Spay and Neuter Kansas City

Transcription

1 Spay and Neuter Kansas City General Information Contact Information Nonprofit Spay and Neuter Kansas City Address 1116 E 59th Kansas City, MO Phone (816) Fax Website Facebook facebook.com/snkcmo Twitter twitter.com/snkc snkc@snkc.net At A Glance Spay Neuter Kansas City KC Spay Neuter 1

2 How to donate, support, and volunteer We are Kansas City's only Community Outreach Program whose mission is to end pet homelessness through preventative services. Our goal is to keep pets out of the shelters, off the streets, and in their homes. We focus on positive outcomes for all pets and the people who love them. Your generosity helps support our mission to decrease pet homelessness, increase pet retention, and improve the quality of life for pets through education and supportive services for families in need. For secure online one time donations, monthly donations or a donation in memory or honor of someone visit Want to come see your donation in action? snkc@snkc.net or call us at today to set up a special tour of our clinic and meet some of the pets you are helping. We promise you will be rewarded and amazed at what your support does. 2

3 Mission & Areas Served Statements Mission Statement Mission:Our mission is to decrease pet homelessness, increase pet retention and improve the quality of life for pets through education and supportive services for families in need. Vision StatementWe educate and assist families to improve their pet s quality of life, increase the animalhuman-bond, and make long term positive impacts in our community and animal welfare. Philosophy StatementWe pride ourselves in acknowledging our diverse community with a nonjudgmental and compassionate approach. Our programs target families who need assistance with education, wellness, and resources to help their pets live a long, healthy, and happy life. Position StatementSpay and Neuter Kansas City is the only targeted spay/neuter program in the Greater Kansas City area working to help all families in need regardless of financial means. Our unique approach is to provide exceptional customer service and high standards of care through commitment to our core values. Core Values: Education Our team members support our community by sharing our knowledge, educating those in need with a non-judgmental and compassionate attitude. Commitment towards Mission/Goals Our team practices good stewardship of our limited resources, takes ownership of organization, gains trust from our community through transparency and supports community partnerships. Accountability We deliver highest standards of customer service and quality of work. We support growth and excellence through proactive self-improvement. Supporting a Rewarding Work Environment SNKC employs team members who are motivated to support and embrace change and growth. We value each other s contributions to our mission, respect each other, and are honest and humble. We work to create a welcoming atmosphere to all. Teamwork We inspire a family spirit by truly caring for each other, and strive to create an enjoyable fun work place through a positive, friendly, and supporting attitude towards each other and our day to day activities. Background Statement Spay and Neuter Kansas City (SNKC) is a 501(c)(3) organization, formed in Founder and CEO, Michelle Rivera started her career in animal welfare working at a local shelter. In the mid 90's over 20,000 pets were being killed every single year for space in our area shelters. This was unacceptable and Michelle left that shelter with a mission to humanely put an end to pet homelessness. Michelle open the first of it's kind high volume spay neuter clinic in Kansas City, bringing the spay neuter movement to the Midwest. SNKC has since performed over 100,000 spays and neuters, drastically reducing the surplus of pets in our community. This has led to drastic reduction in shelter intake for the Kansas City area and ending euthanasia for healthy and adoptable pets in our Kansas City shelters. 3

