Part-Time Dog Walker Job Summary

Transcription

1 Part-Time Dog Walker Job Summary Summary: This position is part-time and flexible. Please note this will vary depending on client need and business activity. It is TAILored Pet Services practice to ensure consistent pet care providers for our clients as much as possible. The following is a list of general job responsibilities for the Dog Walker position. This list is not all inclusive and may be broadened or changed as a result to meet changing business needs. Dog Walker Responsibilities Pick up and drop off dogs from their homes Ensure security of client homes when picking up and dropping off Understand special requests and conditions for each dog Walk dogs outdoors in all weather conditions (anywhere from 15 minutes to 5 hours at a time) Transport dogs safely to and from their homes Give each dog love and attention Ensure each dog is getting exercise and bathroom breaks and remove pet waste Guarantee safety of the dogs you are walking and those (humans and dogs) around them Maintain leadership of the pack of dogs (if walking multiple dogs at a time) Take photos of the dogs (so human clients can see how they are doing) Refresh water, wipe paws and give treats Communicate with clients and schedule appointments (may conduct consultations for new clients) Conduct initial consultation with new clients and fill out client information sheets Update clients with including photos and videos of their dogs Answer inquiries related to your service, clients dogs Record which dog(s) you walked, how long the walks were, anything abnormal that you noticed Manage your own schedule via phone, and text message Keep track of your visits and submit to the employer Other duties as assigned Dog Walker Requirements Willingness to work a fluctuating schedule between 10:00am-3:00pm Monday-Friday Ability to fill in during company holidays highly desirable (overtime pay applies) Must be honest, dependable and trustworthy Must have excellent organization skills, the ability to work independently, good time management and good communication skills Must be able to drive and walk in all kinds of weather conditions Must be able to follow client directions Must be FLEXIBLE, as this is a customer-driven business and we are often revising the schedule to meet the desires and needs of our clients at a moment s notice Must have a cell phone with ability to take pictures and computer with internet access and a printer to effectively communicate with clients and TAILored Pet Services staff Must have the physical ability to get down on the floor with pets, walk them and exercise with them, and the ability to handle a 75 pound animal Must have reliable, licensed and insured transportation Must be comfortable around all types/sizes/breeds of dogs plus any other pets in client s home Ability to work in a fast paced and dynamic work environment Duty to professionally represent the company. Exhibits regular and timely attendance Physical Ability Requirements: Sit for prolonged periods of time, including as a driver or passenger in an automobile. Utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time. Sit on floor with pets, walk them and exercise with them, and the ability to handle a 75 pound animal Lift, carry, and otherwise transport work-related materials that frequently weigh up to 50 lbs. Maneuver across various terrain and move up and down stairs frequently Signature

2 Phone: Cat Sitting Qualifications/Guidelines Website: You may have the opportunity to work with Tailored Pet Services (TPS). We are excited to have you helping us to care for pets in the Snohomish County areas. We provide an excellent and reputable service, and expect nothing less of you as an employee. We want to make sure that our employees are fully aware of what this job entails. The following are some general qualifications and guidelines that must be followed as a professional pet-sitter for TPS. MISSION STATEMENT TAILored Pet Services number one priority is our clients peace of mind. While they are away, they can rest assured that their tailed friends receive quality care in the comfort of their home. We accomplish this with unparalleled customer service that is reliable, resourceful and responsive QUALIFICATIONS LOVE animals of all kinds and have/had pets of your own. At least 18 years of age and be physically able to perform the job duties. Agree to submit to a background check. Flexible and available to work weekend hours as well as HOLIDAYS Must be able to drive in all kinds of weather conditions Willingness to work a fluctuating schedule (you go to work when clients are on vacation) Follow all TPS policies and procedures and client written directions Must be comfortable around all types/sizes/breeds of cats plus any other pets in client s home Prepared to take and pass the Pet First Aid Certification course. (Course will be paid for by TPS) Undergo any and all training as deemed necessary by TPS at all stages of your employment. Reliable and responsible, placing the care of each pet equal to that of your own family. Gentle, calm, loving, affectionate and playful around the animals. Honest, detail-oriented, kind, courteous, and have the ability to work independently. Write well, communicate easily, and be able to follow directions. Think on your feet and make decisions quickly when it comes to dealing with unexpected problems/situations that may arise during a visit. Own reliable, insured transportation, know the Snohomish County area and prepared to drive miles per day, more or less, depending on the number of jobs and distance between jobs. Own reliable cell phone and daily internet/ access. Eager to work because of your love of animals, and not just money! PHYSICAL ABILITY REQUIREMENTS: Ability to sit for prolonged periods of time, including as a driver or passenger in an automobile. Ability to care for pets which may include sitting, standing, bending, kneeling, reaching, pushing, pulling for up to periods of an hour walk plus handling a 25 pound animal Ability to see, smell and hear in order to be aware of environment and respond to pet needs Ability to frequently use hands for simple grasping, fine manipulation, pushing or pulling

