaction, the student must file a formal complaint. Formal: If a student goes through an informal procedure and does not think his/her concern has been reasonably resolved, he/she may begin the formal complaint procedure. The student must submit a written complaint to the School Director and receive acknowledgement, in writing, of receipt of the complaint. All complaints will be investigated and the School Director upon completion of the investigation the School Director will give a written response to the student. If a complaint is not resolved, the student should notify the Executive Director of the Ohio State Board of Career Colleges and Schools, 30 East Broad Street, Suite 2481, Columbus, OH , Phone: or toll free PRIVACY POLICY National K-9, Inc. respects the privacy of your personal information and does not, under any circumstances, share, rent or sell personal information. Personal information that you submit to National K-9 will be used only for the purpose(s) for which it was intended. All information collected is intended for internal use only. The National K-9 School for Dog Trainers is approved by the Ohio State Board of Career Colleges and Schools (Reg. # T) NK9-App NATIONAL K-9 SCHOOL FOR DOG TRAINERS 221 Morrison Road Columbus, OH U.S.A. Phone: Toll Free: Fax: info@nk9.com Page 5 of 5