Town Hall Meeting Welcome/Introductions Survey Process Results Survey Comments Questions/Open Dialog Next Steps
Welcome Susan Novell, President, Somersett Board of Directors Introduction of Survey Committee Ground Rules oprovide the results of the survey oanswer questions and listen to comments omaximum 3 minute limit per household oinput from the Town Hall Meetings will be considered by Board of Directors
Survey Process o Questions provided by SOA Committees o Review of questions o Refine format o Launch: February 3, 2016 o Return deadline: February 22, 2016 o Review returns; dedupe, complete/correct addresses o Analysis of data o Town Hall Meetings to present results to community
Sent to 2730 households Initial survey response of 854 After review and deduping 750usable responses 27.5% response rate
Drawing Prize Winners! Grand Prize: $500 gift card winner Steven Spear (Fairway Chase Trail) 2 nd Prize: $100 gift card winner Bernard Puetz (Back Nine Trail) 3 rd Prize: $100 gift card winner Anthony Burke (Stonebury Ct.)
WHERE DO YOU LIVE? Somersett General 44% Sierra Canyon 46% The Vue 5% The Village 5%
West Park and East Park
350 I am/my household is interested in having the following amenities in Somersett West Park 300 250 200 150 100 50 0 Children's Play Area Community Garden Dog Park Strongly Agree Agree Neutral Disagree Strongly Disagree
Agree vs. Disagree 500 450 400 350 300 250 200 150 100 50 0 Children's Play Area Community Garden Dog Park Agree 345 320 449 Disagree 128 148 108 Agree Disagree
200 Children s Play Area Sierra Canyon vs. Somersett General 180 160 140 120 100 80 60 40 20 0 Sierra Canyon Somersett General Strongly Agree Agree Neutral Disagree Strongly Disagree
140 Community Garden Sierra Canyon vs. Somersett General 120 100 80 60 40 20 0 Sierra Canyon Somersett General Strongly Agree Agree Neutral Disagree Strongly Disagree
180 Dog Park Sierra Canyon vs. Somersett General 160 140 120 100 80 60 40 20 0 Sierra Canyon Somersett General Strongly Agree Agree Neutral Disagree Strongly Disagree
Overall Scores Strongly Agree = 5/Agree = 2.5/Neutral = 0/Disagree = -2.5/Strongly Disagree = -5 Dog Park Community Garden Children's Play Area 0 200 400 600 800 1000 1200 1400 1600
Amenities by Weighting Children's Play Area 29% Dog Park 49% Community Garden 22%
250 1st, 2nd & 3rd Choice Amenities for Children s Play Area 200 194 197 189 177 150 128 112 100 86 84 98 50 0 Play Structure Basketball Court Flat Grass Area 1st Choice 2nd Choice 3rd Choice
1st Choice Amenity for Children's Play Area Flat Grass Field 40% Play Structure 42% Basketball Court 18%
What amenities would you use at Somersett West Park
400 What amenities would you use at Somersett West Park 350 341 300 250 244 247 200 182 150 100 50 0 Children's Play Area Community Garden Dog Park None/NA
What amenities would you use at Somersett West Park None/NA 18% Children's Play Area 24% Dog Park 34% Community Garden 24%
180 160 What amenities would youuse at SomersettWest Park - SIERRA CANYON ONLY 158 140 120 113 100 100 80 60 54 40 20 0 Children's Play Area Community Garden Dog Park None/NA
200 180 What amenities would youuse at SomersettWest Park - NON-SIERRA CANYON ONLY 190 183 160 140 134 120 100 80 82 60 40 20 0 Children's Play Area Community Garden Dog Park None/NA
Do you use Somersett East Park 249, 34% Yes No 474, 66%
Do you use SomersettEast Park Sierra Canyon ONLY 49, 15% Yes No 284, 85%
Do you use SomersettEast Park Non-Sierra Canyon ONLY 190, 49% 200, 51% Yes No
300 278 Use of Somersett East Park 250 219 249 241 210 228 232 200 185 150 100 50 0 Basketball Court Covered Picnic Area Grassy Area Play Structure/Swings Use Never Use
300 Frequency of Use of Amenities in East Park 250 200 150 100 50 0 Basketball Court Covered Picnic Area Grassy Area Play Structure/Swings Daily Weekly Monthly Seasonally Less Often Never
FREQUENCY OF USE OF EAST PARK Daily 0% Weekly 6% Monthly 7% Seasonally 22% Never 55% Less Often 10%
40.0% Interest in Exploring Shared Amenities 35.0% 35.5% 31.2% 30.0% 25.0% 20.0% 18.5% 15.0% 10.0% 5.0% 7.0% 7.8% 0.0% Strongly Agree Agree Neutral Disagree Strongly Disagree
Agree vs. Disagree - Exploring Shared Amenities 18% Agree Disagree 82%
120 Interest in Exploring Shared Amenities- Sierra Canyon ONLY 111 100 91 80 64 60 40 29 36 20 0 Strongly Agree Agree Neutral Disagree Strongly Disagree
Willing to pay more for additional aquatic and fitness at TCTC 160 150 140 120 108 100 80 60 40 41 63 47 20 17 0 Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
Willing to pay more for additional aquatic and fitness at TCTC 250 200 197 150 149 100 50 0 Agree Disagree
How much are you willing to pay more for additional aquatic and fitness at TCTC 250 200 207 150 100 84 78 50 30 19 22 0 $1 - $7 $8 - $14 $15 - $21 $22+ Not Willing to Pay More N/A
Interested in increasing security patrol/presence 250 219 213 200 196 150 100 50 54 27 0 Strongly Agree Agree Neutral Disagree Strongly Disagree
Increased Patrol 16% Agree Dissagree 84%
Interested in increasing security patrol/presence Sierra Canyon Only 140 120 120 100 98 80 75 60 40 20 20 9 0 Strongly Agree Agree Neutral Disagree Strongly Disagree
How much are you willing to pay more for increased security patrol/presence 400 366 350 300 250 225 200 150 100 84 50 0 15 17 $1 - $5 $6 - $10 $11 - $14 $15+ Not Willing to Pay More
Interested in an increase in security patrol/presence during the daytime 298, 43% 396, 57% Yes No
Questions 18 & 19 asked how each homeowner would prefer to be contacted if we implemented a Somersett Emergency Communications System. Choices included Phone, Text, Email & Twitter. Text was most preferred.
350 SOA 2016 Survey Results Interested in Inbound Notification System 300 301 250 200 150 167 184 100 50 25 38 0 Strongly Agree Agree Neutral Disagree Strongly Disagree
Inbound Notification System 63, 12% Agree Disagree 468, 88%
500 Satisfaction with Somersett Communications 450 436 400 350 323 354 300 286 250 200 181 150 100 50 52 35 35 37 32 0 Beta Website Sec/Pres Letter Lauren Letter Email Blasts Somersett Living Satisfied Dissatisfied
Satisfied vs. Dissatisfied with Somersett Communications 191, 11% Satisfied Dissatisfied 1580, 89%
500 Preferred Time for SOA BOD Meetings 450 446 400 350 300 250 200 150 130 100 50 53 0 9:00 AM 1:00 PM Evening
Have you utilized the onsite association office at The Club at Town Center? 57% 43% Yes No
Have you utilized the onsite association office at The Club at Town Center? (Sierra Canyon Only) 24% Yes No 76%
200 How did you utilize the association staff at TCTC 180 160 140 120 100 80 60 40 20 0 Account Payments/Statements Compliance/Community Standards Committee Architectural/Landscape Submittals General Association Questions Document Requests
300 Satisfaction with the onsite staff at TCTC 250 246 232 200 161 179 203 150 124 100 50 0 15 Friendliness & Courtesy 2 4 24 Knowledge & Helpfulness Extremely Satisfied Satisfied Neutral Dissatisfied Extremely Dissatisfied
Friendliness & Courtesy Dissatisfied 4% Satisfied 96%
Knowledge & Helpfulness Dissatisfied 7% Satisfied 93%
Key Topics from Verbatim Comments Traffic/Speeding Town Center Businesses Safety Compliance of Rules Sierra Canyon vs. Somersett Master Community Amenities Compliance Compliments Landscaping, Water Conservation & Snow Removal Misconceptions Miscellaneous Issues
Questions & Discussion
Next Steps
THANK YOU!