Welcome to the World of Patpet.com 620 Series Remote Dog Training Collar Thank you for purchasing the 620 or 620B Remote Dog Training Collar. We have made every attempt to provide you with the most technologically advanced product while meeting the most stringent quality and manufacturing standards. We are confident you will be pleased with the results you will attain with this dog training collar. Please remember you will get better results with the use of lower stimulation combined with consistent training techniques. The use of high levels of stimulation should only be used as a last resort and in life-threatening situations. Good luck with your training and please feel free to contact us should you have any questions.
IMPORTANT SAFETY INFORMATION Explanation of Attention Words and Symbols used in this manual! This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.! WARNING CAUTION WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your dog.! WARNING Not for use with aggressive dogs. Do not use this product if your dog is aggressive, or if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or a certified trainer. This device contains Lithium-Ion(Li-Ion)batteries; never incinerate, puncture, deform, short-circuit, or charge with an inappropriate charger. Fire, explosion, property damage, or bodily harm may occur if this warning is not followed. There is a risk of explosion if the battery is replaced with an incorrect type. Dispose of used batteries according to their instructions. Batteries should never be removed from the battery compartment for charging.
CAUTION Please read and follow the instructions in this manual. A proper fit of the collar is important. A collar worn for too long, or made too tight on the dog s neck may cause skin damage. These are called bed sores, or decubitus ulcers and pressure necrosis. Avoid leaving the collar on the dog for more than 12 hours per day. When possible, reposition the collar on the dog s neck every 1 to 2 hours. Check the fit to prevent excessive pressure. Follow the instructions in this manual. Never connect a lead/leash to the electronic collar. It will cause excessive pressure on the contacts. When using a separate collar for a lead/leash, do not put pressure on the electronic collar. Wash the dog s neck area and the contacts of the collar weekly with a damp cloth. Examine the contact area daily for signs of a rash or a sore. If a rash or sore is found, discontinue use of the collar until the skin has healed. If the condition persists beyond 48 hours, see your veterinarian. equipment. These steps will help keep your dog safe and comfortable. Millions of dogs are comfortable while wearing stainless steel contacts. But some dogs are sensitive to the contact pressure. You may find after some time that your dog is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area though. If redness or sores are found, discontinue use until the skin has fully healed. You may need to trim the hair in the area of the Contact Points or switch to the longer Contact Points to ensure consistent contact. Never shave the dog s neck. This may lead to a rash or infection. You should not make the collar any tighter than is required for good contact. A collar that is too tight will increase the risk of pressure necrosis in the contact area. Unauthorized changes or modifications to the equipment may violate FCC regulations and could void the user s authority to operate the equipment.
TABLE OF CONTENTS COMPONENTS...1 HOW THE SYSTEM WORKS...2 MAIN FEATURES...3 TRANSIMITTER...4 RECEIVER Collar...5 OPERATING GUIDE HOW TO TURN THE P-COLLAR 620 ON/OFF...6 TO MAXIMIZE THE DISTANCE...8 FIT THE RECEIVER COLLAR...9 FIND THE BEST INTENSITY LEVEL FOR YOUR DOG...11 THE LCD LED INDICATOR...12 CHARGING THE BATTERY...14 HOW TO PAIR THE REMOTE TRANSMITTER RECEIVER COLLAR...16 HOW TO USE THE TEST LIGHT...17 HOW THE TRANSMITTER BUTTONS WORK...18 FREQUENTLY ASKED QUESTIONS...19 TROUBLE SHOOTING...21 COMPLIANCE...23 PRODUCT PARAMETERS...24 REFERENCE SIZE FOR DIFFERENT DOGS...25
COMPONENTS OTHER ITEMS YOU MAY NEED Small Phillips head screwdriver Pliers Scissors Lighter Non-metallic collar and 10-foot leash 1
