PLEASE DELIVER UPON RECEIPT to LAB DIRECTOR or LAB MANAGER

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PLEASE DELIVER UPON RECEIPT to LAB DIRECTOR or LAB MANAGER Dear Valued biomérieux customer, [to be date of distribution] Urgent Product Correction Notice Our records indicate that your laboratory uses the VITEK 2 Gram-Positive (GP) Identification (ID) test kit for bacterial identification. [ If your customers have already received the initial Urgent Product Correction Notice related to FSCA- 3666, please insert an appropriate statement here to explain the reason for this follow-up notice. ] Description of Issue: Customers have reported, and an internal investigation has confirmed, occurrences of atypical negative O129R reactions for Enterococcus casseliflavus ATCC 700327 in association with three (3) VITEK 2 GP ID Lots listed in Table 1 below, causing failure of the Quality Control (QC) testing for the VITEK 2 GP ID card. In accordance with the VITEK 2 GP ID Instructions For Use, the expected O129R reaction for ATCC 700327 strain is positive. As a precaution, biomérieux is also including in the scope of this notice all GP ID card lots manufactured with the same raw materials as the lots listed in Table 1 (See Appendix B for a complete list of lot numbers). (Please note that you may have recently received a letter regarding this issue for lots 2420240403 and 2420303403.) TABLE 1: VITEK 2 GP ID QC Failure Confirmation Reference Description Batch / Lot Expiration 21342 VITEK 2 Gram-Positive (GP) Identification (ID) Test Kit 2420240403 24-JUL-2018 2420303403 24-SEP-2018 2420348103 09-NOV-2018 The internal investigation determined that a positive dsor reaction that occurs early in the incubation of the card is causing an earlier end to the analysis of the card leading to an atypical negative reaction for O129R. The VITEK 2 stops analysis early in these situations since it has sufficient data to identify Enterococcus casseliflavus ATCC 700327 strain. Analysis of Potential Impact to Results: In order to assess the potential impact on the identification of clinical isolates a simulation was performed where all Gram positive organisms identified by the GP ID card were defaulted to dsor-positive early in the incubation of the card. The resultant data was analysed and identification performance was assessed. The initial analysis showed the potential for misidentification of the 28 organisms listed in Appendix A. As the list in Appendix A represents the worst case scenario (dsor indiscriminately forced positive without consideration of actual growth patterns in dsor for specific organisms), and is not a representation of frequently occurring clinical isolates, an in-depth growth pattern analysis was performed to determine which organisms are truly at risk of being misidentified. 1

For 23 of the organisms listed, the growth pattern for the dsor well remains flat from the initial reading to the end of analysis. These growth patterns are correctly interpreted by the VITEK 2 as negative. Due to the lack of change (organism growth), the dsor reaction is unlikely to give a false positive result. Therefore, 23 of the listed organisms are not impacted. For five (5) of the organisms, the growth pattern for the dsor well exhibits measureable change during the first few hours of processing. Due to this early growth, the dsor reaction is at risk of becoming false positive. If this occurs, the potential for an organism misidentification exists. The five (5) impacted organisms are listed in Table 2. TABLE 2: Potential Organism Misidentifications Species Enterococcus gallinarum Staphylococcus caprae Staphylococcus kloosii Streptococcus downei Streptococcus gallolyticus ssp gallolyticus Potential Incorrect Identification if dsor is False Positive Enterococcus faecium, Enterococcus casseliflavus Staphylococcus carnosus ssp carnosus, Staphylococcus capitis Staphylococcus gallinarum Streptococcus sobrinus Streptococcus mutans Note that the organism misidentification occurs at the species level; the genus level identification is correct. Impact to customer: Evaluation of the identified issue for the three (3) lots listed in Table 1 indicates the potential for misidentification of clinical isolates in addition to QC failure for the O129R well. QC failure would prevent the use of the GP ID card lot. However, even if QC results for Enterococcus casseliflavus ATCC 700327 are acceptable, the potential for misidentification of the five species listed in Table 2 remains. As stated previously, and as a precaution, biomérieux is expanding the scope of this notice to include all GP ID lots manufactured with the same dsor well raw materials as the lots listed in Table 1. (See Appendix B for a complete list of lot numbers.) Internal measures have been taken in Manufacturing and Quality Control to prevent recurrence of this issue. Actions: Please note that a similar notice was issued in August 2017 with regards to two VITEK 2 GP ID card lots (2420240403 and 2420303403). At that time, customers were instructed to discontinue use of the two lots because the initial investigation showed potential misidentification of the 28 species listed in Appendix A. Although this notice refers to the same issue as the August 2017 notice, the in-depth growth-pattern analysis has determined that the referenced VITEK 2 GP ID card lots are acceptable for use providing the following actions are taken: Please confirm this letter has been distributed and reviewed by all appropriate personnel within your organization. Please create a VITEK 2 Software bioart Rule (See Appendix C) to provide for warning in the event one of the seven organism identifications listed as Potential Incorrect Identification if dsor is False Positive in Table 2 is provided by the VITEK 2. If you do encounter one of these seven organisms while using any of the GP ID card lots listed in Appendix B, the following actions are recommended: o o If the dsor is negative, the results can be reported as tested. If the dsor is positive, the isolate should be tested by another method. 2

