Mercy College Veterinary Technology Program Essential Skills List 2014

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1. OFFICE AND HOSPITAL PROCEDURES, CLIENT RELATIONS, and COMMUNICATION Schedule appointments, admit, discharge and triage according to client, patient and facility needs through phone and in-person contact Recognize and respond to veterinary medical emergencies Create and maintain individual client/patient records, vaccination certificates, and other appropriate forms Develop computer skills Be able to utilize veterinary practice management software programs Be familiar with veterinary on-line services (e.g. laboratory submissions, client financing plans, continuing education, discussion groups) Perform basic filing of medical records, radiographs, lab reports, etc. Create and maintain all appropriate facility records and logs in compliance with regulatory guidelines (e.g., radiography, surgery, anesthesia, laboratory, controlled substance) Manage inventory control Recognize roles of appropriate regulatory agencies Maintain appropriate disposal protocols for hazardous materials Establish and maintain appropriate sanitation and nosocomial protocols for a veterinary facility, including patient and laboratory area Handle daily client-based financial transactions Apply understanding of interpersonal skills and team dynamics in all aspects of team dynamics Utilize interpersonal and public relations skills Demonstrate telephone etiquette (e.g. through role playing, educational resources, etc.) Recognize the legality of the veterinary-client-patient relationship Develop and provide client education in a clear and accurate manner at a level the client understands (i.e., oral and written form, including educational handouts) Apply crisis intervention/grief management skills with clients Understand and observe legal boundaries of veterinary health care team members Interact professionally with clients and fellow staff members

Demonstrate a commitment to high quality patient care Respect and protect the confidentiality of client and patient information 2. PHARMACY and PHARMACOLOGY Read and follow veterinarian s pharmacy orders Recognize groups of drugs, their mechanisms, and clinically relevant side effects Recognize the safe and effective manner in which vaccines must be administered; recognize and explain common side effects Accurately perform appropriate calculations; use weights and measures correctly Safely and effectively administer drugs by common parenteral and enteral routes; explain appropriate routes and methods and when used Monitor therapeutic responses Demonstrate the ability to accurately record medical information Demonstrate understanding of controlled substance regulations Administration: demonstrate compliance with all federal regulatory guidelines for drug purchase, storage, administration, withdrawal, dispensing, disposal, and inventory control (e.g., biologics and therapeutic agents, pesticides, and hazardous wastes) Given a drug order, properly prepare medications for dispensing, including performing accurate calculations Demonstrate compliance with regulations governing prescription drugs versus over-thecounter drugs Demonstrate understanding of regulations governing maintenance of controlled substances log book Dispensing: demonstrate compliance with all federal regulatory guidelines for drug purchase, storage, administration, withdrawal, dispensing, disposal, and inventory control (e.g., biologics and therapeutic agents, pesticides, and hazardous wastes) Relay drug information to clients (e.g., handling, storage, administration, side-effects, drug interactions, safety, reasons for use of drug)

3. NURSING Recognize common domestic animal species and breeds Recognize common domestic animal species and breeds Describe and use common animal identification methods Properly restrain dogs and cats for procedures Encage and remove small animals from cages Apply dog muzzle safely Apply Elizabethan collar Use restraint pole and other restraint aids [GROUP] Halter, tie, and lead horses Restrain birds Restrain cattle and horses Apply twitch (horses) [GROUP] Apply bovine tail restraint Apply bovine halter Safely operate cattle chute [GROUP] Obtain a thorough patient history Temperature (dog, cat) Temperature (horse, cow) Pulse (dog, cat) Pulse (horse, cow) Respiration (dog, cat) Respiration (horse, cow) Auscultate heart/lungs(dog, cat) Auscultate heart/lungs (horse, cow) Properly collect diagnostic specimens for analysis (ex: urine, blood, feces, specimens for cytology) Perform venipuncture: cephalic (dog, cat) Perform venipuncture: jugular (dog, cat) Perform venipuncture: jugular (horse, ruminant)