HOW THE SYSTEM WORKS Now you can experience the difference a Remote Trainer can make. Spend less time training and more time enjoying your dog. The PatPet Remote Trainer is easy to use, with an advanced digital display that tells you exactly what level of stimulation you are using. The Remote Trainer assists you in controlling your pet without a leash within a range of up to 600 yards. At the push of a button, your remote sends a signal activating your dog s Receiver Collar. He receives a safe, but annoying, stimulation. He ll quickly learn the association between his behavior and your correction. In no time, you ll have a better-behaved pet. The PatPet Remote Trainers have been proven safe, comfortable, and effective for both small and large dog breeds. Using the Remote Trainer consistently and correctly, your pet can be taught any basic obedience command, and many misbehaviors can be corrected. Important: The Remote Trainer has a range of up to 600 yards. Hold the Remote Transmitter in a horizontal position away from your body to achieve optimum range. Terrain, weather, vegetation, transmission from other radio devices, and other factors will affect the maximum range. 2
MAIN FEATURES 600M Remote Training Range User Expandable to a Two-dog System Tone, Vibration, and Shock Commands 16 Adjustable Progressive Intensity Levels for Vibration and Shock Blue Backlit LCD Indicating Intensity Level and Battery 2-hour Rapid Charging Lithium Polymer Battery 100% Waterproof Innovative Blind Operation with Touch Distinguishing Mode Buttons 3
TRANSMITTER Selecting Channels Quick selection for the certain dog we want to train. LED Indicator Light Blue Backlit LED Display Indicating Intensity Level under Any Circumstances of Visibility. Intensity Level Adjustment Blind Operation Buttons Easily distinguish and send the correct training command without eyes on by touching and feeling on buttons with different structure. Touch Distinguishing Edge Effectively preventing unexpected operation and avoiding unattended training. Antenna Belt Clip Waterproof Charging Jack (with cover) Neck Strap Pin 4
RECEIVER COLLAR Contact Points On/Off Button Charging Jack ( with cover ) Collar 5
OPERATING GUIDE HOW TO TURN THE P-COLLAR 620 ON/OFF To turn the Transmitter on: 1. Mount the antenna in the corresponding position of the transmitter,tightly. 2. Press any button on the Transmitter. The blue backlight on the display stays on for approximately 30 seconds after a button is pressed. After that, with no other buttons pressed, the blue backlight shuts off. If no button is pressed within another five minutes, the display shuts off and the Transmitter goes into battery conservation mode. Pressing any button will turn the display back on. 6
HOW TO TURN THE P-COLLAR 620 ON/OFF To turn the Receiver Collar on: 1. Press and hold the On/Off Button until the Green LED light comes on. (This takes approximately one second). 2. Release the On/Off Button. To turn the Receiver Collar off: 1. Press and hold the On/Off Button until the Red LED light shuts off. (This takes approximately three seconds). 2. Release the On/Off Button. NOTE: To extend the life of the batteries, turn the Receiver Collar off when it is not in use. In normal mode, the Green LED light will flash once every 5 seconds, indicating that the Receiver Collar is on and ready to receive a signal from the Handheld Transmitter. 7
HOW THE TRANSMITTER BUTTONS WORK Dog 1/2 Toggle Up/Down Button TONE Button(Black with Bar) VIBRA Button(Orange with Dot) SHOCK (Black with Bar)Button Tone Only Button (Black with Bar): Sends an audible tone to the collar. No stimulation is delivered. Vibration Only Button (Orange with Dot) /Shock Only Button (Black with Bar): Delivers vibration/shock through the Contact Points on the Receiver Collar at the level shown on the Digital Display. When held down for 10 consecutive seconds, the Transmitter will time-out, and the vibration/shock cannot be delivered for 5 seconds. You must release and press the button again after the 5 second time-out period before an additional vibration/shock can be delivered. Dog 1/2 Toggle Switch Located on the upper left-hand corner of the Transmitter, this toggle switch allows you to switch back and forth between Dog 1 and Dog 2. Vibra/Shock Up Button ( ): Increases vibration/shock level by 1. Vibra/Shock Down Button ( ): Decrease vibration/shock level by 1. 8
FIT OF THE RECEIVER COLLAR Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet s skin on the underside of his neck. To assure a proper fit, please follow these steps: 3A 1. Make sure that the Receiver Collar is turned off. 2. Have your pet standing comfortably (3A). 3. Place the Receiver Collar on your dog s neck, close to the ears. Center the Contact Points underneath your dog s neck, touching the skin. Note: It is sometimes necessary to trim the hair around the Contact Points to make sure that contact is consistent. Longer Contact Points are available from the Customer Care Center. 3B 3C 4. The Receiver Collar should fit snugly, yet be loose enough to allow one finger to fit between the strap and your pet s neck (3C). 5. Allow your pet to wear the collar for several minutes, then recheck the fit. Check the fit again as your pet becomes more comfortable with the Receiver Collar. CAUTION Do not shave your pet s neck as this may increase the risk of skin irritation. 9
