It All Starts With a Puppy...and You.

Transcription

1 The Canine Companions for Independence Puppy Matriculation Packet It All Starts With a Puppy...and You. 1 Canine Companions Matriculation Packet

2 Matriculation and Turn-in Guide - February 16, 2018 At Canine Companions for Independence, our pups have a very special destiny to assist a person with a disability in leading a more fulfilling and independent life. We know that raising a puppy and then turning in the puppy is a difficult and emotional experience. Thank you for all of your time and dedication to raising a puppy. We have assembled the Puppy Raiser Matriculation Packet specifically with you, the puppy raiser, in mind. In the following pages, you will find the necessary information in chronological order to successfully turn in the puppy and enjoy a pleasant visit to the Canine Companions for Independence Northwest Training Center (also known as the Jean and Charles Schulz Campus). Table of Contents Important Dates Shipping Guidelines Dogs in Heat Calendar of Events Turn-in Pictures Address for Puppy Photos Driving Directions to Puppy Photos Puppy Photo Protocol National Graduation Day Address of Graduation Ceremony Driving Directions to Graduation Ceremony The Ceremony Traveling With the Puppy Car Rentals* Lodging* Forms to Return to Puppy Program Veterinary Records Turn-in Questionnaire If the Canine Companions Puppy is Released Released Dog Application Turn-in Location and Directions to Turn-in Play Yards One on One Time Dinner Meal Capes and ID Tags Turn-in Canine Companions Matriculation Packet

3 Important Dates The following is a convenient checklist, calendar of events and to-do list to help with the puppy turn-in experience. 2/2/2018 Matriculation slideshow photos due; two photos per matriculating dog. 2/2/2018 RSVP online at 2/2/2018 Veterinary records, turn-in questionnaire and final monthly progress report due. 2/2/2018 Shipping information due to the Canine Companions Veterinary Clinic, (707) (If applicable). Shipped puppies must arrive on a flight at San Francisco International Airport on Monday, 2/12/2018 or Wednesday, 2/14/ /2/2018 Begin feeding Eukanuba Adult Large Breed Formula, if not already doing so. If shipping the puppy, make an appointment with your veterinarian for a Travel Health Certificate within 10 days of flight. Northwest Puppy Program Program Department Fax: (707) Canine Companions for Independence Vet Clinic Fax: (707) Dutton Ave. nwrpuppy@cci.org Santa Rosa, CA Slideshow Photo nwslides@cci.org RSVP: 3 Canine Companions Matriculation Packet

4 Raise a Puppy, Change a Life. Shipping Guidelines If you are unable to attend the graduation ceremony or you have decided that you would like to ship the puppy, please complete the following steps: Call the airlines and make flight arrangements. The puppy needs to arrive at San Francisco International Airport on Monday, 2/12/2018 or Wednesday, 2/14/2018. Our vet clinic must have shipping information no later than 2/2/2018. Contact them at (707) Please include flight departure time, arrival time, airline carrier and flight number. Be sure the consignee is PET EXPRESS for Canine Companions for Independence. The Canine Companions puppy must be in an airline-approved crate that meets their specific requirements. Check with your airline for correct crate size, water dish and food requirements. Label crate with your return address and Canine Companions address: Canine Companions for Independence, 2965 Dutton Avenue, Santa Rosa, CA and phone number: (707) You must have the puppy examined by, and obtain a health certificate (usually a duplicate) from your veterinarian. Schedule an appointment within 10 days of shipping, as travel health certificates are only valid for 10 days. On the morning of the puppy s flight, the puppy should not be given a morning meal and only a limited amount of water to drink. The puppy should be toileted just prior to crating when you arrive at the airport. The turn-in paperwork must be sent and received by 2/2/2018 prior to shipping the Canine Companions puppy. DO NOT ATTACH THE TURN-IN PAPERS TO THE SHIPPING CRATE. If you have questions regarding shipping arrangements or need help, please call (707) Dogs in Heat If the puppy you are raising is in heat or comes into heat at any time during the week of graduation, please contact the vet clinic at (707) asap (Monday through Friday, 8:00 am-5:00 pm) so we can get the puppy settled into the kennels. If she comes into heat on Friday, contact the Puppy Program Department during check-in or directly with the veterinary clinic. 4 Canine Companions Matriculation Packet