Please store this letter with your biomérieux system documentation. Complete the attached Acknowledgement Form and return it to your local biomérieux representative. biomérieux is committed to providing our customers with the highest quality products, and we apologize for any inconvenience this has caused your business. If you have any questions or concerns, please contact your local biomérieux representative. Thank you for your continued use of biomérieux products, biomérieux [Enter Local Contact] 3

Attachment A: Acknowledgement Form. URGENT PRODUCT CORRECTION NOTICE FSCA - 3666 (Addendum 1) VITEK 2 GP ID QC Performance for E. casseliflavus ATCC 700327 Customer Information: Customer Account Number: Organization Name: Street Address: City, State and Postal Code: Contact Name: Contact Title: Phone Number: Product Information: Catalog Number Description Lot Number 21342 VITEK 2 GP ID Test Kit See Appendix B Questions: 1. Have you read the enclosed Urgent Product Correction Notice regarding VITEK 2 GP ID Enterococcus casseliflavus ATCC 700327 QC Issue? 2. Have you followed the instructions and implemented the actions as indicated in this Urgent Product Correction Notice? If no, please indicate the reason in the Comments section below. 3. Have you received reports of illness or injury related to the described VITEK 2 GP ID issue? Comments: Yes No Signature: Date: It is important that you complete this Acknowledgement Form and return it to biomérieux. Please fax this form to: [Enter Local Contact] To the attention of: [Enter Local Contact] 4

APPENDIX A Species Abiotrophia defectiva Enterococcus durans Enterococcus gallinarum Gemella haemolysans Granulicatella adiacens Kocuria rhizophila Leuconostoc citreum Leuconostoc lactis Leuconostoc mesenteroides ssp cremoris Leuconostoc mesenteroides ssp mesenteroides Leuconostoc pseudomesenteroides Staphylococcus caprae Staphylocccus cohnii ssp cohnii Staphylocccus equorum Staphylocccus hominis ssp novobiosepticus Staphylococcus kloosii Streptococcus anginosus Streptococcus canis Streptococcus constellatus ssp constellatus Streptococcus cristatus Streptococcus downei Streptococcus dysgalactiae ssp equisimilis Streptococcus equi ssp equi Streptococcus gallolyticus ssp gallolyticus Streptococcus gallolyticus ssp pasteurianus Streptococcus infantarius ssp coli Streptococcus intermedius Streptococcus mitis Potential Incorrect Identification if dsor is False Positive Globicatella sanguinus, Kocuria kristinae, Gemella morbillorum Enterococcus faecium Enterococcus faecium, Enterococcus casseliflavus Gemella sanguinus Kocuria kristinae, Gemella morbillorum Kocuria kristinae, Kocuria rosea Enterococcus columbae Aerococcus viridans, Enterococcus columbae, Leuconostoc mesenteroides ssp cremoris, Leuconostoc pseudomesenteroides Enterococcus columbae Enterococcus columbae, Leuconostoc pseudomesenteroides Enterococcus columbae, Streptococcus parasanguinus Staphylococcus carnosus ssp carnosus, Staphylococcus capitis Staphylococcus vitulinus, Staphylococcus sciuri, Staphylococcus auricularis Staphylococcus gallinarum, Staphylococcus xylosus, Aerococcus viridans Staphylococcus hominis ssp hominis Staphylococcus gallinarum Streptococcus gordonii, Streptococcus sanguinus, Streptococcus porcinus, Streptococcus thoraltensis Streptococcus equi ssp zooepidemicus Streptococcus pseudoporcinus, Streptococcus gordonii Streptococcus sangunius Streptococcus sobrinus Streptococcus dysgalactiae ssp dysgalactiae, Streptococcus porcinus, Streptococcus pseudoporcinus Streptococcus equi ssp zooepidemicus, Streptococcus sanguinus Streptococcus mutans Streptococcus uberis, Streptococcus mutans Streptococcus mutans, Streptococcus alactolyticus Streptococcus parasanguinus Streptococcus thoraltensis, Streptococcus parasanguinus, Streptococcus sanguinus 5