6. Trim the collar as follows (3D): 3D a. Mark the desired length of the collar with a pen. Allow for growth if your pet is young or grows a thick winter coat. b. Remove the Receiver Collar from your pet and cut off the excess. c. Before placing the Receiver Collar back onto your pet, seal the edge of the cut collar by applying a flame along the frayed edge. 10
FIND THE INTENSITY LEVEL THAT IS BEST FOR YOUR DOG The patpet 620 and 620b have multiple intensity levels. This allows you to choose the stimulation that is best for your dog. NOTE: always start at the lowest level and work your way up. For training efficiency, it is important to find the right intensity level for your dog. This is called the recognition level, at which your dog looks around in curiosity or flicks his ears. FINDING YOUR DOG S RECOGNITION LEVEL: NOTE: every dog is different and you cannot predict where your dog s recognition level will be. Watch closely for any slight change in behavior that demonstrates that your dog is feeling the stimulation. 1. With the collar receiver turned on and properly fitted to your dog, set the remote transmitter s intensity dial tot level 1 and press the continuous stimulation button for 1 to 2 seconds. 2. If your dog shows no reaction to level 1, go to level 2 and repeat the process. 3. YOUR DOG SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING STIMULATION. IF THIS HAPPENS, THE STIMULATION LEVEL IS TOO HIGH AND YOU NEED TO GO BACK TO THE PREVIOUS LEVEL AND REPEAT THE PROCESS. 4. Once you find your dog s recognition level, this is the level you should use when you begin a training exercise. 5. If you have progressed to level 7 while searching for your dog s recognition level and your dog continues to show no response, check to see if the collar receiver is snug against your dog s neck. Then go back to intensity level 1 and repeat the process. If your dog still does not indicate he is feeling the stimulation, you have three options: trim the hair beneath the contact points, switch to the longer contact points included in your system, or change the stimulation range. If after completing all of these steps, your dog still does not indicate he is feeling the stimulation, please contact the customer care center at 760-288-0802. 11
THE LCD & LED INDICATOR Indicates Vibration/Shock levels ranging from 1-16, and appears in the center. Indicates the active dog receiver and appear on the left. Indicates battery s power level. Note: The battery indicator will flash every second to indicate low battery. Transmitter LED Indicator Light - Function and Response Button Button Function Transmitter Indicator Light Response TONE (Black w/ Bar) Delivers audible tone to collar Red LED on for length of button press VIBRA Delivers vibration to collar Red LED on for length (Orange w/ Dot) based on current level shown of button press on Digital Display (vibration will time-out for 5 seconds if pressed continuously for 10 seconds, and will reset after time-out period) SHOCK (Black w/ Bar) Delivers shock to collar Red LED on for length basedon current level shown of button press on Digital Display (shock will time-out for 5 seconds if pressed continuously for 10 Seconds, and will reset after Time-out period) 12
TONE and Transmits Pairing command Red LED on for length VIBRA Buttons to Receiver Collar of button press held simultaneously Receiver Indicator Light Function and Response Receiver Collar Function Green LED Response Power on Flashes once Normal operation - Good battery 1 flash every 5 seconds Training tone On length of a TONE button press In pairing position Flashes once every second within 16 seconds Pairing Complete Flashes rapidly five times Charging Complete On as long as the charger is connected 13
