ASSOCIATION OF PET DOG TRAINERS AUSTRALIA

ASSOCIATION OF PET DOG TRAINERS AUSTRALIA CONFERENCE 2012 Bankstown Sports Club, Sydney 26-28 October 2012 featuring highly acclaimed keynote speakers Dr Sophia Yin Pat Miller G r i s h a St ewa rt

Keynote Presenters Dr Sophia Yin is a veterinarian, applied animal behaviorist, and the author of many books and textbooks, including Perfect Puppy in 7 Days; How to Behave So Your Dog Behaves; Low Stress Handling, Restraint and Behavior Modification of Dogs & Cats; and The Small Animal Veterinary Nerdbook. She earned her veterinary degree and a Master s in Animal Science from the University of California, Davis, and for five years taught the animal behavior courses in the UC Davis Animal Science Department. Dr Yin is also on the executive board for the American Veterinary Society of Animal Behavior and was on the American Association of Feline Practitioners (AAFP) Handling Guidelines Committee. Dr Yin is the inventor of the Treat&Train or MannersMinder Remote Controlled Reward-based Dog Training System, and was for five years the award-winning pet columnist for the San Francisco Chronicle. She practiced at San Francisco Veterinary Specialists for many years, has consulted for several zoos, and has served as a behavior expert for TV shows such as Animal Planet s Dogs 101 and Weird, True & Freaky. Her mission in life is to improve our understanding of animals and their behavior so that we can care for, appreciate, and enjoy our time with them better. Pat Miller, author of The Power of Positive Dog Training (2001), Positive Perspectives (2003), Positive Perspectives 2 (2008), Play With Your Dog (2008), and Do Over Dogs (2010), has been training dogs for more than 30 years. She has trained a variety of breeds and mixed breeds (her own dogs) including Rough Collies, a Bloodhound, Australian Kelpie, Bull Terrier, Irish Setter, St. Bernard, Scottish Terrier, Cardigan Welsh Corgi, Australian Shepherd, and a Springer Spaniel, and competed successfully with many of them in the obedience and Rally rings, most recently with her Pomeranian, Dusty, and mixed-breed Terrier, Josie. She also trained her Australian Kelpie to herd sheep and ducks (or more correctly, Keli taught Pat to herd). Keli was Miller s Canine Field Agent, riding with her on patrol during the years she was an Animal Services Officer in California. Miller worked for 20 years at the Marin Humane Society in Novato, California, during which time she collaborated with Trish King to create the country s first Color Coding system for shelter dogs and volunteers. Welcome from the President You are invited to the Association of Pet Dog Trainers Australia (APDT) upcoming Annual Conference to be held at the Bankstown Sports Club, Sydney 26-28 October 2012. The Annual Conference is APDT s most important event of the year. We have three exceptional keynote speakers from the USA attending the conference this year, Dr Sophia Yin, Pat Miller and Grisha Stewart. These keynotes offer a wealth of experience to share with the delegates. We are expecting around 300 attendees made up of trainers, shelter workers, groomers, veterinary nurses and others who give advice on a daily basis to thousands of pet owners across the country and abroad. The Conference will again host a trade show which has proved to be a most important and popular part of our event, as well as a variety of networking opportunities and social functions. I look forward to seeing you there. Yours sincerely, Louise Ginman APDT President 2012 Grisha Stewart specializes in dog aggression in Seattle, Washington, USA. Her facility, Ahimsa Dog Training, has been voted Best of Western Washington. It has a store (online and in person), 2 puppy socializers for a day camp, and six dog trainers teaching a range of classes and private lessons, including a Growly Dog sequence, puppy kindergarten, manners, scent games, and agility. Ahimsa is a Buddhist doctrine of nonviolence to all living things, which reflects Grisha s focus on force-free methods to promote the well-being of dogs and their humans. Grisha has a Master s in Mathematics from Bryn Mawr College and is now pursuing a Master s in psychology with an emphasis in animal behavior and behavior analysis, while still running her business and providing private consults for aggression cases. Her first career as a theoretical mathematician serves her well in dog training and behavior consultations, because she relies heavily on the problem solving and critical thinking skills she gained in that field. She has always been an educator, but since founding Ahimsa Dog Training she has found her canine and human students to be much more excited about learning than her college students! Full biographies can be found on the website: http://www.onqconferences.com.au/events/apdt2012.php HOW TO REGISTER You can either register online CLICK HERE or complete and return the hardcopy registration form at the end of this brochure. Please remember to read all the registration information first on the conference website - click here