4 Impact Statement SNKC is the largest and only targeted spay and neuter program in Kansas City using a geographic information system to zero in on several neighborhoods with a higher number of animal control calls and we are providing low or no cost spay neuter procedures to these pet owners. In the last few years we accomplished: Opening a second location in Kansas City, KS and serving over 3,000 pets in our first year. Distributed over 25 tons of pet food to needy families in our community. Served over 23,000 pets between both clinics. Have performed over 100,000 spays and neuters since inception Decrease the surplus of pets in our community, lowering shelter intake. Working to start a stand alone community cat clinic for the Greater Kansas City area Are building strong and better relationships with animal control agencies and shelters to help increase public awareness of our resources and using those agencies to be our advocates in the field. Needs Statement Spay and Neuter Kansas City's Leadership Team is on a mission to continue to grow, expand services to underserved areas and mentor and help other similar programs reach their fullest potential in ending pet homelessness. Our needs vary and include: Increased public awareness of our mission Board member support Fundraising to expand our programs Volunteers Monetary and In-Kind donations Veterinarian support - volunteer, paid and private practice For more information please Michelle Rivera, CEO michelle@snkc.net CEO/Executive Director/Board Chair Statement I worked for a local KC animal shelter that euthanized animals daily to make room for more animals coming in the back door. This was not an acceptable way to run a humane society so I left and started SNKC on my own. That was nearly 16 years ago. At that time there were no public mass sterilization programs in the Kansas City area and over 25,000 homeless pets were being killed in our area shelters every single year. Since then SNKC has provided over 80,000 low- or no-cost spay/neuter surgeries for low-income pet owners of Kansas City. SNKC's efforts have contributed to a reduction in animal control impounds and we share in the successes of the community and other programs contributing to reaching a 90% live release rate from all community shelters. One of the most important things that has helped us reach the pets most in need is that we don t wait for the pet owners to call us; we find them. Our Street Team staff and volunteers take to the streets and talk to pet owners about our services and assist in not only improving the pet s quality of life but hoping to deter any and all future animal control calls to that home. Clearly, spaying and neutering addresses one of the basic causes of pet homelessness. There is no doubt we are having a measurable impact on the number of unwanted pets entering our shelters and the number euthanized each year. At the same time, thousands of pets continue to be given up each year by their owners often by people who love them and who are devastated at having to take that step. Why? Usually for the same reason they could not get their pet spayed or neutered poverty. While we cannot change poverty in our community, we can have a significant impact on this second cause of pet overpopulation. Our expanded Families Better Together program is designed to provide the education, wellness, and resources for pet owners in the most underserved areas of Kansas City, directly focusing on those most likely to be at risk of having to give up their pets. While your financial support continues to fund our low-cost spay and neuter services, know that it also helps to reduce shelter intake and pet homelessness by keeping pets in their homes -- with the owners who love them. Michelle Rivera, Executive Director 4

5 Service Categories Veterinary Services Animal Protection & Welfare Disaster Preparedness and Relief Service Areas of Service Areas Served Areas MO KS MO - Jackson County MO - Clay County MO - Platte County KS - Wyandotte County MO - Eastern Jackson Co MO - Jackson County Urban Core KS - Wyandotte County Urban Core Our target areas include those areas in which have a higher incident of animal control calls or impounds. These are all lower income areas of the Greater Kansas City and include over 30 zip codes. 5

6 Programs Programs Low Cost Spay and Neuter Services Description Our primary focus is to promote spay and neutering as a means to decrease pet homelessness. We do this by targeting animals that are at high-risk of entering the shelter system and providing their spay and neuter services at low-cost or free. Our clinics performs nearly 10,000 spay and neuter surgeries every year. We have 2 clinics, one in Missouri and one in Kansas City, Kansas. Category Animal-Related, General/Other Veterinary Services Population Served General/Unspecified,, Short-Term Success Long- Term Success Program Success Monitored By Examples of Program Success By preventing unnecessary litters, we will decrease the number of animals entering our shelters and the homeless and dangerous animals roaming our neighborhoods. Spaying or neutering a pet and preventing unwanted litters is the most effective solution to decreasing pet homelessness. Applying this solution and targeting the animal population that is at higher-risk of contributing to pet homelessness shows favorable results in reducing the surplus of unwanted pets. We work closely with animal control and other local shelters to monitor their intake statistics. Our program is modeled after other successful clinics throughout the United States. The spay and neuter clinics are held once a month and are targeted only to those owning animals at high-risk. 6

