Operating Guide Model Number PAL00-13950 PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING
Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet. Do not submerge or expose the electrical components to water or cleaning solutions. Avoid contact with moving parts. Do not allow small children to play in or around this device. It is not a toy. Pregnant women, babies, small children and immune-deficient individuals should avoid contact with cat litter waste. Cat s waste may contain toxoplasmosis bacteria that can be harmful to these individuals. Please read and follow the instructions in this manual. Use only premium clumping, scoopable cat litter. Adult supervision is recommended during your cat s initial introduction. Not intended for use with kittens under 6 months of age. This product is for indoor use only. Wash your hands after handling used cat litter. Do not disassemble the unit while plugged in. PetSafe Auto Litter boxes should be used with healthy cats. We recommend that you take your cat to a veterinarian before using the litter box if he is not in good health. Thank you for choosing the PetSafe brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products and training tools promote a lifestyle of protection, teaching, and love essentials that influence memories for a lifetime. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677. To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product s full warranty and should you ever need to call the Customer Care Center, we will be able to help you faster. Most importantly, PetSafe will never give or sell your valuable information to anyone. Complete warranty information is available online at www.petsafe.net. Table of Contents Components...4 How the System Works...4 Features...4 Key Definitions...4 Operating Guide...6 Preparing the Litter Box...6 Settings and Safety...6 Introducing Your Cat to the PetSafe Advanced Auto-Cleaning Litter Box...7 Waste Receptacle and Waste Removal...7 Care and Cleaning...8 General Cleaning...8 Reassembly...8 Rake Cleaning...9 Accessories...9 Frequently Asked Questions...10 Troubleshooting...10 Customer Care International...10 Terms of Use and Limitation of Liability...10 FCC...11 Warranty...11 2 Customer Care Center 1-800-732-2677 www.petsafe.net 3
Components Self-Cleaning Litter Box Rake Cleaner Operating Guide Waste Receptacle: Used to contain the waste and can be used with or without PetSafe Kitty Litter Bags. PetSafe Kitty Litter Bags: Bag with long tie handles used to line the Waste Receptacle. PetSafe Odor Eliminating Filter: Replaceable dual-activated carbon and zeolite filter absorbs ammonia and waste odor to keep litter box area odor free longer. Rake Cleaner: Helps clean rakes and behind Rake Guide during routine care and cleaning. Rake Guide: Navigates primary rake. 3 PetSafe Odor Eliminating Filters Power Adapter 10 PetSafe Kitty Litter Bags How the System Works The PetSafe SweepOne Advanced Auto-Cleaning Litter Box allows you to spend less time cleaning and more time with your cat. With the Combo-Action Rake & Spade System cat litter box management is now easy! Specialized sensors detect the cat s presence or not and know when to begin cleaning cycle, moving the waste and clumps into a receptacle. The waste receptacle can be used with or without SweepOne Kitty Litter Bags for easy disposal. The Petsafe SweepOne is great for single or multi-cat homes! Features It only takes one sweep to get the job done! Combo-Action Rake & Spade System removes the most stubborn clumps. Cleaning cycle begins automatically when cat is not present. Holds up to 2.5" depth of litter for cats who like to dig. Waste receptacle can be used with or without PetSafe kitty litter bags for easy waste disposal. Key Definitions Litter Guard: The frame attached to the litter box. Primary and Secondary Rakes: Used to rake and move the waste into the receptacle. Close Up Receptacle Lid: Covering with filter holder to eliminate litter waste odor. Keeps the waste in the receptacle. Side Snaps: Used to attach the Litter Guard and Litter Pan. Top Clips: Part of the Litter Guard. They cover the Spring Release Points used to remove both rakes. Litter Pan: Attaches to the Litter Guard. Detection Sensors: Activate cleaning cycle. LED Light: Indicates the unit is on and status of the rake. ON/OFF Button: Used to turn the unit on and off. Manual Button: When pressed completes one sweep cycle. Power Adaptor: Used to power the unit. Litter Guard Receptacle Lid Waste Receptacle Rake Guide Litter Pan LED Lights Secondary Rake Side Snaps (2 on each side) ON/OFF Button Manual Button Primary Rake Detection Sensors Top Clips (2 on each side) 4 Customer Care Center 1-800-732-2677 www.petsafe.net 5
