5/8/2018. Successful Animal Shelters: It s Not Just About the Money. Myth Busting

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1 Successful Animal Shelters: It s Not Just About the Money Laura A. Reese Global Urban Studies and Urban Planning Michigan State University Research Support Provided by The Stanton Foundation and Michigan State University Myth Busting Rural shelters are not disadvantaged in budget, staff, volunteers Numbers of full time staff do not impact shelter activities Higher budgets do not increase shelter activities and services or improve outcomes Age of the facility does not affect activities, services, or outcomes Open intake status does not affect activities, services, or outcomes High resource shelters come in all types High resource shelters do not necessarily have better outcomes 1

2 Animal Shelter Challenges 70 million stray cats and dogs 324,500 to 748,913 relinquished annually 3 to 8 million animals in shelters 5,500 euthanized per day 388,381 euthanized in % of gross intake euthanized $8 per capita spent on shelters annually Research Questions What is the extent of use of best practices? What traits, programs and activities are most strongly associated with positive outcomes? What should shelters do to foster better outcomes? Methodology 2

3 Shelter Data Survey: all 165 licensed shelters in Michigan Response rate 56% Shelter Activity Reports Topics: traits of shelters Aspects of shelter operations Site visits: 8 shelters 4 with highest save rates 4 with most improved save rates Best Practice Guidelines ASV NACA ASPCA HSUS SAWA Prior research Shelter Traits Capacity Budget Personnel: staff and volunteer Open or limited intake Public or Non-profit Urban, suburban, rural 3

4 Practices Measured Maintenance Data Management Population Management Animal Care Health Protocol Volunteers Animal Enrichment Adoption Practices Staffing and Training Community Relations Outcome Measures Save rates State inspections Complaints Survey of perceived success Data Limitations Relies on State reporting forms Inconsistent reporting of owner euthanasia Inconsistent reporting by age Inconsistent classifying of returns Non-reporting Inspections not done in all years Limited number of complaints Limited scope of inspections Little variation in inspections and complaints 4

5 Shelter Profile Interval Data Mean Median Minimum Maximum Std. Deviation Age of organization Age of facility Dog capacity Cat capacity Other capacity Full time employees Part time employees Administrative staff Animal care staff Medical staff Volunteers Volunteer Hours 1, , Annual budget-self reported $407, ,000 $4,500 $6,000,000 $849,383 Total expenses $584,976 $214,471 $16,727 $5,424,638 $963,373 Total assets $1,475,898 $622,020 $,5203 $11,941,252 $2,369,212 Total revenue $690,558 $354,237 $20,728 $4,894,126 $1,018,438 Contributions and grants $447,969 $48,486 $15,018 $2,700,678 $647,736 Shelter Profile Nominal Data % Yes Open Access 33 Limited Access 34 County Shelter 34 City Shelter 10 Nonprofit with municipal 23 contract Nonprofit without municipal 41 contract Friends-of model 03 For profit 01 Have a mission statement 93 Have an external Board 74 Directors Best Practices 5

6 Shelter Infrastructure Kennels have outside access ISO separate air Nonporous floors No wire mesh floors 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% %all %some %none Addressing Capacity Constraints Send to foster Stop admissions Transfer to shelter Transfer to rescue %often %sometimes %never Staff Training Ongoing training medical staff Animal training Cat handling Dog handling Interact with volunteers Interact with public Assess signs of distress Assess adjustment to shelter How to recognize pain %often %occasionally %rarely 6

7 Volunteer Activities Most Used Not Used Activity Percent Activity Percent Dog Walking 58 Euthanasia Decisions 92 Cat Comforting 55 Behavior Plans 69 Community Events 51 Post-op Monitoring 69 Fund Raising 45 Adoption Decisions 67 Foster Care 37 Clinic Staff 66 Grooming/Cleaning 37 Behavior Testing 63 Dog Enrichment Activities Offered Regularly Not Offered Activity Percent Activity Percent Outside play yard 82 Prison training 71 Chew toys 70 Read to calm 68 Enrichment toys 65 Running program 62 Behavioral 37 Agility training 62 training Individual behavior plan 31 Pack walks 56 Foster care 29 Inside play area 52 Adoption Fees %high %moderate %minimal %not at all Flat fee Ability to pay Sales/special promotions Breed Nature of adopter Length of stay Cost of medical invested Reduction for senior animals Reduction for health issues Reduction for pit bull mixes Reductions for black Premiums for puppies Premiums for kittens Premiums for pure bred

8 Comparing Practices to Guidelines Most best practices are widespread across different types of shelters Limited fostering to stay under capacity TNR not common Pain management not widespread Limited in-service training for vets Sterilized animals not marked Limited staff training on animal handling and compassion fatigue Few efforts at volunteer input Cat enrichment more uniform than dog enrichment Limited opportunities for shelter breaks Overreliance on flat fee schedule Explaining Positive Outcomes Reported Barriers to Success Internal issues/board Government/public policy Size of the problem Lack of staff Lack of volunteers/fosters Ignorance Community awareness Finances Facility (age, capacity) Adoption challenges #1 Barrier #2 Barrier #3 Barrier 8

9 Reported Facilitators of Success No Kill Philosophy Programs Facility Social media/public outreach Donations/donors Volunteers Networking Community support Leadership/Board/Vision Vets Staff Love/compassion/honesty #1 Facilitator #2 Facilitator #3 Facilitator Path Analysis Change in Save Rates B Std. Error Beta Sig Transfer Facilitators Breed Constant R 2 =.13 9

10 Most Improved Shelters Save Rate Detroit Animal Care 57 & Control Genesee County 49 Animal Control Capital Area Humane 24 Society Harbor Humane 20 Society DACC Path to Success GCAC Path to Success 10

11 Harbor Humane Society Path to Success CAHS Path to Success What Shelters Can Do 11

12 Most Important Activities Enhanced adoption services Active transfer program No dog breed labeling Volunteers used for hands-on activities Isolation of incoming transfers Staff training More human-animal interaction What Is Not Important Indicators of success not correlated Perceived success not related to save rates Nature of shelter not related to outcomes Capacity and resources not related to outcomes Personnel resources compensate for limited other resources Low Hanging Fruit Isolate incoming animals Network Use volunteers Remove breed labels Foster Be present in community Basic enrichment Train staff and volunteers on handling Reduce adoption red tape Microchip Follow-up 12

13 13

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