7 Off-Site Vaccination Clinics Description Spay and Neuter Kansas City travels to various parts of the city and surrounding areas to provide low-cost or free rabies vaccinations, city licensing, and low-cost/free spay and neuter vouchers. These clinics are held once a month and are targeted to those who could not otherwise afford these services. These clinics are a great way for us to educate pet owners on responsible pet ownership and reach those underserved areas of our community. Category Animal-Related, General/Other Veterinary Services Population Served General/Unspecified,, Short-Term Success Long- Term Success Program Success Monitored By Examples of Program Success Pet owners who participate at these clinics are not only given affordable rabies vaccinations but are educated on the importance of spay and neutering their pets. By promoting rabies vaccinations to lower income pet owners, we are increasing the public safety of our communities. A rabies outbreak would be devastating to our neighborhoods. With animal bites on the rise, pet owners who cannot otherwise afford to vaccinate their pets are at least given the ability to provide rabies vaccinations for them. We are taking the steps to make our communities safer. We turn all rabies and city licensing information over to animal control. Animal control enters all information into a database to track rabies/city licensing. We have increased rabies/licensing compliance within our city substantially and plan to increase that number next year. All participants of our program must be current on rabies vaccinations. Many of these pet owners are signed up at an upcoming spay and neuter clinic and nearly 80% of these pet owners comply. 7

8 Families Better Together Description Category SNKC believes the key to changing our community is through education. Our Families Better Together Outreach Program canvasses problem areas of the city in a door to door education campaign. Our Program Volunteers talk to pet owners about the importance of spay neuter and needed resources their pet may need. We focus on pet owners (those that would most likely never call us) and provide free or affordable spay and neuter. Most of the pets we assist through this program live in less than desirable conditions. We provide needy pets with new dog houses, hay, food, toys and whatever other necessary supplies the pet owner may need to help improve the quality of life for these pets. Our program also provides the spay and neutering and free transportation to and from the clinics. Animal-Related, General/Other Animal Ownership Population Served General/Unspecified,, Short-Term Success Long- Term Success Program Success Monitored By Examples of Program Success It is most likely many of these pet owners will keep their pets longer because of the available resources instead of relinquishing them to a shelter because they cannot properly care for them. It is our belief by improving the lives of these pets through education and resources we will ensure more pets live longer and happier lives. We are spay and neutering many more pets (highest risk of contributing to pet overpopulation) that would not otherwise be altered if not for this program therefore reducing the surplus of pets in the community. In the last 8 months we assisted nearly 650 animals through Pet Outreach. These animals now have improved living conditions and have been spayed or neutered. They re now living in a better quality of life because their owners are better educated. 8

9 Wellness Care Clinic - WCC Description Category Spay & Neuter Kansas City expanded their services in June of 2009 to offer preventative veterinary care and other services to pet owners who may not otherwise afford such services from a regular veterinarian. A large percentage of the pets that visit this clinic have never seen a veterinarian and are in desperate need of parasite control. This service simply provides the pet a better quality of life and helps educate pet owners on the importance of routine veterinary care for their pets. Animal-Related, General/Other Veterinary Services Population Served General/Unspecified,, Short-Term Success Long- Term Success Program Success Monitored By Examples of Program Success It is our goal to provide these services to those in financial need. SNKC is the first clinic to provide such service in the Kansas City Missouri Metro area, this is a much needed service to the targeted audience we serve and see great success in improving the health and well being of many local pets. Long-term success ensures more pets are provided basic veterinary care, pet owners are educated on the importance of responsible pet ownership and most likely will be kept as pets longer. This decreases the chance of pets being given up for health issues, dying of diseases and overall improves the quality of life for the pet. We screen all clients to ensure they are not taking advantage of our program. Over 64% of our clients have never taken their pet to a veterinarian. It is our goal to promote the client and veterinarian relationship and encourage those who visit our clinic to continue yearly health care on their pet whether it is with us or a local private practice veterinary clinic. We have not put any advertisement or marketing into this program and have seen substantial growth and need of service. Many of these pets are able to be free of parasites at an affordable price which makes the pet happy. 9