Bankstown Sports Club The Venue Bankstown Sports is a state-of-the-art venue featuring a diverse selection of entertainment, dining, accommodation and function facilities. There is something for everyone including one of Australia s largest collections of signed memorabilia for sports fans, a piazza for the taste of Italy, a stunning tropical rainforest and much, much more. One of Sydney s top ten clubs, Bankstown Sports has over 52,000 members and supports some 38 sporting clubs representing over 8,000 sports men and women. The Club provides free, undercover car parking on site you can relax knowing your car is in a safe and secure environment. The new, state-of-the-art Events Centre offers optimal acoustics eliminating noise transfer, ensuring the event is uninterrupted. Bankstown Sports is central to many areas of Sydney, with the added benefit of having a Travelodge hotel intergrated within the Club. Come for yourself and see it...we d love to have you there! Call for Blue Heeler Conference Volunteers Want to be an important part of this year s APDT conference? Join the wonderful Blue Heeler Conference Volunteer Team. As a valued Blue Heeler Team Member you will help with the smooth running of our annual conference. It doesn t matter if this is your first conference or your 10th, as you will receive support and guidance from our experienced conference team and other Blue Heelers. Blue Heelers can help with a range of tasks, including: checking name badges at session doors & welcoming delegates; answering questions from our delegates; helping with the APDT merchandise stall and prize giveaways; assisting speakers; directing delegates to stream sessions. It doesn t matter if you are coming for one day or all three. Any assistance you can provide on any day would be greatly appreciated. Aside from being an important part of our conference, Blue Heeler Conference Volunteers will also have greater networking opportunities, as you will get to mingle with all of our committee, delegates and our speakers. If you would like to be part of our Blue Heeler Conference Volunteer Team, please send an e-mail to jackik@tpg.com.au advising: your name and preferred email address; which days you are available, and; a contact phone number where you can be reached before and during the conference. We look forward to seeing you all at Conference 2012! The Accommodation Travelodge Bankstown Hotel is located within the spectacular Bankstown Sports Club and guests have access to all four of the Club s restaurants, entertainment and conference facilities. The Hotel is also close to Bankstown Airport, the Dunc Grey Velodrome and Sydney Olympic Park, offering easy access to the area s major attractions. The Hotel has 108 rooms in total including 4 suites offering a rate to delegates of $160.00 (Standard room only). Bookings for rooms can be made through the Conference Registration process, either ONLINE or by completing the Registration Form in this brochure and faxing it back to the Conference Organisers. Conference Social Program Thursday 25 October 6pm-7pm Icebreaker If you register early from 5.30pm, you will receive a voucher for a free drink from the Piano Bar at the Club. (Note: the bar does not open until 6pm). Join your colleagues and catch up on some early networking. Friday 26 October 5.30pm APDT AGM, 6pm-7pm Meet the Committee If you attend the AGM, you can Meet the Committee over a few drinks in the foyer of the Bankstown Ballroom. This is your opportunity to get to know those who have the responsibility of managing your Association. Saturday 27 October 7pm - late Hawaiian Night Dinner Get with the theme... come dressed in your Hawaiian hula skirts and mumus - enjoy a sumptuous dinner, entertainment and the company of your colleagues for an evening of fun and frivolity. Disco music with lots of dancing. Dress up optional. Interested in a trade display? Download the Sponsorship & Exhibition Brochure from the conference pages on the APDT website or call the conference organiser on (02) 6288 3998 or by email apdt@onqconferences.com.au

