2015 ASPCA. All Rights Reserved.

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Leslie Tate
6 years ago
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2 Raise Your Hand 1) Animal Control Officer 2) Shelter Staff 3) Volunteer 4) Rescue Organization 5) Vet Partner 2

3 Examples of Retention Program Models Miguel A. Torres, Safety Net Manager Downey Animal Care Center Baldwin Park Animal Care Center

4 Why are we doing this? Why is it important? 4

5 ASPCA Safety Net Team Keeping people and pets together! 5

6 We Prepped Before Enacting Our Program Where we are located Understanding our population What we are doing 6

7 Our Locations Downey Animal Care Center Baldwin Park Animal Care Center 7

8 Our Service Area Population 68% is Hispanic/Latino Average Monthly Income: $ % of clients receive public assistance 8

9 Additional Demographics Education High School diploma or more 28% Less than high school 18% Missing data 54% Employment Employed at least some of the time 42% Student/retired/unemployed 42% 9

10 Housing: Owners and Renters 30% Owners 50% Renters 10

11 What are reasons why people surrender?

12 What we are doing

13 Safety Net Program 13

The Evolution of the Safety Net Program Intended to be a Surrender Intervention program Quickly found there was a greater need not being met in the community By adjusting our approach, to be more

14 The Evolution of the Safety Net Program Intended to be a Surrender Intervention program Quickly found there was a greater need not being met in the community By adjusting our approach, to be more retention focused, we were able to continue our efforts of keeping people and pets together. By providing assistance we are able to ensure the pet stays at home, with their loved ones, rather than surrendered to the shelter because of lack of access to resources. 14

15 What makes it hard for people to care for their pet?

16 Spay/Neuter Mobile Clinics Our Services Services include: Spay/Neuter Microchip Vaccines Flea Medication Nail Clipping 4 days a week at each shelter 16

17 Our Services PPC- Primary Pet Care Mobile Clinics Services include: Exam Vaccines Microchip URI/Kennel cough treatment Ear Infections Skin conditions Humane Euthanasia 2 days a week near the shelter 17

18 Supply Support 18

19 Fence Repair/ Kennel Assistance/Dog Houses OTC s: Order-to-Comply 19

20 Licensing Compliance: Spay/Neuter Microchip Current Rabies Vaccine Pet License 20

21 Return-to-Owner Fees 21

22 Do you currently have a Return-to-Owner program? How affordable are the fees for people in your community?

23 Services Requested 23

24 Moving Our Work Forward: Establishing Relationships with Care Center Staff! Collaborating benefits animals, the community, and the shelter 24

25 Officer Collaboration Officer Recognition Program Shelter Staff Referral to ASPCA County Call Center 25

26 Referrals: Where we are today Number of ACO Referrals in: Total , YTD (May)

27 Do you have an officer recognition program? 27

28 Partnering with Local Veterinarians! 28

29 Collaborating with Animal Welfare Groups! 29

30 Partnerships Create Sustainability ASPCA Animal Control/ Shelter Staff Local Vets/ Animal Welfare Groups Community Members We are all agents of social change! 30

31 Partnering Up and Empowering the Community 31

32 What services do you think would be most helpful for your community? S/N Fencing Pet Deposits Licensing/ Redemption Fees Medical Care Humane Euthanasia Referrals Transportation Pet Supplies Counseling Rescue Placement 32

33 Key Takeaways There is a need Partnerships are important It all starts with YOU! 33

34 Questions? Thank you! 34

2015 ASPCA. All Rights Reserved.

2015 ASPCA. All Rights Reserved. The Lifesaving Importance of Affordable and Accessible Veterinary Care Matt Bershadker President and CEO, ASPCA 2 The Lifesaving Importance of Affordable and Accessible Veterinary Care 1. Challenges Facing