10 Community Cat TNR (Trap, Neuter and Return) Description Category Community Cat Policy Trap-Neuter-Return (TNR) is a program through which free-roaming feral cats (community cats) are humanely trapped, transported to a veterinarian where they are sterilized, rabies vaccinated, left ear-tipped and returned to the outdoor locations where they were found. The ear-tipping of a cat is the universal sign of an altered community cat. This is the most humane, effective, and financially sustainable strategy for controlling free-roaming cat populations and the only proven humane and effective method to manage community cat colonies. Once TNR is in place, the cats will no longer reproduce; the population will stabilize and eventually decline. TNR programs stop reproduction and therefore mating behaviors such as fighting, roaming, spraying, yowling or fighting stops. This helps the cats become better neighbors to everyone. The cats are rabies vaccinated and are less susceptible to infectious diseases. This will help improve the overall health of the cats. This is a win, win for us all. Animal-Related, General/Other Animal-Related, General/Other Population Served Families,, Short-Term Success Long- Term Success Between many organizations, we are providing nearly 3,000 spay neuter surgeries for community cats a year, however more must be done to see a reduction. We are working on this and hope to have a program implemented by The only way to see large scale reduction in community cats is to provide high volume number of surgeries. It is estimated there may be as many as 500,000 community cats in the Greater Kansas City area. We are working to open a stand along community cat clinic that can provide nearly 10,000 surgeries a year. Examples of Program Success The quick brown fox jumps over the lazy dog. CEO Comments It is wonderful to see the progress of our organization and innovative programs. We have been able to tweak our mission slightly to continue to focus on ending pet homelessness but also to address what we believe is truly the issue, poverty. Euthanasia has dropped drastically to less then 3,000 pets out of a community of nearly 1.5 million. Our ultimate goal is to continue keep owned pets out of shelters which will allow shelters to house and care for animals in true need (abused and neglected pets) A major factor behind pet homelessness is poverty and the lack of resources available to lower income pet owners. Education is key to making generational impacts in how our community cares for pets. Nearly 85% of the pet owners we serve have taken their pets in off the street. Over 90% consider their pets a part of their family. However most cannot afford basic veterinary care for their pets. We can t stop low income people from owning pets, nor should we. The animal-human bond has many benefits. These pet owners simply need access to the resources to ensure their pets live a happy and healthy life. Those resources include vaccinations; spay neuter, education, pet food pantry and other basic pet supplies. By providing these resources and education we can deter animal control calls, reduce pet relinquishment and keep pets in their homes with the owners who love them. 10

11 Leadership & Staff Executive Director/CEO Executive Director Term Start Aug Mrs. Michelle Dormady Rivera Experience Michelle Rivera has over 20 years experience in animal welfare, including animal shelter and private practice veterinary management. In 2002, combining her business skills and seeing the desperate need for affordable spay neuter programs in Kansas City, Michelle started Spay & Neuter Kansas City (SNKC), Kansas City s first and now largest targeted spay/neuter program. As a strong leader in her community, she and her team have made Spay & Neuter Kansas City uniquely qualified to successfully mentor and provide leadership to other start up spay/neuter programs. SNKC s programs include free/low cost spay neuter, Pet Outreach Education and wellness clinic serving over 20,000 pets a year. SNKC leads the state referral hot line for both Kansas and Missouri. Their efforts have contributed to a reduction in shelter intake and share in the successes of the community (1.2M) reaching a 90% live release rate from all community shelters. SNKC s ability to positively impact the community is evidenced by the growing utilization of services, steadily increasing donations, both local and national recognition of our programs and leadership, and most importantly, the overall reduction of animals killed in Kansas City s area shelters. Senior Staff Ms. Michelle Marie Rivera Title Experience/Biography President & Executive Director I have been involved in animal welfare for a little over 10 years now. My background experience includes shelter managment and practice manager for a large successful veterinary clinic. Having the shelter experience and seeing the overwhelming number of animals entering the shelter each year, turned my focus to prevention. Spay and neutering animals and ending the reproduction rate seemed the most logical solution to ending the needless killing of adoptable animals. This organization has the resources and ability to decrease the number of animals entering our shelters each year and I am confident we can make adoption more likely for all Kansas City shelter pets than death. Amy Herrington Title Experience/Biography Operations Manager I am proud to say that I am the Operations Manager for one of the best non-profit organizations in this country. I truly believe in our mission of helping pets stay happy & healthy and within their homes through low cost spay/neutering and vaccination services. I have been working within the veterinary field for 10 years now and have been a part of SNKC from the beginning. I love my job, my co-workers, and this community. If you need any assistance with your pet, please feel free to ask for me by name because I would love to get to know you both! 11