Step 1 Preparing the Litter Box Remove From Package The Waste Receptacle can be used with or without a PetSafe Kitty Litter Bag. If using a kitty litter bag, we have included 10 PetSafe Kitty Litter Bags for your convenience. Secure a bag to the receptacle as shown (A). Place the receptacle in the litter box. To reduce odor, we have provided 3 PetSafe odor-eliminating filters. Secure filter to inside of receptacle lid as shown (B). Replace once a week or as needed. Operating Guide Fill With Cat Litter 1. Fill the SweepOne Advanced Auto-Cleaning Litter Box with premium clumping, scoopable cat litter to the designated fill line. DO NOT OVERFILL MAXIMUM LINE. 2. Using the adaptor, plug the litter box into a standard wall outlet. Turn the unit on and choose between automatic or manual. It is now ready to use! ON/OFF To turn the SweepOne ON, press and hold the ON/OFF Button sweep cycle and the LED will flash green. To turn OFF, press and hold the ON/OFF Button A for three seconds. The SweepOne will complete a for three seconds. The green LED will be off. Settings and Safety The PetSafe SweepOne Advanced Auto-Cleaning Litter Box has two LED s, an ON/OFF button and a manual button (See page 4). The Green LED will light when the unit is on. The red LED will light if the rakes have stopped during a cleaning cycle because of an obstruction. To restart, ensure nothing is obstructing the rakes, and turn the unit off and back on again with the ON/OFF button. After turning the unit on it will automatically clean continuously after cat s use until turned off. The manual button can be pressed to start one cleaning cycle at any time. In the event of loss of power or if power adapter is unplugged, when power is restored, the Litter box will need to be turned on. B Note: As a built in safety feature, the unit includes two safety sensors that are heat activated. If a cat, person or other pet interrupts the cleaning cycle, the unit will stop for 10 minutes before finishing the cycle. Step 2 Introducing Your Cat to the PetSafe Advanced Auto-Cleaning Litter Box Some cats may require an adjustment period to get used to a new litter box. Here are a few tips to help with the transition: Place the new SweepOne Advanced Auto-Cleaning Litter Box next to your cat s existing litter box. Allow your cat to have access to both the old and the new litter boxes for at least a week. This time may vary based on the temperament of your cat. You may want to leave the system unplugged for a few days to allow your cat the opportunity to use the new litter box without any distractions. Note: You will need to manually scoop waste from the PetSafe SweepOne Advanced Auto-Cleaning Litter Box until your cat is fully acclimated to using the new litter box. Allow your cat s old litter box to remain dirty. Cats prefer a clean litter box and this will make the new SweepOne Advanced Auto-Cleaning Litter Box more appealing. Once your cat is acclimated to the SweepOne, just plug in the system and your cat should find its new litter box clean and ready for use. Remove the old litter box from the area. Step 3 Waste Receptacle and Waste Removal We recommend disposing of the waste at least every other day (more if you have multiple cats). 1. Remove Waste Receptacle from the Litter Box (A). 2. If using a bag, close the bag and discard the waste material (B). 3. Replace with a clean bag and return the Waste Receptacle to the Litter Box (C). If not using a bag, dispose of the waste and wash the receptacle with soap and water, dry and return to the litter box. Auto-Litter LED - Function and Response Function LED Response Rake/Action Auto-Litter turned on Green Flashing 1 complete sweep cycle Auto-Litter is on and idle Green Solid In Home position *Detection sensors activate Red Flashing Not sweeping, not in Home position Obstruction detected Red Flashing Moving toward Home position (will sweep 6 times to clear) Obstruction detected, can not be cleared by rake Red On/Green On Home position. Turn the unit off, clear the obstruction and turn the unit back on. Cat detected in the box Green Flashing Not sweeping, in home position. Rake will sweep in 10 minutes. Performing standard sweep cycle Green Flashing Sweeping Manual button Green Flashing 1 complete sweep cycle *This is a safety feature. The rake will continue a sweep cycle 1 minute after the detection has cleared. 6 Customer Care Center 1-800-732-2677 www.petsafe.net 7