APPENDIX B REF # Product Name Lot # Expiry Date 2420192403 6-Jun-18 2420198203 12-Jun-18 2420200103 14-Jun-18 2420204103 18-Jun-18 2420205103 19-Jun-18 2420209203 23-Jun-18 2420214403 28-Jun-18 2420217203 1-Jul-18 2420220203 4-Jul-18 2420226403 10-Jul-18 2420229203 13-Jul-18 2420239203 23-Jul-18 2420240403 24-Jul-18 2420243203 27-Jul-18 2420247403 31-Jul-18 2420248203 1-Aug-18 2420253203 6-Aug-18 2420261403 14-Aug-18 2420267103 20-Aug-18 21342 VITEK 2 GP ID 2420282403 4-Sep-18 2420289403 11-Sep-18 2420290103 12-Sep-18 2420296403 18-Sep-18 2420300203 22-Sep-18 2420302103 24-Sep-18 2420303103 25-Sep-18 2420303403 24-Sep-18 2420307103 29-Sep-18 2420309403 1-Oct-18 2420314203 6-Oct-18 2420317203 9-Oct-18 2420317403 9-Oct-18 2420320103 12-Oct-18 2420321103 13-Oct-18 2420322103 14-Oct-18 2420330113 22-Oct-18 2420331403 23-Oct-18 2420348103 9-Nov-18 2420352403 13-Nov-18 2420353403 14-Nov-18 6

Create VITEK 2 Software bioart Rule The following instructions can be used to implement a one-time configuration change in the VITEK 2 7.01 and 8.01 Systems Software to create a bioart rule for potential organism misidentifications related to FSCA 3666 when running gram positive organism identifications via the Gram Positive ID card (material number 21342). NOTE: Supervisor level permission is required to create bioart rules. If necessary, please refer to the VITEK 2 Technology Online Software User Manual, Chapter 13, Advanced Reporting Tool. High-level steps to create a custom bioart rule include: 1. Create and name a custom rule. 2. Enter the following 2 conditions: a. Organism: Enterococcus faecium, Enterococcus casseliflavus, Staphylococcus carnosus ssp carnosus, Staphylococcus capitis, Staphylococcus gallinarum, Streptococcus sobrinus, Streptococcus mutans b. Card type is GP 3. Enter the following 3 actions: a. Stop for Review b. Add internal comment: Please inspect dsor reaction. If dsor reaction is negative, please accept identification. If dsor reaction is positive, Ok to accept identification at GENUS level, however, confirmation of isolate SPECIES identification via alternative method is required. When complete, the rule will look similar to the following: Figure 1: Completed bioart Rule to Hold Potential MisID's 7

Detailed steps to create a custom bioart rule Create a new custom bioart Rule 1. Login to the VITEK 2 Systems application as a member of the Supervisors group. 2. From the main view, click on the configuration icon and select Advanced Reporting Tool option. 3. Click the unlock/lock icon. 4. Click Yes on the informational pop-up message. 5. Click on the Create New Rule icon. 6. Enter a name for the rule. 7. Click OK. Figure 2: Rule Name Creation 8

Adding conditions to the rule You will add a total of two (2) conditions to the rule. They are: Organism and ID Card Class. 1. Click on the Plus sign to add a condition. 2. Choose Organism and select the following Gram Positive cocci species: a. Organism: Enterococcus faecium, Enterococcus casseliflavus, Staphylococcus carnosus ssp carnosus, Staphylococcus capitis, Staphylococcus gallinarum, Streptococcus sobrinus, Streptococcus mutans. a. Remember to hold the 'CTRL' key when selecting multiple Figure 3: Selecting Organisms 9

3. Add a second condition by clicking on the "Add a Condition Button" a. Select Card type: GP and click OK. Figure 4: Selecting Card Condition The condition part of the rule is now complete. The next step is to add a few actions. Adding an action to the rule You will add a total of 3 actions to the rule. They are Alert, "Stop for Review" and "Add Internal Comment". 1. Click on the Plus sign to add an action. 2. Choose the following actions: a. Select Alert and click OK. 10

b. Select "Stop for Review" and click OK. Figure 5: Select Action for Alert Figure 6: Select Action Stop for Review c. Add comment; Please inspect dsor reaction. If dsor reaction is negative, please accept identification. If dsor reaction is positive, Ok to accept identification at GENUS level, however, confirmation of isolate SPECIES identification via alternative method is required. 11

Figure 7: Action Add Internal Comment 3. Press Save. The rule is now complete. Two conditions and three actions have been created. Review the rule. It should look similar to the following image. 12

Figure 8: Completed bioart Rule Final steps: 1. Press the lock/unlock button to end customization mode. 2. Navigate to the Main view. 3. Close the VITEK 2 Systems application. If you have any questions regarding these steps, please contact your local biomérieux support representative. 13