THE APDT PRELIMINARY CONFERENCE PROGRAM FRIDAY 26 OCTOBER DAY 1 08.45am 09.00am 09.00am - 10.30am 10.30am - 11.00am 11.00am 12.30pm 12.30pm - 01.30pm 01.30pm 03.00pm 03.00pm - 03.30pm 03.30pm 05.00pm 05.30pm 06.00pm-07.00pm Conference Opening - APDT President Louise Ginman Dr Sophia Yin - From Clever Hans to Current Day: Steps you can take to keep behavior a science Have you noticed the lack of critical thinking applied to everyday situations even among those of us working in science and medicine? One only needs to turn to their email inbox to see examples of this. Friends read half-truths in a chain email become agitated (the point) and forward it as if it is proven fact. Research is the antithesis of that. Dr. Yin explores the world of behavioral research, describing a study from inception of a hypothesis, to determining the methodology for testing and analyzing the results. Even if you don t see research in your future, understanding and using the critical thinking required for good research is a valuable tool that can be applied to everything you do. Morning Tea Dr Sophia Yin - Teaching dogs to learn to earn Every pet needs a human who can lead, but not like a dictator, rather more like a partner in a dance. In this presentation attendees will learn a style of leadership that fosters a sound understanding of how humans contribute to canine misbehavior, provides quick results, and can be performed by even those who are physically small or delicate. Attendees will see how Dr. Yin s version of the learn to earn program helps owners set clear rules of behavior, communicate the rules through correct body language and timing of rewards and punishers, and provides an environment of more certainty and less stress for the pet. Attendees will see how this program can allow someone to change a dog s behavior virtually overnight, and they will see the specific factors that make someone a good leader for their pet. Lunch Grisha Stewart - Introduction to BAT for dog reactivity Behavior Adjustment Training (BAT) is a new dog-friendly combination of techniques to help dogs gain confidence, self-control, and social skills in a natural way. BAT uses real-life consequences (functional analysis) to reinforce sociallyacceptable behaviors. It was developed to be user-friendly for trainers and clients alike. Using video, images, and verbal explanations, you will learn the basics of this technique that is taking the world by storm. You will also get some background information on the science and techniques that are related to BAT. Afternoon Tea Pat Miller - Body talk Do you know what your dog is telling you? The dog training world has, in the last decade, come to understand the critical importance of recognizing the subtleties of canine body language. It s important not just to recognize but also respond appropriately to the communication signals our dogs are sending us, in order to best be able to train them and, when needed, help them to modify their behavior. In this session, Pat Miller will identify the various stress, deference, appeasement, displacement, affiliative, distance increasing and decreasing and other body language signals that dogs use. Using photos and videos she will isolate the various signals and help you learn to see what your dog is saying, and respond in a way that will maximize your effectiveness as a trainer and behavior consultant. APDT AGM (Grand Ballroom) Meet the Committee - Drinks at the Trade Show Bar SATURDAY 27 OCTOBER DAY 2 08.45am 09.00am Welcome - Louise Ginman (MC) 09.00am 10.30am 10.30am 11.00am 11.00am 12.30pm 12.30pm 01.30pm 01.30pm 02.00pm Pat Miller - How dogs think and learn Operant Conditioning. Classical conditioning. Positive reinforcement. Negative punishment. Respondent conditioning. Antecedent, Behavior, Consequence. Schedules of reinforcement. Cognition. Metacognition. It s enough to make your head spin. In this session, Pat Miller will present scientific principles of learning and behavior in commonsense language, in a way that will help clarify the confusion for you. Video clips will help you see how and why operant and classical conditioning are working together, all the time, and aid you in determine which approach might be more effective in any given training/behavior challenge. Morning Tea Grisha Stewart - Case studies: Aggression/fear/frustration rehab with BAT This talk includes a brief introduction to Behavior Adjustment Training followed by video examples of case studies to help clarify how this popular technique is used (correctly and incorrectly) in real life. Videos will cover the use of BAT with territorial aggression, fear-based aggression, object fears, and frustrated greeters and explore how BAT is based on the needs of an individual dog. Different types of set-ups will be shown to help explore the broad applicability of BAT. Lunch APDT Awards Presentation (20 minutes) ACAC Report

