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Creating a No-Kill Community Nevada Humane Society January 10, 2007 October 2009 Creating a No-Kill Community This presentation will cover: NHS s Countywide Statistics Our Plan and Priorities Our Strategies and Keys to Our Success Creating the A no-kill shelter creating a no-kill community. Bonney Brown 1

Pet Adoptions Found good, new homes for pets 4,539 in 2006 8,030 in 2007* 8,635 in 2008 Adoptions increased 2007* 53% for dogs 84% for cats 2008 9% 2009 (through September) 10% * No-kill initiative launched Feb. 2007 Lifesaving Statistics Lives Saved Decreased animals losing their lives in Washoe County shelters 2007* 51% 2008 10% 2009 25% (through Sept.) 2,700 fewer dogs and cats lost their lives in 2007* than 2006. * No-kill initiative launched Feb. 2007 Bonney Brown 2

Lifesaving Statistics Countywide Save Rate 2006 Dogs 83% Cats 53% 2007* Dogs 92% Cats 78% 2008 Dogs 90% Cats 83% 2009 (through September) Dogs 90.5% Cats 88% * No-kill initiative launched Feb. 2007 Incoming Animals Incoming Dog & Cats Year Owner Transfer 2006 5,667 1,303 2007 5,258 3,188 2008 4,809 3,750 2009 + 2% + 10% (through September) Bonney Brown 3

Volunteer Program Volunteers 2007 Increased from 30 to over 1,300 2008 doubled to 2,740 2009 over 3,675 (through September) Foster Homes Over 935 Our Plan: Aligning Our Priorities and Actions Efficiency is doing things right; effectiveness is doing the right things. - Peter Drucker Bonney Brown 4

Our Plan: Aligning Our Priorities and Actions Focus on Lifesaving Our Plan: Aligning Our Priorities and Actions 1. Increase the number of pets leaving area shelters alive. 2. Reduce the number of pets coming into area shelters. Bonney Brown 5

Our Plan: Aligning Our Priorities and Actions Increase the number of pets leaving area shelters alive. Adoptions: Setting goals Reducing fees Improving processes Making it convenient Creating fun Serving customers Our Plan: Aligning Our Priorities and Actions Increase the number of pets leaving area shelters alive. Partnerships: Looking past differences Working with businesses, other groups Bonney Brown 6

Our Plan: Aligning Our Priorities and Actions Reduce the number of pets coming into area shelters. Pet Retention: Involving People Finding Solutions Making Referrals Our Plan: Aligning Our Priorities and Actions Reduce the number of pets coming into area shelters. Spay/Neuter Bonney Brown 7

Our Plan: Aligning Our Priorities and Actions Daily priorities for staff and management: 1. Create lifesaving solutions for the animals. 2. Involve the community in our work. Our Plan: Aligning Our Priorities and Actions Daily priorities for staff and management: 3. Deliver quality customer service. 4. Provide excellent care to the animals. Bonney Brown 8

Lifesaving Impact Test Lifesaving Impact Test Bonney Brown 9

Subtle Influence People Power Bonney Brown 10

Public Support Public Declaration "Enthusiasm is contagious. Start an epidemic. Don Ward Bonney Brown 11

Public Support Media Outreach Bonney Brown 12

Challenges = Opportunities Overcome Obstacles If you're trying to achieve, there will be road blocks. But obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it. Michael Jordan Bonney Brown 13

Critics will always be with us. One person can be a change catalyst, a transformer in any situation, any organization. Such an individual is yeast that can leaven an entire loaf. It requires vision, initiative, patience, respect, persistence, courage, and faith to be a transforming leader. Stephen R. Covey Bonney Brown 14

Last Resort Bonney Brown 15

Effective people are not problem-minded; they're opportunity-minded. They feed opportunities and starve problems. Steven Covey Bonney Brown 16

Launched in 2007 Responded to over 8,400 requests in first six months Responded to 20,295 calls and e-mails in 2008 70% success rate on adoption follow-up call issues Incoming Pets WCRAS & NHS 2007 compared to 2006 2.1% decline 2008 compared to 2007 2.4% decline 2009 compared to 2008 0.4% decline through September Incoming dogs and cats 16,291 in 2006 15,948 in 2007 15,560 in 2008 Bonney Brown 17

Building a No-Kill Community: Part 1 11/1/09 Involve owner in solution Bonney Brown 18

Seek Volunteer Support Bonney Brown 19

Building a No-Kill Community: Part 1 11/1/09 Promote TNR Refer to other resources Bonney Brown 20

Bonney Brown 21

Never Give Up Most of our obstacles would melt away if, instead of cowering before them, we should make up our minds to walk boldly through them. Orison Swett Marden Jack the cat protecting his yard from a visiting black bear in West Milford, NJ, June 4, 2006 Bonney Brown 22

Believe Contact Information: Bonney Brown, Executive Director 775-856-2000 Ext. 319 bbrown@nevadahumanesociety.org A no-kill shelter creating a no-kill community. Bonney Brown 23