12 Marlan Roberts Title Families Better Together Manager Amanda Gatten Title Volunteer Program Manager Staff Paid Full-Time Staff 30 Paid Part- Time Staff 4 Volunteers 60 Retention Rate 85% Paid Contractors 0 Formal Evaluations CEO Formal Evaluation CEO/Executive Formal Evaluation Frequency Senior Management Formal Evaluation Senior Management Formal Evaluation Frequency NonManagement Formal Evaluation Non Management Formal Evaluation Frequency Quarterly Annually Annually Plans & Policies Organization Has a Fundraising Plan Organization Has a Strategic Plan Management Succession Plan Organization Policy and Procedures Nondiscrimination Policy Whistleblower Policy Document Destruction Policy Collaborations Spay and Neuter Kansas City works in collaboration with several organizations who support our mission. Those groups include: Wayside Waifs, Great Plains SPCA, Kansas City Pet Project, Kansas City Missouri Animal Health and Public Safety and Kansas City Kansas Animal Control and The Humane Society of Greater Kansas City. Awards Awards 12

13 Award/Recognition Organization Year Rescue Partner for Joplin MO Tornado Assistance ASPCA 2011 Government Licenses Is your organization licensed by the government? CEO Comments I feel our program strengths come from keeping our focus clear, walking the walk and transparency. We are proud financial stewards of our resources, are making a difference in our community and have demonstrated success. We have developed a set of Core Values that has made our organization stronger and created a team of caring individuals who are here to support our mission and demonstrate results. Our biggest challenges are just increasing public awareness for support. Our focus and mission is different than most animal welfare organizations that focus on adoptions. Our mission focuses on the preventative side. While one pet adopted from a shelter saves one life.. spaying and neutering a pet potentially saves thousands of lives. 13

14 Board & Governance Board Chair Board Chair Mr. Nick Langley Company Affiliation Pooches Paradise Term Nov 2015 to Nov 2020 Board Members Name Nick Langley Pat Pheffer Bryan Reed Michelle Rivera Affiliation Business Development Director Director of Personnel DVM CEO Board Demographics - Ethnicity African American/Black 0 Asian American/Pacific Islander 0 Caucasian 4 Hispanic/Latino 0 Native American/American Indian 0 Other 0 Board Demographics - Gender Male 2 Female 2 Unspecified 0 Governance Board Term Lengths 5 Board Term Limits 15 Board Meeting Attendance % 100% Written Board Selection Criteria? Written Conflict of Interest Policy? Percentage Making Monetary Contributions 100% Percentage Making In-Kind Contributions 100% Constituency Includes Client Representation No Number of Full Board Meetings Annually 4 14

15 Standing Committees CEO Comments Our program strengths come from keeping our focus clear. We do this by researching and modeling our policies after other successful programs that have the same goals in mind. This helps ensure our program is utilizing funds in the most efficient manner and helping those in most need. We work with other organizations to share resources. Our efforts are monitored & evaluated, making necessary changes to ensure we see the results that are expected. Aside from reducing pet homelessness, we have increased community awareness through education. It is extremely important that we continue to work with the private practice veterinarians to keep them aware of our efforts and recruit community involvement. There is a belief among some that if a person can t afford food and veterinary care for a pet, he or she should not have one, which is seemingly logical. However, the needy pet owners we serve do not get their pets from breeders or pet stores. Nearly 85% of our clients have taken their pets in off the street. If not for these Good Samaritans, these strays could have been euthanized in the shelters. These pet owners help our community by providing love and shelter for an unwanted pet they simply cannot afford the surgery to prevent a litter. That s where we come in. But how does SNKC continue to do this with limited resources? We do it by continually evaluating our operations. A couple of years ago we noticed an increasing sense of entitlement from customers. Our team met and decided to share our story with our clients and motivate them to support us rather than take our services for granted. We began by giving them the best customer service possible, whether they were paying $50.00 or $5.00. We established real relationships with our clients; we shared why we do what we do, and how we struggle to keep our doors open. As a result, we gained appreciation and a willingness from them to pay as much as they could in order to keep our resources available in the urban core. We ask each client to help us improve and tell others about our organization. Now nearly 80% of our pet owners come to us through word of mouth, and many clients return months later to make a small donation and thank us for helping them in their time of need. Almost 74% of our revenue comes from our program services. (what our clients pay) and from our Wellness Clinic. The rest comes from public donations and our annual fundraising event which generates nearly $400,000 and helps support operations all year long. Advisory Board Members Name Mike Black Brian Block Fred Embry Wally Franz Joyce Layman Jim Stuelke Bill Worley Affiliation 15

16 Financials Fiscal Year Fiscal Year Start Nov 01, 2017 Fiscal Year End Oct 31, 2018 Projected Revenue $2,138, Projected Expenses $2,025, Endowment Value $0.00 Percentage 0% Detailed Financials Revenue and Expenses Fiscal Year Total Revenue $1,561,344 $1,475,480 $1,168,423 Total Expenses $1,705,949 $1,357,849 $1,229,549 Revenue Sources Fiscal Year Foundation and Corporation $232,790 $345,808 $162,454 Contributions Government Contributions $0 $0 $0 Federal State Local Unspecified $0 $0 $0 Individual Contributions Indirect Public Support $0 $0 $0 Earned Revenue $1,217,367 $1,019,930 $896,742 Investment Income, Net of Losses $0 $0 $0 Membership Dues $0 $0 $0 Special Events $110,438 $109,261 $107,986 Revenue In-Kind $0 $0 $0 Other $749 $481 $1,241 16

17 Expense Allocation Fiscal Year Program Expense $1,359,851 $1,104,004 $995,069 Administration Expense $249,108 $180,198 $169,221 Fundraising Expense $96,990 $73,647 $65,259 Payments to Affiliates Total Revenue/Total Expenses Program Expense/Total Expenses 80% 81% 81% Fundraising Expense/Contributed Revenue 28% 16% 24% Assets and Liabilities Fiscal Year Total Assets $418,769 $571,905 $425,620 Current Assets $114,124 $260,559 $98,474 Long-Term Liabilities $0 $0 $13,393 Current Liabilities $57,579 $60,207 $18,161 Total Net Assets $361,190 $511,698 $394,066 Short Term Solvency Fiscal Year Current Ratio: Current Assets/Current Liabilities Long Term Solvency Fiscal Year Long-Term Liabilities/Total Assets 0% 0% 3% Top Funding Sources Fiscal Year Top Funding Source & Dollar Amount Individual Donor $25, Second Highest Funding Source & Dollar Individual Donor Amount $25,000 Third Highest Funding Source & Dollar Amount Individual Donor $10, Capital Campaign Currently in a Capital Campaign? No Goal $0.00 Capital Campaign Anticipated in Next 5 Years? No Organization Comments SNKC's revenue breakdown shows that nearly 74% of our revenue is generated from program services. (what our clients pay for services) We use a non judgmental and compassionate attitude as a part of our customer service. Our team members create relationship with each client and educate them on the best services for their pet. No one is turned away for their inability to pay for spay neuter services. The rest of our revenue comes from donations and one annual fundraising event; Spay-Ghetti and No Balls. We have general donations, monthly giving, special needs cases and feral cat programs. We use targeted direct mail, newsletters and social media to increase awareness for support. Foundation Comments FYE 10/31/2016, 2015, 2014: Financial data reported using IRS Form 990. Foundation/corporate revenue line item may include contributions from individuals. Created Copyright 2018 Greater Kansas City Community Foundation 17