02.00pm 03.00pm 03.00pm 03.30pm Grisha Stewart - Puppy socialization with BAT Learn about developmental stages in puppies and what that means in terms of puppy kindergarten and other programs. Get recommendations on which skills to teach, which popular techniques to get rid of in your puppy classes, pitfalls to avoid, and how to use Behavior Adjustment Training (BAT) in an everyday way with normal puppies and for rehab with puppies with issues. Puppy problems are as easy to create as they are to fix, so learn how to help set puppies up for success. Afternoon Tea 03.30pm 05.00pm CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS A: Pat Miller - Bite me Dogs who bite people tend to have short lives. In this session on canine aggression, Pat Miller will help you understand what motives dogs to bite, and how to modify aggressive behavior so dogs can safely stay in their lifelong loving homes. Some teasers: 1.) Aggression is caused by stress reduce the stress and you reduce the aggression 2.) Management doesn t *always?* fail, and is a vital part of any aggression modification program. 3.) Follow an analysis of one of Pat Miller s actual cases, including video: an American Bulldog who resource guards with a toddler in the home. B: Sophia Yin - Low stress handling Think you don t have time to teach an old dog (or cat) new tricks? Think again! You influence an animal s behavior every time you interact with him, so you might as well make it a positive experience for both of you. In this presentation, Dr. Yin shows how to modify each interaction from the initial greeting to restraint for blood draws to have maximum positive impact on the pet. You ll learn how to do this quickly and safely, too. Examples include toweling techniques for dogs and cats, non-scruff holds for venipuncture, and using food motivators without further arousing an already hyperactive animal. This session focuses on how to quickly and easily modify handling and restraint techniques, based on the behavioral response of the dog and includes narrated video clips so you can see it being done. Ensure your patients love their visits to your hospital! C: Grisha Stewart - Method comparison - A critical look at 7 different methods for fear-based aggression Many dogs do not come to us as clean slates. They have already gone through a variety of other training techniques from the owners and potentially other trainers. It is helpful to know exactly what the other techniques are so that we can help our clients decide what is best for their dogs. This talk compares 7 different common methods for rehabilitating fearbased aggression from a humane training perspective, including force-free techniques and punishment methods from popular books and videos. When possible, video clips will be included to help visualize the differences. 07.00pm - 7.30pm 07.30pm - late Pre Dinner Drinks Conference Dinner - Hawaiian Night SUNDAY 28 OCTOBER DAY 3 08.45am 09.00am Welcome Louise Ginman (MC) 09.00am 10.30am 10.30am 11.00am Sophia Yin - From perfect pup to devil dog Everyone providing any kind of service in the pet industry, be they trainers, shelter workers or members of veterinary teams, should be aware of the importance of providing early socialization and training to puppies. And well-mannered puppies/dogs are at less risk of being relinquished. With that said, what happens when a puppy attends a puppy class so poorly run it s actually counterproductive? All is not lost. Dr Yin will discuss how to repair the damage done and what she learned about the amount of training needed to establish good habits even when not reinforced by owners. In this presentation, Dr. Yin documents the rapid deterioration in behavior and personality of her parents new puppy due to some improper training early on. Then she sows the more advanced exercises needed to quickly reverse the bad habits. Morning Tea 11.00am 12.30pm CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS A: Sophia Yin - Understanding and mending the rift between household pets (Feuding Fidos) What do you do when household dogs don t get along? Should you let them duke it out or try to manage it? This presentation shows why and how poor relations between family Fidos develop and what owners can easily do to prevent the problems. Attendees will see cases of such canine conflicts and the techniques for mending the rift. They ll also learn why choosing one dog to be higher ranked and then backing up his status can backfire over the long run, and why punishing the dogs can make the situation worse. Treatment will focus on changing the underlying emotional conflict that drives the aggression. B: Pat Miller - Dog play It s mystifying but true: some people don t know how to play with their dogs. It s also true that dogs and their humans who play together are more likely to stay together. The most common reason for dog-owner play-disconnect is the human s lack of understanding that different dogs have different play-styles: If you want to throw a ball for your dog to fetch, but his idea of play is tugging on a rope toy, the two of you don t get far. Also, dogs who don t have the opportunity as puppies to play with humans may not even understand that humans are for playing with. You *can* rehabilitate a play-deprived dog! In this session Pat Miller discusses various canine play-styles, as well as providing information on how to better play with your dog, and how to use play as a reinforcer in your training program.