CHARGING THE BATTERY The unit uses Lithium-Polymer batteries. 1. Charge the unit before using it for the first time. 2. Do not charge the batteries near any flammable substances. 3. Fully charge the batteries if the unit is to be stored without use for a period of 3 months or more. Recharge the unit if: The indicator light on the collar is rapidly flashing red. The 3 bar indicator on the Transmitter LCD shows just 1 bar. The indicator light on the Transmitter or Receiver will not come on. The indicator light on the Transmitter or Receiver comes on momentarily when any of the Mode Buttons is pushed. Battery Charging Procedure: NOTE: The unit has a partial charge when it leaves our facility. Upon receipt of the collar, be sure to give it a 4-hour initial charge before the first use. 1. Lift the rubber covers protecting the Transmitter and Receiver Collar Charging Jacks. 2. Connect the charger connectors to the Transmitter and Receiver Collar Charging Jacks, as shown below. 3. Connect the USB port to the Charging Adapter. 4. Plug the charger into a standard wall outlet. 5. Charge the unit for 4 hours for the first charge. Recharges only take 2-3 hours. 14
NOTE: The Battery Indicator on the Transmitter will scroll and the indicator light will be a steady red while charging. The Battery Indicator will become steady and the LED Indicator Light will flash when fully charged. The indicator light on the Receiver Collar will be a steady red while charging and a green light will turned on when fully charged. 6. When charging is complete, remove the charger connector. 15
HOW TO PAIR THE REMOTE TRANSMITTER & RECEIVER COLLAR If your Receiver Collar does not beep when the TONE Button on the Remote Transmitter is pushed, or if you feel the Receiver Collar is not responding to the Remote Transmitter, follow these steps to pair them: 1. With the Receiver Collar off your pet, turn the Receiver Collar off. Restart, press, and hold the On/Off Button until the Green LED flashes every second on the Receiver Collar. This continues for 16 seconds, within which pairing should be completed. 2. Press and hold the TONE and VIBRA Button on the Remote Transmitter at the same time until the Green LED Light on the Receiver Collar flashes rapidly 5 times, indicating pairing is completed. Two Dog System NOTE: If you wish to add another Receiver Collar to the training system, extra Receiver Collars are available where you bought your unit. Remote Transmitter 1. Set the Toggle Switch to 2. 2. Turn on the Receiver Collar for Dog 2. Press any Mode Buttons to verify function. 3. If the Dog 2 Receiver Collar does not respond, pairing may be needed. Repeat the steps from How to Pair the Remote Transmitter & Receiver Collar above. 16
HOW TO USE THE TEST LIGHT 1. Turn the Receiver Collar on. 2. Hold the Test Light Contacts to the Contact Points. 3. Press the SHOCK Button on the Remote Transmitter. 4. The Test Light will flash. Note: At higher Shock Levels, the Test Light will flash brighter. 5. Turn the Receiver Collar off. Save the Test Light for future testing. Note: If the Test Light does not flash, recharge the Receiver and re-test. If the Test Light still does not flash, contact us at Customer Service. 17
TO MAXIMIZE THE DISTANCE The unit has a 600 yard range. The range may vary depending on the way the Transmitter is held. Hold the Transmitter away from your body to receive the greatest range. For maximum signal strength, keep the device properly charged. Maximum range Typical range Minimum range *Avoid touching the antenna or the range may decrease substantially. 18
FREQUENTLY ASKED QUESTIONS Is the stimulation safe for my dog? While continuous and/or momentary stimulation may be unpleasant, it is harmless to your dog. Electronic training devices require interaction and training from the owner to achieve desired results How old does a dog have to be before using the PatPet 620 or 620B? Your dog should be able to learn basic obedience commands such as Sit or Stay. The Collar Receiver may be too large for dogs under 8 pounds. Once my dog is trained and has been obeying my commands, will my dog have to continue to wear the Collar Receiver? Your dog may need to wear the Collar Receiver from time to time for reinforcement. Also, many hunters keep the Collar Receiver on their dogs while hunting for maximum control. Is the Collar Receiver waterproof? Yes. If the chargeable battery pack ever needs to be replaced, make sure the o-ring and o-ring groove are free of dirt and debris. Can my Collar Receiver be used around salt water? Yes. However, if the Collar Receiver is used in or around salt water, it should be rinsed with fresh water following each use. Can I use the PatPet 620 or 620B with more than one dog? Yes. The PatPet 620 and 620B are expandable to a maximum of two dogs. PatPet Collar Receivers must be purchased. 19