Perform venipuncture: saphenous (dog, cat) Collect urine sample: catheterize male dog [GROUP] Collect voided urine sample (small animal) Perform cystocentesis (small animal) [GROUP] Prepare diagnostic specimens for shipment Demonstrate understanding of therapeutic bathing, basic grooming, and dipping of small animals Trim nails (dogs, cats)* Apply equine tail and leg wraps Express canine anal sacs Clean and medicate ears (dog, cat) Environmental conditions: implement sanitation procedures for animal holding and housing areas Demonstrate understanding of permanent identification Demonstrate understanding of breeding/reproduction techniques Demonstrate understanding of nursing care of newborns Understand life stage energy and nutrient requirements of well animals (dog, cat) Understand life stage energy and nutrient requirements of well animals (horse, cow) Understand key nutritional factors in disease conditions Be familiar with therapeutic foods Understand current developments in nutritional supplements and additives including benefits and potential toxicities Identify common poisonous plants Be familiar with substances (organic and inorganic) that cause toxicity Develop and communicate hospital nutrition protocols Administer parenteral medications: subcutaneous: Dog Administer parenteral medications: subcutaneous: Cat Administer parenteral medications: subcutaneous: Ruminant Administer parenteral medications: intramuscular: Dog Administer parenteral medications: intramuscular: Cat Administer parenteral medications: intramuscular: Horse

Administer parenteral medications: intravenous Dog Administer parenteral medications: intravenous Cat Administer parenteral medications: intravenous Ruminant Administer parenteral medications: intravenous Horse Balling gun (ruminant) Dose syringe (ruminant, horse) Gastric intubation (small animal) [GROUP] Hand pilling (dog, cat) Administer topical medications (including eye meds) Perform tonometry Perform fluorescein staining and Schirmer tear test Administer enemas [GROUP] Collect/evaluate skin scrapings Administer subcutaneous fluids Place intravenous catheters: cephalic Place intravenous catheters: saphenous Maintain and care for catheters Determine/maintain fluid infusion rate Monitor patient hydration status Develop familiarity with fluid delivery systems Apply and remove bandages and splints Develop understanding of wound management and abscess care Explain care of recumbent patient Collect and crossmatch blood for transfusion (GROUP) Maintain emergency medical supplies/crash cart Perform first aid and cardiopulmonary resuscitation (simulation acceptable) Use resuscitation bag Apply emergency splints and bandages Perform routine dental prophylaxis (manual and machine) Understand client education regarding home care 4. ANESTHESIA

Calculate dosages of appropriate anesthetic-related drugs Administer anesthetic-related drugs (injection, endotracheal tube, mask) Place endotracheal tubes in patients Utilize clinical signs and appropriate equipment to monitor patient status during anesthetic procedures (e.g., esophageal stethoscope, blood pressure monitor, capnograph, electrocardiogram, pulse oximeter) Evaluate patient and implement pain management protocols as directed Recognize and respond appropriately to patients in compromised states Perform appropriate resuscitation procedures as needed (e.g., calculate and administer appropriate anesthetic antagonists and emergency drugs as directed) Complete controlled substance log Maintain and operate anesthetic delivery and monitoring equipment: Pulse oximeter and capnograph Esophageal stethoscope Electrocardiograph (e.g., recognize abnormal rhythms/audible sounds, properly apply leads) Anesthetic machines, including rebreathing systems, non-rebreathing systems, and masks Endotracheal tubes Resuscitation bag Scavenging systems Oxygen sources Respiratory monitors Blood pressure monitoring devices Laryngoscopes Temperature monitoring device (e.g. thermometer, etc.) 5. SURGICAL NURSING Students must have participated in surgeries in these categories: Ovariohysterectomy (dogs) Ovariohysterectomy (cats)

Orchiectomy (dogs) Orchiectomy (cats) Students must have knowledge of the following procedures and related equipment: Ovariohysterectomy (dogs and cats) Cesarean section (all common species) Orthopedic procedures Orchiectomy (all common species) Tail docking Onychectomy (dogs and cats) Laparotomies (all common species) Dystocias (common species) Dehorning (cattle and goats) Prolapsed organs (common types, species, incidence) Properly identify patients and surgical procedures Patient assessment: Organize medical records/consent forms Review pre-operative evaluation Evaluate current patient status Organize and implement anesthesia Palpate the urinary bladder and express it as needed Prepare surgical site using aseptic techniques Position patient for common procedures Demonstrate proper operating room conduct and asepsis Assist with care of exposed tissues and organs Properly pass instruments and supplies Operate and maintain suction and cautery machines Understand the principles of operation and maintenance of fiber optic equipment Record and maintain operative/surgical records Coordinate pain management with the anesthesia/surgical team Provide post-operative pain management Provide post-operative fluid therapy Provide adequate nutrition post-operatively

