Citizen s/client s Charter for Animal Science Division (2014-2015) Indian Council of Agricultural Research (ICAR) Krishi Bhawan, Dr. Rajendra Prasad Road New Delhi - 110001 Website: www.icar.org.in Date of Issue : July, 2014 Next Review : June, 2015
Vision and Mission Vision Development of technologies to support production enhancement, profitability, competitiveness and sustainability of livestock and poultry sector for food and nutritional security Mission Facilitate need based research in on-going and emerging areas of livestock and poultry sector to denote productivity increase, reduce gap between potential and actual yield and to prepare the country for the challenges of globalization
Main Services/Transactions S. No. Service(s)/Transact ion(s) 1. Diagnosis of FMD virus in biological materials 2. Estimation of minerals, Aflatoxins (B1 and B2) in feed and feed materials (Calcium, Phosphorus, Magnesium, Zinc, Copper, Iron, Chromium, Sulphur, Cobalt, Manganese, Potassium, Boron,Selenium, Nickel, Sodium, Molybdenum, Lead, Arsenic, Cadmium and Mercury) and Proximate analysis of feed and fodders Weight Responsible person along with designation 35 Dr. Gaya Prasad, ADG(AH) 35 Dr. B.S. Prakash ADG(AN&P) Email gprasad1986@ gmail.com adgah.icar@ya hoo.co.in bsp1001@redif fmail.com bsprakash1001 @gmail.com Mobile & Land line phone 0958289896 8 (O) 011 23386668 9999979013 (O) 011 233888808 Process 1.Diagnosis of FMD virus in clinical materials, milk and semen s 2. Serum antibody testing for vaccinal immunity and virus circulation Service Document(s) Required Written request to the Project Director, PDFMD, Mukteswar - 263138 (Uttarakhand) Request letter addressed to the Director, NIANP with Payment as per schedule + 12.36% Service tax Categor y Free of cost Analytica l fees Fees Mode Free of cost Cash or DD in favour of ICAR Unit- NIANP Audgodi, Bengaluru 560 030 (Karnataka) payable at Bengaluru, Karnataka Amount Free of cost Rs.500/ element/ Upto 5 elements Rs.2500/ 6-10 elements Rs.3500/ 11-20 elements Rs. 4500/
(Moisture, Crude Protein, Ether Extract, Crude Fibre, Ash and Insoluble ash) 3. Treatment of clinical cases at polyclinic 30 Dr. Gaya Prasad, ADG(AH) gprasad1986@ gmail.com adgah.icar@ya hoo.co.in 0958289896 8 (O) 011 23386668 Service Request from the service seeker For Aflatoxin Rs. 2500/ Rs. 1800/ (Rs. 360/ parameter/ ) N.A. N.A. N.A.
Service Standards S.No. Service(s)/Transaction(s) Weight Success Indicator(s) 1. Diagnosis of FMD virus in 35 Diagnosis will be biological materials provided within 10 days for each after receipt of the materials at PDFMD, 2. Estimation of minerals, Aflatoxins (B1 and B2) in feed and feed materials (Calcium, Phosphorus, Magnesium, Zinc, Copper, Iron, Chromium, Sulphur, Cobalt, Manganese, Potassium, Boron,Selenium, Nickel, Sodium, Molybdenum, Lead, Arsenic, Cadmium and Mercury) and Proximate analysis of feed and fodders (Mositure, Crude Protein, Ether Extract, Crude Fibre, Ash and Insoluble ash) 3. Treatment of clinical cases at polyclinic Mukteshwar 35 Time taken for analysis 30 Treatment will be provided to all the cases received at Polyclinic Izatnagar/regional stations Service Standards Unit Weight Data Source 10 Working 35 PDFMD Days 30 Working Days Initiated on the same day (01) Working Day 35 NIANP 30 IVRI
Grievance Redress Mechanism S.No. Name of the Public Grievance Officer Helpline Number Mobile Number Email 1 Dr. Gaya Prasad, ADG(AH) 011 23386668 09582898968 gprasad1986@gmail.com adgah.icar@yahoo.co.in List of Stakeholders/Clients S.No. Stakeholder/Clients 1 Department of Animal Husbandry, Dairying & Fisheries, Govt. of India. 2 Sister organizations (DBT, DST, IISc, NABARD, Coconut Board) 3 Vaccine Manufacturers 4 State Animal Husbandry Departments 5 Veterinary hospitals/state livestock farms 6 Milk Cooperatives and private feed manufacturers, feed ingredient buyers and suppliers 7 State agricultural and veterinary universities & research institutes 8 Livestock owners / Progressive farmers 9 Non-Government Organizations (NGOs)