Will I get exactly 600 yards of range with the PatPet 620 or 620B? The range you get with your PatPet 620 or 620B will vary according to terrain, weather, and vegetation, as well as transmission from other radio devices. To get the maximum range, please refer to the How the System Works section of this manual. How long can I continuously deliver stimulation to my dog? The maximum amount of time you can press the Continuous Stimulation Button and deliver stimulation to your dog continuously is 10 seconds. After 10 seconds, the Remote Transmitter will time-out, and the Continuous Stimulation Button must be released and pressed again. 20
TROUBLESHOOTING The answers to these questions should help you solve any problem you have with this system. If they do not, please contact the Customer Care Center at 760-288-0802 or visit our website at www.patpet.com. Check to see if the Collar Receiver has been turned on and the Indicator Light is flashing. If your range has been reduced since the first time you used it, please check to see if the battery is low in either the Remote Transmitter or Collar Receiver. Many factors can impact the range you have with the PatPet 620 or 620B. For a list of these factors, please refer to How the System Works. You can verify the Collar Receiver is delivering stimulation to your dog by placing the test light, enclosed in your kit, on the Collar Receiver. Please My dog is not responding when refer to the How to use the Test Light section for details. I press a button. Increase the Intensity Dial. Refer to Find the Best Intensity Level for Your Dog for more information. Make sure the Collar Receiver s Contact Points are placed snugly against your dog s skin. Refer to Fit of the Receiver Collar for more information. You may need to switch to the longer Contact Points included with your system or trim the hair beneath the Contact Points. If you notice the length of your operating time decreasing by about half from the original time, your Collar Receiver battery needs to be replaced. Contact the Customer Care Center to purchase a new one. 21
The Collar Receiver will not turn on. Make sure that the Receiver Collar has been charged. For the initial charge, be sure to charge it for at least 4 hours. Subsequent charges only take 2-3 hours. The Collar Receiver is not responding to the Remote Transmitter. Verify that the Receiver Collar and the Remote Transmitter are both on. If the Indicator Light does not come on when any button is pressed on the transmitter, ensure that the batteries are fully charged. If the first two solutions did not resolve your problem, see "How to Pair the Remote Transmitter and the Receiver Collar". 22
COMPLIANCE FCC - USA This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION Modification or changes to this equipment not expressly approved by Patpet Technology Co., Ltd may void the user s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult customer care, the dealer, or an experienced radio/tv technician for help. 23
Launcher Net weight: 76.2g Distance: ~ 600 meters (open area) Power supply: 3.7V polymer lithium battery ~ 500mAH Battery life: 6 to 8 weeks Frequency (output): 433.92 MHz (300mW) Antenna: external Dustproof and waterproof grade IPX5 Communication and codec MCU control Strength Level: 16 Operating temperature: 0 C to + 50 C Size: 105 x 50 x 22.8mm (without antenna and snap) Receiver Net weight: 61.5g (excluding collar) Power: 3.7V Polymer Lithium Battery ~ 250mAH Battery life: 1 to 3 weeks (need to shut down when not in use) Communication frequency: 433.92 MHz Antenna: built-in Dustproof and waterproof class IPX7 Communication and codec MCU control Operating temperature: (-10) C to + 50 C The collar length: 22 to 49 cm Size: 76 x 31 x 40mm Electric shock strength Maximum action duration(s): Lock time(s): Peak current: Single pulse energy: Unit time output energy: 10 seconds 5 seconds (ma) 80 (ECMA 150mA) (mj) 0.5 (ECMA 5mJ) (mj / s) 300 (ECMA 500mJ / s) 24
REFERENCE SIZE FOR DIFFERENT DOGS Size Neck (in) Chest Back Measurement Length (in) (in) 7.8-8.6 9.8-11.8 7.5 7.8-9.5 11.4-14.2 9 9-11 13.7-16.5 11 10.6-12.2 16.2-18.5 12.2 11.8-13.4 18.1-20.8 13.8 13-14.5 20.5-23.2 15.7 17-18.9 30-33 23.6 18.5-20.5 34.6-38.2 25.6 21.6-24.4 36.2-39.3 27.5 Type REFERENCE WEIGHT FOR DOGS Large Dog ( Body height above 24 inch, Weight above 88 Ibs ) Medium Dog ( Height 16-24 inch, Weight 24.2-66 Ibs ) Small Dog ( Height 10-16 inch, Weight 8.8-22 Ibs ) Mini Dog ( Height under 10 inch, Weight under 8.8 Ibs ) 25