Provide post-operative wound management Post-operative bandaging Post-operative discharge instructions Suture removal Prepare surgical instruments and supplies Prepare gowns, masks, gloves and drapes Operate and maintain autoclaves Sterilize instruments and supplies using appropriate methods Perform pre-surgical set-up Identify and know proper use for instruments Identify common suture materials, types and sizes Provide operating room sanitation and care Maintain proper operating room conduct and asepsis Perform post-surgical clean-up (e.g., equipment, instruments, room, proper disposal of 6. LABORATORY PROCEDURES Select and maintain laboratory equipment Implement quality control measures [GROUP] Prepare, label, package and store specimens for laboratory analysis Understand how to ensure safety of patients, clients and staff Perform urinalysis: Determine physical properties (e.g., color, clarity, specific gravity) Test chemical properties Examine and identify sediment Perform CBC: hemoglobin packed cell volume total protein white cell count red cell count

Perform microscopic exam of blood film: Prepare film and stain using a variety of techniques Perform leukocyte differential - normal vs. abnormal Evaluate erythrocyte morphology - normal vs. abnormal Estimate platelet numbers Calculate absolute values Correct white blood cell counts for nucleated cells Calculate hematologic indices Coagulation tests - perform one of the following: buccal mucosal bleeding time, activated clotting time, prothrombin time, partial thromboplastin time, fibrinogen assay [GROUP] Perform blood chemistry tests (BUN, glucose, common enzymes) Perform serologic test (ELISA, slide/card agglutinations) Identify blood parasites: Dirofilaria sp/acanthocheilonema sp (formerly Dipetalonema sp) Hemotropic Mycoplasma sp (Hemoplasmas) Perform parasitologic procedures for external parasites and identify: Mites Lice Ticks Fleas Flies Perform diagnostic procedures for parasites: Antigen kit and direct Fecal flotation Fecal sedimentation Direct smear Centrifugation with flotation Identify common parasitic forms: Nematodes Trematodes Cestodes Protozoa Perform microbiologic procedures/evaluations:

Collect representative samples Culture bacteria and perform sensitivity tests Identify common animal pathogens using commercially available media and reagents [GROUP] Collect milk samples and conduct mastitis testing (e.g., CMT, bacterial culture) [GROUP] Perform common biochemical tests [GROUP] Perform staining procedures Culture and identify common dermatophytes Collect, prepare and evaluate ear cytology Collect, prepare and evaluate canine vaginal smears [GROUP] Explain how to handle rabies suspects and samples safely 7. IMAGING Implement and observe recommended radiation safety measures Implement radiographic quality control measures Develop and properly utilize radiographic technique charts [GROUP] Position and expose radiographic films on dogs and cats for radiographic studies Position and expose radiographic films on horses for radiographic studies Demonstrate an understanding of the modifications of diagnostic imaging techniques as they apply to mice, rats, guinea pigs, lizards and amphibians Utilize radiographic equipment to expose radiograph film on live animals (fixed) Utilize radiographic equipment on live animals to create diagnostic radiographic images, film or digital (portable units) Process exposed film to create diagnostic radiographic images (automatic) Appropriately label, file and store film Complete radiographic logs, reports, files and records Perform radiographic contrast studies - perform one of the following: GI series, pneumocyctogram, excretory urogram (intravenous pyelogram), other - [GROUP]

Perform on a sedated canine radiographic techniques utilized in screening for canine hip dysplasia [GROUP] Demonstrate proper maintenance of radiographic equipment, including recognition of faulty equipment operation 8. LABORATORY ANIMAL PROCEDURES Perform necropsy procedures: Perform a postmortem examination or dissection on non-preserved animal [GROUP] Collect samples, store and ship according to laboratory protocols [GROUP] For Mice, rats and rabbits: Recognize and restrain Determine sex Understand reproduction Perform and/or supervise basic care procedures: Handling Nutritional needs/diet Provide food, water and enrichment in a species-appropriate manner Identification Perform methods of injection: subcutaneous intraperitoneal (mice)[group] Collect blood samples IV - rabbit Collect blood samples IV - rat [GROUP] Perform oral dosing [GROUP] Have working knowledge of anesthetic and recovery procedures Identify and describe clinical signs of common diseases 9. AVIAN, EXOTIC, SMALL MAMMALS & FISH PROCEDURES Recognize, understand, and perform restraint techniques of birds

Understand unique husbandry for each species (birds, reptiles, amphibians, guinea pigs, hamsters, gerbils, and ferrets) and provide client education, including the following: Nutritional needs/diet Watering Caging (temperature, humidity, light) Aquarium care Understand reproduction Basic grooming (beak, wing and nail clipping) Appropriate transportation methods Perform nail trim (avian) Demonstrate the ability to obtain objective data (birds)