PET OWNERSHIP GUIDE. It will also be helpful for residents who are having problems with a neighbour s pet.

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PET OWNERSHIP GUIDE We recognise the benefits that responsible pet ownership can bring. However, we need to have measures in place to prevent irresponsible pet ownership which can cause suffering to animals and a nuisance to neighbours.. This guide provides useful information whether you are a new resident, an established resident thinking about getting a pet or you have had a pet for some time. It will also be helpful for residents who are having problems with a neighbour s pet.

CONTENTS 1. APPLYING TO KEEP A PET... 3 2. ANIMALS YOU WILL NOT BE GIVEN PERMISSION TO KEEP... 3 3. RESPONSIBLE PET OWNERSHIP... 4 4. WHAT OUR TENANCY AGREEMENT SAYS ABOUT PETS... 4 5. WHAT IS NUISANCE BEHAVIOUR BY A PET?... 5 6. WHAT TO DO IF YOU ARE HAVING PROBLEMS WITH YOUR NEIGHBOUR S PETS... 5 8. WHAT TO DO IF YOU SUSPECT AN ANIMAL IS BEING NEGLECTED... 6 9. PETS AND THE LAW... 6 10. USEFUL CONTACTS... 8 Page 2 of 9

1. APPLYING TO KEEP A PET You need to seek permission for most types of pets, including cats, dogs, rabbits, guinea pigs, reptiles, insects and aquariums. You do not need permission for assistance dogs such as guidance and hearing dogs, but we would still encourage you to let us know. When you apply to keep a pet you will have to complete a pet agreement form. In this form you will provide details of the pet and agree: To be responsible for the pet and take all reasonable steps to ensure for its heath and well being To ensure it does not cause a nuisance to neighbours. You do not have to apply for permission to keep certain pets such as small birds, and small caged animals such as hamsters, mice or gerbils or a goldfish. However, if you live in a flat, and you intend to keep, for example, a large aquarium in the property, you should call Fortis Living on 0330 123 0700 to arrange an inspection to check that it will not adversely affect the structure of your home. If you are unsure whether you need permission to keep your pet, please contact your local housing office. PLEASE NOTE YOU ARE RESPONSIBLE FOR YOUR PETS AT ALL TIMES 2. ANIMALS YOU WILL NOT BE GIVEN PERMISSION TO KEEP We will give permission for you to keep a pet in most cases. However, certain types of pets are not permitted and these are: Farm animals for example, sheep, goats, pigs, cattle, horses. Animals which should be licensed under the Dangerous Wild Animals Act 1976 - a list of animals requiring a license under the Act can be obtained from the website of the Department for Environment, Food and Rural Affairs (DEFRA) at www.defra.gov.uk/wildlifepets/wildlife/protect/documents/dwaanimallist.pdf Dogs of a type specified in the Dangerous Dogs Act 1991 - in 2006 the following types of dog were specified: pit bull terrier, dogo argentino, fila braziliero and Japanese tosa. Up-to-date information can be obtained from the DEFRA website at www.defra.gov.uk. We may give consideration to awarding permission to prohibited type dogs who have been allowed entry on the Index of Exempted Dogs (IED) as long as you comply with any exemption conditions. In line with our pets policy, we will not grant permission for a dog or a cat if you live in a flat or maisonette that does not have direct access to a private garden. We may also not grant permission where there is an ongoing problem with pet ownership in the household or there has been a problem in the past. We may also refuse permission if we consider the pet to be unsuitable for the size and type of your property. We will determine suitability on a case-by-case basis, taking into account the welfare of the pet you are applying to keep. To determine suitability we will apply guidance issued by Pathway and the Pets Advisory Committee. Page 3 of 9

3. RESPONSIBLE PET OWNERSHIP Although pets can be loving companions, some animals can cause a nuisance to neighbours. Dogs cannot be allowed to roam freely on communal areas; you must keep them on a lead when you take them for a walk in these areas. Dogs cannot be left barking in the house or garden all day causing a noise nuisance problem. Before deciding to keep a pet you should answer the following questions: How committed are you to owning and caring for a pet for the rest of its life? Can you provide suitable care for their pets in accordance with the Animal Welfare Act 2006? Does the pet fit your lifestyle and family circumstances? How will bringing a new pet into the home affect any existing pets? Is your accommodation suitable for this pet? Is there easy access to garden areas/green spaces, do you live near a busy road, is your flat suitable for the type of pet you want to keep? How much is it going to cost? There are some items that it is possible to budget for, such as the initial cost of the pet and any equipment that you need, and ongoing costs such as food and bedding. But what about unexpected costs such as vets bills? Pet insurance can help with unexpected vet bills and is recommended, have you considered the cost and whether you will be able to afford this? Should you microchip your pet? Yes many pets can and should be microchipped. This is now a legal requirement for all dogs over 8 weeks old and there is a cost involved. What will happen to your pet if you are away from home or on holiday? Have you thought about a responsible person who will be able to care for them? Could your choice of pet cause a nuisance to your neighbours? Most of us want to get on with our neighbours. Is it worth having a chat with them before you make the final decision? Other issues to consider: Is there a local vet who can care for your animal? Are regular vaccinations required? If you are planning to keep a dog, cat or rabbits you should make arrangements for them to be neutered. This is also encouraged by animal charities because of the health benefits and it can also help to reduce the number of unwanted pets. Small rodents such as hamsters can have on average 3-10 babies in a litter so you can have a population explosion on your hands if you don t keep males and females apart! 4. WHAT OUR TENANCY AGREEMENT SAYS ABOUT PETS After 1 June 2007, you agree not to keep any extra or new pet in your property or the building, or on the estate, without first getting our permission in writing. Page 4 of 9