5 Unfortunately dogs in heat cannot attend the graduation activities or events, but we will bring the puppy out of the kennel for a turn-in photo. If you will be attending photos, please be sure to let us know if you would like a photo with the puppy. We understand that it is a disappointment that the puppy will not be able to attend Friday s events or graduation, but we encourage you to participate so that your puppy raising efforts can be honored. You will need to arrive at photos no later than 10:15 am. Calendar of Events Status Date and Time Event or Activity Location February 16, :00 to 11:00 am February 16, :00 am to 1:00 pm February 16, 2018 Anytime between 11:00 am and 1:00 pm February 16, :45 to 3:45 pm February 16, :45 to 4:45 pm February 16, :45 to 4:45 pm March 28, 2018 Puppy Pictures and Equipment Exchange Puppy Raiser Appreciation Luncheon Canine Companions for Independence Campus Tour Graduation Ceremony Puppy Turn-in Kennel Open for Viewing/Self Guided Tour First Professional Training Report Sent to Puppy Raisers North Training Room, Schulz Campus South Training Room, Schulz Campus Bobby s Place, Schulz Campus Luther Burbank Center for the Arts Check-in at South Training Room, Schulz Campus Check-in at South Training Room, Schulz Campus n/a Turn-in Pictures Puppy photos are an informal time, where you will have the opportunity to meet other puppy raisers and dress the puppy for graduation. Puppy photos take place at the Canine Companions Northwest Training Center, which is located just a few miles south of downtown Santa Rosa, California. Address for Puppy Photos Canine Companions for Independence Jean and Charles Schulz Campus North Training Room 2965 Dutton Avenue Santa Rosa, CA Driving Directions to Puppy Photos From downtown Santa Rosa, California. Take Highway 101 heading south from downtown Santa Rosa. Take the Hearn Ave. exit. 5 Canine Companions Matriculation Packet

6 At the end of the ramp, turn left at the stop sign and continue along the frontage road (past several auto dealerships). The road curves to the right and goes over a set of railroad tracks. At the first stop sign (G & C Auto Body Shop is on the corner), turn right onto Dutton Ave. Canine Companions is on the left hand side near the end of the street. Parking is available in the front or rear parking lots and on the street in front of the campus. Photo check-in is under the covered overhang outside the training buildings in the center of campus. Puppy Photo Protocol To prepare for the puppy s photo, the following is an outline regarding what to expect at the photo shoot. Puppy pictures run from 9:00 to 11:00 am. Please do not take the dog out to the play yard before photos as the mud and dirt tracked in gets ground into the photographer s backdrop and drop cloth. Additionally, it spoils the photos for all those that come after you in the photo schedule. Check-in upon arrival. Please bring the puppy s cape(s), ID tag, collar and Gentle Leader. You will be instructed to turn in the cape and Canine Companions ID tag, and then remove any additional dog tags, which you may keep. You will be given a matriculation cape, a blue leash and a collar. Please dress the puppy for photos. If you are using a Gentle Leader or prong collar and prefer to keep this on, please do so. Photos are taken on a first come, first served basis. Be prepared to stand in line as you wait your turn. You will be called when the photographer is ready for you, be prepared. Unfortunately dogs in heat cannot attend the graduation activities or events, but we will bring the puppy out of the kennel for a turn-in photo. If you will be attending photos, please be sure to let us know if you would like a photo with the puppy. Photos are exclusively for the matriculating puppies and their puppy raising family. No group, breeder or litter mate sittings will be allowed. (Exceptions are made for puppies raised in correctional facilities.) You must arrive by 10:15 am. in order to check in and get in line for your photo sitting. We cannot guarantee a sitting for those who arrive after 10:15 am. Thank you! National Graduation Day Puppy raisers across the United States embark on a journey with a Canine Companions puppy that lasts approximately a year and a half. It begins with a commitment to raise a cute little fuzz ball in hopes of it becoming a Canine Companions assistance dog and ends with the trip to a Canine Companions training center for turn-in and acknowledgment at the graduation ceremony. The following information is provided to help make the journey s end a little easier. 6 Canine Companions Matriculation Packet

7 Address of Graduation Ceremony Luther Burbank Center for the Arts 50 Mark West Springs Road Santa Rosa, CA River Rd. Mark West Springs Rd. Driving Directions to Graduation Ceremony From Canine Companions Jean and Charles Schulz Campus. Take a right out of Canine Companions parking lot and head South on Dutton Ave. At the first stop sign, turn left onto Bellevue Ave. Continue on Bellevue Ave., which becomes Corby Ave. Continue onto Corby Ave. Turn right onto Hearn Ave. Turn right onto Santa Rosa Ave. Turn right to merge onto US-101 North Continue on US-101 North through Santa Rosa Take the River Road exit Turn right onto Mark West Springs Road Turn right into the Luther Burbank Center for the Arts main entrance Guerneville Rd. West College Ave. Stony Point Rd. Hearn Ave. Dutton Downtown Santa Rosa The Ceremony Bellevue Ave The graduation ceremony will begin at 1:45 pm and will last approximately two hours. Below is an outline to provide you with information regarding what to expect at the graduation ceremony. Please arrive at the graduation site at approximately 1:30 pm. Sit near an aisle so you can easily make your way to the side of the auditorium and be prepared to go on stage. The presenting staff will ask the matriculating class to line up alphabetically by puppy (refer to the graduation ceremony s program for order) and prepare to come on stage. As the presenting staff instructs, each puppy raiser(s) should proceed to center stage to receive their medallion. After receiving the medallion, exit the stage by the stairs at the opposite side of the stage. Now that your part is done, sit back and enjoy the rest of the ceremony. 7 Canine Companions Matriculation Packet