C: Grisha Stewart - Foundation skills for dogs with issues Dogs with aggression, frustration, or fear issues need help with focus and decision making. Learn how and why to teach and troubleshoot what Grisha considers to be the top 10 most important dog skills for (over)reactive dogs, besides for actually choosing not to be reactive! These skills are Respond to Name, Target, U-turn, Emergency Recall, Leave It, Leash Tightness Means Turn Away (versus fighting), Relax, Wear a Muzzle, Disappear (to crate or bed), and Car Wash (stand between human legs facing the same direction as the person). 12.30pm 01.30pm Lunch 01.30pm 03.00pm CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS CONCURRENT SESSIONS A: Sophia Yin - Fear aggression Behaviour modification for dogs fearful of dogs While most people assume that dominance is the primary cause of dog aggression towards unknown dogs, the most common cause is fear. In fact, fear or defensive aggression towards other dogs is one of the most common reasons clients take their dog to veterinary behavior specialists. We used to assume most dogs who lunge and go ballistic when they see other dogs on the street were trying to exert high rank but now it s clear they are fearful or incompletely socialized. This presentation will show how aggression to unfamiliar dogs develops and how owners unwittingly make it worse. Dr. Yin will show video of dog body language that exhibits fear or anxiety even though they are acting aggressively. Attendees will see techniques for addressing both the outward behavior and the underlying emotional state driving the behavior. They will also learn to recognize when a patient that looks cured may actually be worse. B: Pat Miller - Positive solutions for behaviour problems Pat Miller is widely known as a leader in the positive reinforcement training world. Her classes, behavior consultations, academies, articles and books offer an unwaveringly positive approach to the world of dog training and behaviour. This session will offer an overview of positive solutions to a wide range of canine behavior challenges. Some of the behaviors covered include barking, digging, taking household objects, and more. Miller will use one or more of her actual cases to help illustrate her points, and will discuss the processes and protocols she uses with her human clients and their dogs. C: Grisha Stewart - Troubled teens and growly dog classes Growly Dog classes can rehabilitate aggressive and fearful dogs in a less expensive way than private lessons and even help provide more chances to do set-ups. Troubled Teens classes are similar to Growly Dog but are meant for the young dogs who have either missed out on puppy socialization or have been socialized in ways that cause more issues. Get detailed information with videos on how to teach classes for reactive dogs using BAT, including adolescent and adult dogs. These classes are almost recession-proof and can help bring in money and save dogs no matter how the economy is doing. 03.00pm 03.30pm 03.30pm 05.00pm 05.00pm Afternoon Tea Grisha Stewart - Quick Fixes - Creative management for problem behaviors Training and behavior modification create the most permanent change in a dog, but sometimes clients need to fix the problem right away? How do you provide quick fixes that are still ethical and fair to the dog? Get practical tips on ways that clients can change their environment to stop or prevent behaviors (from jumping up to barking to aggression) to give training time to take root. Conference Close - APDT President Louise Ginman For more information on the conference access the website: http://www.onqconferences.com.au/events/apdt2012.php Email: apdt@onqconferences.com.au

Association of Pet Dog Trainers Australia 26-28 october 2012... bankstown sports club, sydney Registration Form Please read: 1. Return completed form with accompanying payment to: On Q Conference Support, PO Box 3711 Weston CREEK ACT 2608 or fax to 02 6161 4719 2. A separate form must be used for each delegate. 3. Delegates may also REGISTER ONLINE by accessing the website http://www.onqconferences.com.au/events/apdt2012.php 4. By submitting your registration you agree to the terms and conditions of the accommodation and standard cancellation policies. 5. Please contact On Q Conference Support, Email: apdt@onqconferences.com.au, or telephone 02 6288 3998 if you have any problems. Section 1: Personal Details Title: First name: Surname: Address: City: State: Postcode: Work Home Telephone: (w) (h) Fax: Email: Delegate List Consent Your name and email details as given in this form (and any subsequent amendment) will be included in the Delegate list produced for the Conference which will be supplied to organising bodies, sponsors, exhibitors and all delegates attending the Conference. Please tick if you do not consent to inclusion of your details on the Delegate List. Section 2: Special Requirements If you have specific requirements please indicate below. We will endeavour to cater to your needs. Dietary Requirements: Mobility: Section 3: Registration Fees Conference 2012 TAX INVOICE ABN 93 835 779 670 ALL PRICES