Responsibility Sub-Centers i.e. Institutes S.No. Name of the Responsibility Sub- Centers i.e. Institutes 1. National Dairy Research Institute Landline Number Email 0184-2252800 dir.ndri@gmai.com dir@ndri.res.in Mobile Number Address 09466592661 Karnal-132 001 (Haryana) 2 Indian Veterinary Research Institute 0581-2300096 directorivri@gmail.com 07534075345 Izatnagar-243122 Bareilly (Uttar Pradesh) 3. Central Sheep and Wool Research Institute 4 Central Institute for Research on Goats 5 Central Institute for Research on Buffaloes 6 National Bureau of Animal Genetic Resources 7 National Institute of Animal Nutrition & Physiology 8 Central Avian Research Institute 01437-220162 / 240490 cswriavikanagar@ yahoo.com naqvismk@yahoo.co.in 0565-2763380 director@cirg.res.in skagarwalcirg@gmail.com 01662-276631 / cirb@asia.com 281602 inderjeet.dr@gmail.com 0184-2267918 directornbagr@gmail.com dirnbagr@icar.org.in 080-25711303 directornianp@gmail.com ragha0209@yahoo.com 0581-2301261 cari_director@ rediffmail.com 09414440194 Avikanagar, Via-Jaipur- 304501 (Rajasthan) 09359315393 Makhdoom, Mathura - 281 122 (Uttar Pradesh) 09354324903 Sirsa Road Hisar -125 001 (Haryana) 08572801666 P.B. 129, G.T. Road, Bye- Pass, Near Basant Vihar, Karnal-132 001 (Haryana) 09035665594 Hosur Main Riad, Adugodi, Bengaluru - 560 030 (Karnataka) 09457756195 Izatnagar, Bareilly-243122, (Uttar Pradesh) 9 Directorate of Poultry Research 040-24015650/ 24011313 rnch65@gmail.com pdpoult@ap.nic.in rncchat@rediffmail.com 09652052462 Rajendranagar, Hyderabad- 500030 (Andhra Pradesh)
10 Central Institute for Research on Cattle 11 National Institute of Veterinary Epidemiology and Disease Informatics 12 Directorate on Foot and Mouth Disease 13 National Research Centre on Camel 14 National Research Centre on Meat 15 National Research Centre on Mithun 16 National Research Centre for Equines 17 National Research Centre on Pig 18 National Research Centre on Yak 19. National Institute of High Security Animal Diseases 0121-2657136 dirpdcm@yahoo.com 09412702247 PB No. 17, Grass Farm Road, Meerut Cantt-250 001 (Uttar Pradesh) 080-23412531 director@pdadmas.ernet.in 09483527849 Hebbal, Bengaluru-560024 (Karnataka) hricar@gmail.com 05942-286004 pattnaikb@gmail.com 09927717001 IVRI Campus, Mukteshwar- 263138 (Uttarakhand) 0151-2230183 nvpatil61@gmail.com 09414721588 Jorbeer, PB No. 07, Bikaner nrccamel@nic.in 334 001 (Rajasthan) 040-27204541 nrcmeat_director@ yahoo.co.in 08008007931 Chengicheria, P.B. No. 19, Boduppal P.O. Hyderabad- 500 092 (Andhra Pradesh) 03862-247341 rajkhowac@gmail.com 09436018118 Jharnapani, Medziphema-797106 (Nagaland) 01662-275787 nrcequine@nic.in 09416239643 Hisar-125001 (Haryana) 0361-2847195 dksarma1956@sify.com nrconpig@gmail.com 09864077412 Rani,Guwahati-781131 (Assam) 03780-200075 / sm_deb@yahoo.com 09401474242 Dirang, West Kameng Distt.- 242259 yakdirector@gmail.com 790101 (Arunachal Pradesh) 0755-2759204 jdhsadl@gmail.com 09425624964 Kokta Road, Anand Nagar Bhopal 462 021 (Madya Pradesh)
Indicative Expectations from Service Recipients S.No. Indicative Expectations from Service Recipients 1 Clinical materials to be sent in cold chain preferably through messengers 2 The phone number, e-mail and postal address to be provided by the service recipients 3 Timely submission of requirements by farmers/development agencies 4 Response of development agencies/industry in technology development, refinement and commercialization 5. Proper diagnosis and treatment of diseased animals