Care and Cleaning Step 1 General Cleaning* 1. Unplug the power adapter from the unit 2. Unsnap the 4 side clips (2 on each side) by pulling clip out from the bottom and up (A). Release (B). Lift the Litter Guard away from the Litter Box (C). 3. Use Rake Cleaner to clear any waste behind Rake Guide. 4. Dispose of the used litter. 5. If further cleaning is necessary, the Litter Box (not the Litter Guard) can be cleaned with a mixture of bleach and water or vinegar and water. This will ensure long term protection of the anti-stick surface. We do not recommend using soap and water. This could cause the anti-stick surface to deteriorate. The Litter Guard can be wiped with a damp cloth using a mixture of bleach and water or vinegar and water. Do not submerge or expose the electrical components to water or cleaning solutions. Step 3 - Optional Rake Cleaning The two rakes are stainless steel and can be removed for additional cleaning. 1. Make sure the rakes are in Home position before cleaning. If not, press the Manual Button and wait until they return to the Home position. 2. Ensure the power is off. 3. Remove the top clips (4) on each side (A). The front clips have an indicator (I) and the back clips have an indicator (II). Clips must be returned to proper position for the unit to function. 4. Squeeze the Spring Release Points on both sides of Primary Rake (B and C), and lift upward and out. The primary rake has a specialized spade. Do not hit or bang against hard objects. Damage to the spade or rakes will reduce small waste clump pick up performance. 6. Rinse and dry thoroughly before reassembling unit. 5. Repeat the process with the Secondary Rake. 6. Rakes can be cleaned with soap and water. 7. After cleaning, place the rakes back into the designated areas until they snap. 8. Replace the clips. Note: Make sure clips are properly back in position. Unit will not function if clips are not in place. * Routine general cleaning once a month is recommended and necessary to keep the PetSafe SweepOne Advanced Auto-Cleaning Litter Box operating at high level performance. Step 2 Reassembly 1. Place the Litter Guard back onto the Litter Box (A) and snap the 4 clips by lifting each clip, hooking it over its top lip and pulling down (2 on each side) (B). 2. Return receptacle back into place at the end of the litter box. (Add bag to receptacle if applicable before returning). 3. Fill the PetSafe SweepOne Litter Box with premium clumping, scoopable cat litter to the designated fill line (C). Plug power adapter into the unit. 4. Turn the unit on and choose between manual or automatic. Accessories Accessories can be ordered online at www.petsafe.net Filter Box Big Hood Ramp with Litter Catcher PAC00-14115 Cat Door Big Hood with Removable Cat Door PAC00-14116 Kitty Litter Bags with Long Tie Handles PAC00-14147 Dual Action Litter Odor-Eliminating Filter PAC00-14146 8 Customer Care Center 1-800-732-2677 www.petsafe.net 9
How old does my kitten need to be before using the SweepOne Advanced Auto-Cleaning Litter Box? Do I need to purchase special waste container bags for the SweepOne Advanced Auto-Cleaning Litter Box? Do I need to purchase a special brand of cat litter for the SweepOne Advanced Auto-Cleaning Litter Box? Will I use more litter than my traditional litter box? How often do I need to empty the waste receptacle? The unit did not completely clean the litter box. The unit does not power on. The LED is not showing. Frequently Asked Questions Customer Care International USA & Canada - Tel: 800-732-2677 Monday - Friday 8 AM - 8 PM / Saturday 9 AM 5 PM Australia - Tel: 1800 786 608 Monday - Friday 8:30 AM - 5 PM New Zealand - Tel: 0800 543 054 Monday - Friday 10:30 AM - 7 PM We recommend that your kitten be at least six months old and able to use a traditional litter box before using the SweepOne Advanced Auto-Cleaning Litter Box. No. This makes using the SweepOne Advanced Auto-Cleaning Litter Box one of the most economical and environmentally safe systems on the market. However for convenience, 10 PetSafe kitty litter bags are included and additional bags can be purchased at www.petsafe.net. No. Any commercially available premium clumping, scoopable cat litter will work in the SweepOne Advanced Auto-Cleaning Litter Box. No. The SweepOne Advanced Auto-Cleaning Litter Box uses less litter than most traditional litter boxes. With traditional litter boxes you would need to scoop and refill litter everyday, but with the SweepOne Advanced Auto-Cleaning Litter Box, you only have to scoop occasionally and refill as needed. Depending on the level of use, we recommend you empty the waste receptacle every other day to control odor build-up and bacterial growth. Troubleshooting Use only premium clumping, scoopable cat litter and ensure it is filled to the fill line. Ensure the adapter is plugged in properly. Press the ON/OFF button. If the unit is still not powered up, call the Customer Care Center. Do not attempt to take the unit apart to service the electrical components. Terms of Use and Limitation of Liability 1. Terms of Use This product is offered to you conditioned upon your acceptance without modification of the terms, conditions, and notices contained herein. Usage of this product implies acceptance of all such terms, conditions, and notices. 