If we give you our permission, we may set reasonable conditions which you must keep to. We will normally give you permission if your request is reasonable considering the size of the property, the number of people who live with you and the type and size of the pet. If we let you keep a pet, we can: Review our permission from time to time; and Withdraw our permission if we receive any complaints about the pet or evidence that you are not keeping to any of the conditions we have set. If we withdraw our permission, you must permanently remove the pet from the property, the building and the estate. 5. WHAT IS NUISANCE BEHAVIOUR BY A PET? While most pets are well behaved, all owners have a responsibility to ensure their pet does not cause a nuisance to others. Often it is not the type of pet that will cause a nuisance to neighbours but the way its owner cares for it and controls it. Pets kept in unhygienic conditions can cause a smell nuisance to neighbours. Dogs left to bark for long periods may be a noise nuisance to people living nearby. This is not an exhaustive list, but here are some examples of behaviour that we would treat as a nuisance: Roaming and unattended animals such as dogs Pets fouling in communal areas and in owners gardens and this not being cleared up immediately Pets such as dogs fouling in neighbours gardens Excessive noise, such as a dog barking all the time (this is also a welfare concern as the dog may be unhappy) Too many animals kept in a property Unpleasant odours from pets Aggressive animals Attracting other animals and vermin by leaving food outside the property such as excessively feeding birds Remember you are responsible for your pet and their behaviour at all times. If your pet is causing a problem to a neighbour the most helpful thing you can do is to try and see things from their point of view. How would you feel if you lived next door to a dog which barks incessantly, or your children come in from playing in the communal area with dog excrement on their shoes? If a neighbour approaches you with a problem then try to sort it out amicably. 6. WHAT TO DO IF YOU ARE HAVING PROBLEMS WITH YOUR NEIGHBOUR S PETS If you feel you can, then approach the owner and see if you can sort out the matter informally. Here are some tips: Page 5 of 9

Take early action - don t wait until the situation is unbearable and your patience has been exhausted before approaching the owner Try not to jump to conclusions - listen to the other person s response and don t make unfounded allegations Try to remain calm do not shout or make abusive remarks and do not retaliate If you feel at risk or threatened then walk away If you are not confident about approaching the owner then speak to your housing office. 7. WHAT WE CAN DO ABOUT NUISANCE PETS? In the vast majority of cases we will try to resolve the issue informally after hearing both sides of the story. If this does not work then there are a number of more formal approaches we can take. These include: Arranging for a professional mediator to become involved Withdrawing permission for the animal Involving charitable organisations such as the RSPCA, where there is a welfare concern Involving statutory organisations such as the police or the local authority Environmental Health Department Restricting the number of animals kept at a property if this is likely to resolve the problem Making responsible pet ownership part of an Acceptable Behaviour Contract - this is a formal contract signed by the person causing the problem, ourselves and in some cases a third party such as the police Obtaining an injunction to oblige the owner to stop them from doing certain things or to remove the animal Taking other legal action 8. WHAT TO DO IF YOU SUSPECT AN ANIMAL IS BEING NEGLECTED If you suspect that someone is guilty of cruelty or neglect towards an animal then you should report this to the RSPCA. You should telephone the 24 hour National Cruelty and Advice Line on 0300 1234 999. The RSPCA will ask you a series of questions and it promises to keep your details confidential. 9. PETS AND THE LAW There are many laws concerning the keeping of animals. Some are specific to certain exotic species, some are concerned with dogs, others relate to animals generally. Here are some of the most common laws. For more advice and information please contact your local Citizens Advice Bureau. Page 6 of 9

PROTECTION OF ANIMALS ACT 1911 People found guilty of cruelty or neglect may be imprisoned and/or fined. They may also be banned from keeping an animal for life. THE ABANDONMENT OF ANIMALS ACT 1960 Makes abandoning animal an offence. ANIMALS ACT 1971 If a dog worries livestock then it may be shot and its owner could face criminal prosecution. It is the duty of owners to ensure that animals do not stray onto the road and cause injury or damage. DOGS ACT 1871 AND THE DANGEROUS DOGS ACT 1991 Courts can order a dangerous dog to be destroyed or order the owner to keep it under proper control. The Dangerous Dogs Act 1991 demands that owners of four specific breeds of dogs comply with certain legal requirements. Whilst the first section of the Act deals with dangerous breeds, section 3 is of relevance to all dog owners. Any dog dangerously out of control in a public place may be destroyed and owners face the possibility of a six month prison sentence or a maximum 5,000 fine. An owner can also be charged if there are grounds to believe that the dog might cause an injury. ROAD TRAFFIC ACT 1988 The Act makes it an offence to have a dog without a lead on certain designated roads. CONTROL OF DOGS ORDER 1992 Every dog, while in as public place, must wear a collar displaying the owner s name and address. ENVIRONMENTAL PROTECTION ACT 1990 This gives the local authority the power to seize a stray dog and to hold it for seven days. After seven days the dog can be found another home, sold or destroyed. The Act also makes it an offence to keep an animal in such a place or manner that could affect its health or causes a nuisance. CLEAN NEIGHBOURHOODS AND ENVIRONMENT ACT 2005 This Act allows the local authority to designate public areas where dogs are not allowed or where they must be kept on a lead. It also gives the local authority powers to enforce dog fouling bylaws on public land. It is no defence for the owner to say they were unaware of the dog s actions and the owner may be prosecuted or fined. ANIMAL WELFARE ACT 2006 The Act places a duty of care on owners to ensure that a pet s basic welfare needs, such as adequate food and water, veterinary treatment and a suitable living environment are met. It is worth noting that the animal doesn t have to suffer for owners to be prosecuted. The Act increased the penalties for serious animal cruelty. THE MICROCHIPPING OF DOGS (ENGLAND) REGULATIONS 2014 From April 2016 it is a legal requirement for ALL dogs to be microchipped and registered to an approved database by the time they are 8 weeks old. The keeper of the dog is legally responsible if the dog strays, bites or causes any unjust damage. If the dog is not Page 7 of 9

microchipped or the details are not registered or kept up to date on an approved database, then it will be considered as not complying with the regulations and a notice may be served. If the keeper doesn t microchip their dogs within 21 days of the served notice, then the keeper will be liable to pay a fine of 500. 10. USEFUL CONTACTS RSPCA The RSPCA is a charity which investigates complaints of cruelty and neglect. It runs animal hospitals and clinics for low income households and centres which house dogs looking for new homes. It also provides general animal care and welfare advice and campaigns on animal welfare issues. The charity may provide financial assistance with neutering animals. For more information contact: RSPCA Worcester & Mid Worcestershire Branch 12 Sansome Place Worcester WR1 1UQ Phone: 01905 841354 Email: worcester_rspca@btconnect.com National contact details Advice Line: 0300 1234 555 24 hour National Cruelty and Advice Line: 0300 1234 999 Website: www.rspca.org.uk DOGS TRUST The Dogs Trust is a dog welfare charity providing advice on all aspects of dog ownership. It runs 15 centres across the UK for dogs looking for new homes. It campaigns on animal welfare issues, and runs education programmes. It subsidises neutering and provides free micro-chipping in certain areas. For more information contact: Dogs Trust Head Office 17 Wakley Street London EC1V 7RQ Phone: 020 7837 0006 Website: www.dogstrust.org.uk CATS PROTECTION Cats Protection is a charity which provides advice on cat care, runs a rescue service and a service to find new homes for cats. It may provide financial assistance with neutering cats. The organisation has a number of branches across England and Wales. For more information contact: Cats Protection National Cat Centre Chelwood Gate Haywards Heath Sussex RH17 7TT Phone: 03000 121212 Website: www.cats.org.uk Page 8 of 9

PDSA The PDSA is a charity which runs animal clinics to provide veterinary care for sick animals owned by low income households. PDSA Head Office Whitechapel Way Priorslee Telford Shropshire TF2 9PQ Phone: 0800 731 2502 Website: www.pdsa.org.uk BLUE CROSS The Blue Cross provides subsidised neutering services for people in receipt of certain state benefits. More information can be obtained from: Blue Cross Shilton Road Burford Oxfordshire OX18 4PF Tel: 0300 777 1897 Email: info@bluecross.org.uk Website: www.bluecross.org.uk VETERINARY SURGEON INFORMATION ROYAL COLLEGE OF VETERINARY SURGEONS The RCVS holds a list of registered veterinary surgeons. This can be found on their website. More information can be obtained from: Royal College of Veterinary Surgeons Belgravia House 62-64 Horseferry Road LONDON, SW1P 2AF Phone: 020 7222 2001 Website: www.rcvs.org.uk ANY UK VET A website which provides details of all veterinary practices in the UK.Website: www.any-uk-vet.co.uk Page 9 of 9