3 GUIDELINES Communicate with clients, schedule appointments and conduct consultations for new clients Ensure security of client homes when visiting and respect the homes of our clients as if a castle. If you break or damage anything, you must report it immediately to TPS. Understand special requests and conditions for each cat and give each one love and attention Take photos/videos of the cats (so human clients can see how they are doing) Remove feces and urine from litter box, sweep/vacuum around the outside. Clean up all messes related to the pet (breakage, spills, accidents, etc.) Refresh water, administer medication, and give treats Home care duties which may include bringing in mail/newspaper/deliveries; taking out/bringing in garbage and recycling; watering plants/lawn; and other duties as necessary or requested. Show up when you are scheduled to visit. If you ever cannot make an appointment, you must contact TPS immediately. If you completely miss a visit, it will be grounds for termination. Accurately document all visit activities on the Daily Visit Log. Attentive when visiting with the pets. Phone calls/texts permitted to client you are servicing and only if absolutely necessary. No visitors (humans or pets!) are allowed to accompany you to any appointment. If you open a door or gate, turn on a light, etc., remember to shut the door or turn off the light. Be sure to be aware of how you found the home, and leave it in the same exact way. Use common sense when walking through a home without removing your shoes. Being organized is crucial. Required to manage your own schedule via phone, and text message. Also, you will need to document activities, leave notes, keep up with keys, and lock doors. You must have a system that works for you to remember all that needs to be done during a visit. TPS forms will assist you with this. Keep all keys and client files in a safe, secure location. You must store keys and files separately and never leave them in your car take only the keys and files needed for that day. Must be honest, dependable and trustworthy and keep all client and TPS company information confidential. Not allowed to work for another pet-sitting company, or solicit your services independently of TPS, while employed by TPS. Own cell phone and dependable/insured transportation so you can go to and from appointments (you cannot be dropped off and picked up by someone). Contact TPS immediately to report anything out of the ordinary during a visit (accidents, spills, breakage, etc.) Safety is a top priority. Do not ever enter an area that you do not feel safe. Please contact TPS if there is any suspicion at all about the safety of the visit location. You must contact the police first if you feel any immediate danger. Communicate with TPS immediately if anything about the pet(s) does not seem well. If you cannot reach TPS and the pet is in immediate need, please contact the pet s owner and take the appropriate action (i.e. call or take the pet to the veterinarian). Do not ever leave the home feeling that something is amiss reporting it to TPS and/or client. Signature Date