2. Proper Use This product is designed as a system for the automatic removal of cat waste. If you are unsure whether this is appropriate for your pet, please consult your veterinarian or certified trainer, contact our Customer Care Center, or visit our Web Site at www.petsafe.net. Proper use includes reviewing the entire Operating Guide provided with your product and any specific caution statements. 3. No Unlawful or Prohibited Use This product is designed for use with cats only. This device is not intended to harm, injure, or provoke. Using this product in a way that is not intended could result in violation of federal, state or local laws. 4. Limitation of Liability In no event shall Radio Systems Corporation be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this product. Buyer assumes all risks and liability from the use of this product. 5. Modification of Terms and Conditions Radio Systems Corporation reserves the right to change the terms, conditions, and notices under which this product is offered. FCC This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Modification or changes to this equipment not expressly approved by Radio Systems Corporation may void the user s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult customer care, the dealer, or an experienced radio/tv technician for help. Warranty One Year Non-Transferrable Limited Warranty This Product has the benefit of a limited manufacturer s warranty. Complete details of the warranty applicable to this Product and its terms can be found at www.petsafe.net and/or are available by contacting your local Customer Care Center. : Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth. Ireland : Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA Australia/New Zealand In compliance with the Australian Consumer Law, Warranties Against Defects, effective January 1, 2012, warranty details of this Product are as follows: One Year Non-Transferrable Limited Warranty What is covered: Radio Systems Australia Pty Ltd (hereinafter referred to as Radio Systems ) warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its Product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date. An original retail consumer purchaser is a person or entity who originally purchases the Product, or a gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio Systems Customer Service, Radio Systems covers labor and parts for the first year of ownership; after the first year, a service or upgrade charge will apply relative to replacement of the Product with new or refurbished items at Radio Systems sole discretion. The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems Product is installed. This Limited Warranty excludes accidental damage due to dog chews; lightning damage; or neglect, alteration, and misuse. Consumers who purchase products outside of Australia, New Zealand, or from an unauthorized dealer will need to return the Product to the original place of purchase for any warranty issues. Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or any other reason outside of these Warranty terms. Claims Procedure Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd Customer Care Centre at: Radio Systems Australia Pty Ltd PO Box 765, Mudgeeraba QLD 4213 Australia Residents: 1800 786 608 New Zealand Residents: 0800 543 054 Email: info@petsafeaustralia.com.au To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return Number, prior to sending the Product. Failure to do so may delay in the repair or replacement of the Product. 10 Customer Care Center 1-800-732-2677 www.petsafe.net 11
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be included with the replacement Product for the return of the faulty Product. The Product must be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days from the date of original purchase, the consumer will be required to return the Product to Radio Systems at the consumer s own expense. Radio Systems will test and replace the faulty unit or its components and return to the consumer free of charge, provided the Product is within its said warranty period. This warranty is in addition to other rights and remedies available to you under the law. Radio Systems goods come with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand). Radio Systems Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net 400-1645/1 2012 Radio Systems Corporation