8 Turn-in Location and Directions to Turn-in Puppy turn-in will be held at the Jean and Charles Schulz Campus from 3:45 to 4:45 pm after the graduation ceremony. It will take place in the South Training Room at the rear of the campus. For directions and map, please refer to the section, Driving Directions to Puppy Photos. Play Yards The large play yard (Gittinger Park) will be open the morning of graduation for playtime with other puppies after your puppy turn-in photo is taken. Please note, Gittinger Park will not be open in the afternoon following the graduation ceremony. The play yards behind the training buildings (accessed through the building) will also be closed in the afternoon. One on One Time The training staff will be providing blankets on the patio and grass (weather dependent) or inside the building for you to spend some time with your puppy before saying goodbye. There will be training staff available to answer any questions you may have about the turn-in process or professional training. Dinner Meal Please remember to feed the puppy prior to turn-in. The pups will NOT be fed in the kennels that night (Please bring your own water and bowl-to avoid spreading communicable diseases). Please do not feed your puppy right before or after using the play yard as this can be dangerous to the puppy. Capes and ID Tags Canine Companions for Independence ID tags, logo capes, logo vests and other Canine Companions training equipment must be returned on turn-in day. 8 Canine Companions Matriculation Packet

9 Turn-in When you have said your good-byes and are ready, you can make your way to the South Training Room where you will be welcomed by program staff. A staff member will then take the puppy to meet his or her new roommate and get settled in. At this time you are welcome to tour our kennels before leaving campus. Traveling With the Puppy Some, but not all airlines will allow a Canine Companions puppy to accompany you (a passenger) in the cabin. If an airline s policy does not allow the puppy to fly in the cabin, it will need to fly as cargo in an airline-approved crate. An additional fee is generally required and they will require you to purchase a crate if you do not have one with you. It is important to note that all animals (including Canine Companions puppies) must have a travel health certificate issued within 10 days of the flight in order to fly in the cabin or as cargo. We highly recommend that you review the airlines policies before booking your flight. The following are provided as helpful tips when making your travel arrangements. Make your reservations sooner rather than later. Speak to an agent about the airlines policies regarding a dog flying in the cabin. If they do allow, inquire about exit row seating or extended legroom to allow for more space. If they do not allow, make reservations for the dog to travel as excess baggage and inquire about crate size requirements. Make a veterinary appointment within 10 days of flight and request a health certificate for travel. On travel day, feed the puppy at least two to three hours before the flight and offer plenty of toileting opportunities. Bring wipes or towels to clean up the dog in the event of an accident inside of the crate. Bring food in a Ziploc bag so that you can feed the dog if needed when you arrive. Car Rentals* Name Reservations Hand Control Rentals Enterprise Hour Advance Reservation Hertz Hour Advance Reservation Avis Hour Advance Reservation Budget Week Advance Reservation *Please note that the hotel and car rental information provided does not reflect a recommendation by Canine Companions. We suggest that you research to determine what best suites your needs. 9 Canine Companions Matriculation Packet

10 Lodging* Local area motels and hotels near the Jean and Charles Schulz Campus. Name Address City Phone Sandman Motel 3421 Cleveland Ave. Santa Rosa (707) Hyatt 170 Railroad Santa Rosa (707) Budget Inn 6298 Redwood Drive Rohnert Park (707) Comfort Inn 2632 Cleveland Avenue Santa Rosa (707) Courtyard by Marriott 175 Railroad Santa Rosa (707) Extended Stay America 2600 Corby Avenue Santa Rosa (707) Flamingo Resort Hotel th Street Santa Rosa (707) Holiday Inn Express 870 Hopper Ave Santa Rosa (707) Motel 6 North 3145 Cleveland Avenue Santa Rosa (707) Travel Lodge 1815 Santa Rosa Ave Santa Rosa (707) Best Western Inns 1500 Santa Rosa Ave Santa Rosa (707) *Please note that the hotel and car rental information provided does not reflect a recommendation by Canine Companions. We suggest that you research to determine what best suites your needs. 10 Canine Companions Matriculation Packet

11 Forms to Return Thank you so much for the love, care and dedication you ve shown your puppy for the last year and a half. We look forward to celebrating all you and your puppy have accomplished at matriculation. 11 Canine Companions Matriculation Packet

12 Veterinary Records Puppy s Name: We are in the process of reviewing the medical records for the next matriculating class of Canine Companions puppies. To prevent duplication of vaccinations and other services, we would appreciate your attention in forwarding the following documents to our clinic as soon as possible: Copy of neuter and spay certificate If applicable Copy of rabies certificate REQUIRED Copy of all vaccine records If your puppy in training is due for vaccines on or close to the turn-in date (within a month or so), please have them taken care of prior to turn-in and fax that information to the Canine Companions vet clinic. Copy of any other medical records Other: *Please do not plan to bring your veterinary records to turn-in as that does not allow us adequate time to update our records. Please check the appropriate boxes below (you must return this document even if your puppy in training received all medical care at the Canine Companions vet clinic): Vaccinations were performed at the Canine Companions vet clinic Vaccines were provided at: Clinic Name Phone Number My dog has been spayed or neutered at: Clinic Name Phone Number My dog has not been spayed or neutered. Please , mail or fax these records to: Canine Companions for Independence Veterinary Clinic 2965 Dutton Ave. Santa Rosa, CA Veterinary Clinic Phone: (707) Veterinary Clinic Fax: (707) records to: NWrecords@cci.org Thank you for your prompt response. 12 Canine Companions Matriculation Packet

13 Turn-in Questionnaire Please submit all forms on the following pages to the Puppy Program Please , mail or fax these records. Department no later than: 2/2/2018 CANINE COMPANIONS FOR INDEPENDENCE PUPPY RAISING PROGRAM ~ TURN-IN QUESTIONNAIRE Date: Puppy Name: Puppy Raiser(s): We would appreciate information about the puppy that you raised. It will be valuable to the kennel staff and CCI instructors who will be interacting with him or her. You are the best source of information on the puppy s training, past experiences, and temperament. Please complete the following questions and provide any additional information you think would be helpful for the puppy s transition into advanced training. NOTE: All CCI puppies should be eating Eukanuba Large Breed Adult formula as per CCI guidelines. If the puppy you raised is NOT currently on this diet, please begin transitioning to this diet ASAP in order to help the puppy acclimate to kennel life easier. Any transitions to a new diet should take about a week to accomplish and this is best done while in the puppy home. List history of illness, accident, or recurring problem: Describe any history of toileting challenges or issues: Health Information Name of veterinary facility used Address Phone : For intact female : Please list ALL heat cycle dates Please circle one: Spay, Neuter date or N/A : Type of heartworm medication : Date of last medication & due date for next dose Type of Flea & Tick control : Date of last medication & due date for next dose 13 Canine Companions Matriculation Packet

14 Name(s) puppy responds to other than his/her name: Toy & Fetch What is the puppy s favorite toy or type of toy? Does the puppy play fetch? Yes: No: The following can be used in lieu of your last monthly report: Behavior - Is the puppy YES NO Quiet when crated with people nearby Quiet when crated without people nearby Sleeping in a crate at night Urinating and Defecating on leash on command Interacting gently with children Calmly allowing grooming and bathing Calmly allowing nail trimming Calmly accepting of hands-on restraint and cradling Accepting of gentle leader when on leash Maintaining eye contact with handler Chew Inappropriately Steal food or garbage Bark protectively or territorially Growl at Have overly shy reactions Demonstrate overly excitable greetings Protect food or toys Mouth/snap/bite Have travel sickness Have excessive energy Establish territory by urinary marking Sexually mount another dog Dig Fence fight/bark with neighboring dog Other Please describe any behavioral problems or difficulties you have experienced with this puppy that will help the training and kennel staff understand him/her better: 14 Canine Companions Matriculation Packet

15 Command Not Introduced Practicing Command Not Introduced Practicing NAME HURRY KENNEL WAIT RELEASE LET S GO QUIET DON T DRESS SIT DOWN STAY CAR OFF UNDER HERE BED SPEAK STAND ROLL BACK HEEL SIDE UP JUMP VISIT LAP SHAKE DROP Please describe any concerns or problems you have had introducing any command to the puppy: 15 Canine Companions Matriculation Packet

16 Temperament Does the puppy demonstrate Never Rarely Frequently Always Willingness to work Confidence Calmness Attentiveness Adaptability Distractibility Fearfulness Anxiety Aggression High prey drive Describe any dislikes, fears, or anxieties exhibited by the puppy, including the frequency and severity of reaction: Use the following space to share any additional information about the puppy with our staff: 16 Canine Companions Matriculation Packet