4 *** Due to the bonding that occurs between sitter/pets and owner/sitter we ask for at least a one year commitment to work with TAILored Pet Services on a continual basis. This does not mean that you must agree to every job that we request, but it does mean that you are willing to commit to working with us on an ongoing basis for one year. *** Areas I would care for cats (check all that apply) Bothell Edmonds Everett Everett Everett Everett Lynnwood Lynnwood Lynnwood Mill Creek Mukilteo Snohomish Some assignments will be during the holidays. Please check the boxes of ALL the holidays that you ARE available to do cat sitting (you will be paid time and a half): Martin Luther weekend President s Day weekend Easter Memorial Day weekend 4th of July Labor Day weekend Veterans Day Thanksgiving weekend Christmas Eve Christmas Day New Year s Eve New Year s Day Most assignments are 7+ days/include weekends. Are you available for both? Yes No As part of the in-person interview, I agree to perform a skills assessment to prove that I can complete the physical requirements of the job. Yes No If hired, I agree that pet sits visits will be done at approximately the same time each day to maintain continuity for the pets. Most cat visits are once daily, and that time can (usually) be as suits your schedule. If the visits are twice daily, please do one visit in the morning (7-9 a.m.) and one visit in the early evening (7-9 p.m.) unless the client requests otherwise. Yes No If hired, I will upload visit logs/photos to company s Dropbox by 4pm the day of visit. Yes No Please sign the auto liability release form below: Phone: scheduling@tailoredpetservices.com Website: I understand that in a case of a pet medical emergency, I may need to transport a pet to the vet. I agree not to hold TAILored Pet Services and/or clients liable for any damage should any damage occur to my car while transporting pets while under the employment of TAILored Pet Services. Signed Date Print Full Name Make/Model of car:

5 ****Due to the bonding that occurs between walker and dog(s) (and owner with walker), ideal candidate is someone willing to stay with TAILored Pet Services LLC for at least one year on a continual basis. **** Job description for Dog Walkers: Before being hired, you will go on a ride-a-long to see if it is a good fit for you. You will not be compensated for it as it is a chance to see if the job is a good match for you. If you are hired, you will go on additional visits with another employee until you feel comfortable to go solo. You will be compensated for training. Sometimes we are asked to take dogs to a trail or park so your car must be dog-friendly. Please be aware that dogs may shed in your car and/or may track mud in during inclement weather. A heavy blanket and towels will help protect your car. Even when it is raining, dogs still need to go out. Depending on the clients instructions, some dogs won't need to go out for the full visit so you can walk them for half the time during inclement weather and use the additional time to play or pet them. Do you have rain gear that will keep you dry? Yes No Do you feel comfortable driving/walking in inclement weather? Yes No If dogs get dirty on a walk, please hose them off and towel dry them (owners will provide towels) before putting them back in house. The owner will thank you! A flexible time frame will be given to you by me or pet owners in which to walk the dog(s). This usually is a 2- or 3-hour window during mid-day hours (11-2 is the usual time frame for walks). At the initial client interview, you will be given a key to client s home and when applicable, alarm codes to access the house. Occasionally, clients may be home sick or taking a day off at home; please be aware that even if you don t see client, client may be home. Put the key in your pocket as soon as you get in the house, so you don t leave it inside and lock yourself out! Even if you are walking a very friendly dog (and most of them are), remember that some of the dogs you will see on the walk may NOT be friendly. Keep the dog you are walking away from other dogs. We at TAILored Pet Services LLC do not walk more than two dogs at one time. All dogs must be leashed during the walk. Important! We require that you text the TAILored Pet Services LLC office at the start of each dog walk and upload a copy of the visit log to Dropbox within 24-hours of the visit. Mileage: flat per day rate of $1.00 for the first client visit and $0.50 for each additional client visit thereafter. Please sign the auto liability release form below for dog walking: I have a car that is dog-friendly. I agree not to hold TAILored Pet Services LLC and/or clients liable for any damage should any damage occur to my car while transporting dogs while under the employment of TAILored Pet Services. Signed Print Full Name Date Make/Model of car: If you do NOT wish to transport dogs in your car, please sign below: I am aware that I can walk the dog in the immediate neighborhood, and therefore, will NOT transport dogs in my car. I am also aware that any dogs I service may be reassigned if a client requests their dog be transported. Signed Date Print Full Name