INCLUDE GST Conference Registration fees include morning tea, lunch and afternoon tea each day, attendance at sessions and a conference pack with conference program. APDT Australia members MUST be financial for 2012/13 to be eligible for the member rate. If you are unfinancial, please pay your membership prior to registration through the APDT website. Once paid you may register as a financial member. Full time Vet Nursing or Vet Science students attend at member prices. Please enclose a photocopy of your TAFE or University student ID card when registering to receive this discount. **Non Member rates include optional Associate membership of APDT for 2012/13. If you are registering as a non member and wish to take up Associate membership, you will be required to complete an official APDT membership form to accompany the registration. This is necessary to comply with legislative requirements for membership. Please download the form from the APDT website - http://www.apdt.com.au EARLY BIRD CLOSES 20 SEPTEMBER 2012 REGISTRATION RATES Please tick days of conference attendance - Fri Sat Sun All prices GST inclusive $AUD 1-day 2-day 3-day APDT Member Early Bird $185 $310 $415 APDT Member Standard $205 $350 $450 Non APDT Member Early Bird** $250 $370 $470 Non APDT Member Standard** $270 $390 $505 Total aud $ Section 4: ConFERENCE DINNER Arabian Nights, Saturday evening : 7.00pm for 7.30pm YES, I would like to buy tickets @ $65 per person (Drinks purchased separately) Total aud $ Section 5: STReam PREFERENCE (saturday 27 and sunday 28 october) Places in streamed sessions are limited and allocated in order of registrations received. Please number your preferences below: Sat 3.30pm - P Miller - Bite me S Yin - Low stress handling G Stewart - Method comparison... Sun 11.00am - S Yin - Understanding & mending the rift... P Miller - Dog play G STewart - Foundation skills for dogs... Sun 1.30pm - S Yin - Fear aggression... Pat Millar - Positive solutions for behaviour problems G Stewart - Troubled teens... Pto

Association of Pet Dog Trainers Australia 26-28 october 2012... bankstown sports club, sydney Conference 2012 Section 6: accommodation (Please ensure you read the accommodation refund/cancellation policy below). If you should prefer accommodation other than that listed below, please don t hesitate to call On Q Conference Support on 02 6288 3998. If you do decide to pay the full amount at the time of registration, refunds will be provided for any changes up until 7 days out from the event. Any outstanding balance for incidentals are then to be settled with the hotel upon check out. Date In: ETA: Date Out: Smoking Non-Smoking I will be accompanied by, or have arranged to share with: Hotel Room Type (please circle room type) Cost Preference Travelodge Hotel Single / Double / Twin Standard room $160.00 8 Greenfield Parade Bankstown NSW 2200 Single / Double / Twin Standard room + 1 breakfast $175.00 www.travelodge.com.au Single / Double / Twin Standard room + 2 breakfast $190.00 Please complete the following: I will be paying for the full booking, night(s) with this registration. Please hold my credit card details for payment of all accommodation 14 days prior to the event. Deposit Total AUD $ ACCOMMODation REFUND/CANCELLATION: Any cancellations of accommodation must be made in writing to the Conference Organiser 14 days prior to the Conference (12 October 2012). Please note that if you provide credit card details and cancel after 12 October, the hotel is entitled to deduct one nights accommodation in lieu. CONFERENCE CANCELLATION: All refunds must be requested in writing. An administration fee of $50 will be charged for cancellations. No refunds will be granted after 30 September 2012. Neither APDT Australia nor the Conference Organiser are responsible for any loss or damage as a result of alteration to the program, cancellations or postponement of the conference due to unforeseen occurence or any other event that results in staging of the conference being impractical or impossible. If APDT Australia is forced to cancel the conference due to unforeseen circumstances, it will only be liable to reimburse the conference fee. Delegates are encouraged to take out their own insurance as necessary to cover potential losses. Section 7: Payment Summary TAX INVOICe Registration Fees aud$ ABN: 93 835 779 670 Conference Dinner aud$ accommodation aud$ grand total to PAY: aud$ Payment: Enclosed is my cheque (made payable to On Q Conference Support (Principal Doreen Culliver)) I am faxing my requirements, payment will follow by mail. Direct Deposit (EFT) to account details below and please provide faxed confirmation of the deposit: Account Details: BSB: 06 2912 Account No: 1015 3163 Name: On Q Conference Support Date of direct deposit: / / Reference Code: Please charge my credit card. Is this a corporate card? Yes No Type of card: VISA MC Number on card: / / / Expiry date: / Name of cardholder: Signature of cardholder: On Q Conference Support PO Box 3711, Weston ACT 2611 T: (02) 6288 3998 F: (02) 6161 4719 E: apdt@onqconferences.com.au OFFICE USE: Rec d / / Processed: Confirmation sent / / Follow up: