Getting Started. Instruction Manual

Transcription

1 Getting Started Instruction Manual

2 Let s get started. In this document: Prepare you LINK AKC Understand the packaging contents Place Base Station Assemble your smart collar Turn on your Tracking Unit Insert your Tracking Unit How to charge Set up your LINK AKC App Download the App Create an account Activate your service plan Sync your Tracking Unit Create your dog s profile Sync Base Station

3 Prepare you LINK AKC 3

4 PREPARE YOUR LINK AKC Understanding your packaging contents Getting started checklist STEP 1 STEP 2 STEP 3 STEP 4 Prepare Your LINK AKC Download the APP Create Your Account Activate Your Service Plan + Understand the packaging contents + Place the Base Station in your home + Assemble your Smart Collar + Turn on your LINK AKC + Put your Tracking Unit in the Collar Carrier STEP 5 Sync Your Tracking Unit STEP 6 Create Your Dog s Profile STEP 7 Sync Your Base Station GETTING STARTED TIP The Tracking Unit will arrive ~30% charged. Charge it before or after setup, but make sure it has a full charge before putting it on your dog. 4

5 PREPARE YOUR LINK AKC Packaging contents TRACKING UNIT COLLAR CARRIER COLLAR BASE STATION POWER CORD 5

6 PREPARE YOUR LINK AKC Place the Base Station to create your home Safe Zone Plug it in central to where your dog spends the most time at home Example 1 BEST COVERAGE Example 2 LESS THAN IDEAL The Base Station creates your home safe zone via a Bluetooth connection. The range is meters. Range is lessened by obstructions like concrete, appliances, etc. Yard Yard TIP 1. Remember to keep it plugged in, Home Neighbor Home otherwise after you leave home your dog will become Away. 2. Note that a USB port is on the back for your convenience. USB OUTLET Area covered by Base Station POWER CORD Area not covered by Base Station 6

7 PREPARE YOUR LINK AKC Assemble your smart collar 1 2 TIP If you prefer to use your own collar, the Collar Carrier can glide onto any standard 1 width collar. Thread the Collar Carrier onto the Collar Thread your collar through the D-Rings on the carrier and use the Carrier Clip to secure it in place. Place the Collar on Your Dog Make sure that the collar isn t too loose or too tight when placed on your dog. You should be able to place two fingers between the dog and collar. D-RING CARRIER CLIP D-RING 7

8 PREPARE YOUR LINK AKC Turn on your Tracking Unit 1 2 TIP: HAVING A HARD TIME TURNING IT ON/OFF? Look on the back of the Tracking Unit to identify the On/Off button. Push the On/Off button until you feel a click. Hold the button down for a few seconds, and release when you see a green light flash and hear a series of beeps. This button was designed to not be accidentally turned off; if you need help turning it on, use the top of the Collar s hang tag. CHARGING PINS ON/OFF BUTTON Use this side WARNING: Do not use a pen or other sharp object as you may damage your tracking unit. 8

9 PREPARE YOUR LINK AKC Insert your Tracking Unit in the Collar Carrier Feel and hear it click to know that it is properly in place. TIP RELEASE SWITCH You don t need to use force the switch is spring-loaded so it should easily glide out when released. If your dog has long fur, it may be helpful to remove the Collar when doing this step; that way you can be sure it properly clicks into place. 9

10 PREPARE YOUR LINK AKC Charge your Tracking Unit 1 2 Remove the Tracking Unit from the Collar Carrier by sliding the release switch. Place the Tracking Unit in the Base Station. The charging pins on the Tracking Unit should align to the pins on the Base Station. BATTERY TIPS Battery life is approximately 1 2 days, depending on usage. It takes 4 hours to charge a fully drained battery. Your battery is fully charged once all 4 lights are solid on the base station. RELEASE SWITCH CHARGING PINS 10

11 Set up your LINK AKC App 11

12 SET UP YOUR LINK AKC APP Download the App Download From: 12

13 SET UP YOUR LINK AKC APP Create your account 1 2 Create a login using an address or through Facebook Add a personalized profile photo TIP If you intend to share your login, we recommend using an login instead of Facebook. 13

14 SET UP YOUR LINK AKC APP Activate your service plan 1 2 Enter the number of LINK AKC Smart Collars you are activating Each tracking unit requires its own LINK AKC service plan. Just like your smart phone, LINK AKC requires a service plan for connectivity. Connectivity allows you to know your dog s location, activity and so much more, all through your app. Select your service plan term 1 year and 2 year plans offer a discounted monthly rate and are prepaid at the start of the term. On the next screen you will be prompted to enter payment information. 14

15 SET UP YOUR LINK AKC APP Sync your Tracking Unit Make sure the tracking unit and phone s Bluetooth is ON. Place the Tracking Unit near your phone. Tap find your collar. Tap your collar ID. Your collar ID is on the bottom of the tracking unit and starts with 02. Once the Tracking Unit LED light blinks, tap Connect to the collar. 15

16 SET UP YOUR LINK AKC APP Create your dog s profile 1 3 Enter your dog s name, age, weight, and gender. Then select a profile picture. Activating more than one collar? If NO: Tap Set Up Base Station If YES: Tap + BREED TIP Enter up to three breeds. If you do not know your dog s breed, just tap MIX. 2 Enter your dogs breed. Breed selections help LINK AKC recommend an activity goal customized to your dog s breed and age. If your dog is a mixed breed, we will ask you questions later in the App to provide an insightful recommendation. 16

17 SET UP YOUR LINK AKC APP Sync your Base Station Find your Base Station Place your phone near your Base Station. Tap your Base Station s ID. The ID number is on the bottom of the Base Station. Name your Base Station Name it something that will help you know where is dog is, i.e. home or family room Remember to always keep the Base Station plugged in. Activating more than one collar? If NO: Tap Next If YES: Tap + 17

18 You re now ready to go out and explore! 18

19 Understanding the App Instruction Manual

20 Let s get started. Now that your Tracking Unit is activated, let s explore the App some more. Need help setting up your smart collar? Please view the Getting Started Instruction Manual first. In this document: LINK AKC app features Home screen navigation Understanding location states Your dog s wellness Have fun with your dog 19 FOR OPTIMAL USER EXPERIENCE, ALWAYS: 1. Keep your App running in the background 2. Keep your phone s Bluetooth switched on. 3. Keep the Base Station plugged in. Make dog ownership easier Important tips

21 LINK AKC app features 3

22 LINK AKC APP FEATURES The LINK AKC App can help you to... Location Activity Adventures Know where your dog is Manage your dog s wellness Have more fun with your dog Make dog ownership easier Have peace of mind of knowing where your dog is and that you Stay accountable to making sure your dog gets appropriate daily Record, remember and share special walks and hikes with With features that help guide you and your dog. can track a lost dog with GPS! activity for a happy and healthy life! your beloved dog! Temperature Records Light Sound Keep your dog safe with notifications if their environment is too warm or too cold. Store vet records and set reminders to help you stay on top of their health! The Tracking Unit LED light makes it easier to see your dog in the dark. The Sound feature can be used as a training aid. 4

23 Home screen navigation 5

24 HOME SCREEN NAVIGATION Navigate your way around Android ios Side menu is located in the left hand corner. Navigation is located at bottom of screen with extra features in the More side panel. 6

25 Understanding location states LINK AKC s proprietary patent-pending technology uses advanced GPS, Bluetooth, Wi-Fi & cellular technologies to determine your dog s location and location state. 7

26 UNDERSTANDING LOCATION STATES Wherever you may roam... Location states help LINK AKC determine the location you see in your App as well as help to manage feature functionality and battery. WITH YOU NEAR BASE STATION AWAY LOCATION STATE: Bluetooth safe zone created by your phone. Bluetooth safe zone around radius where the base station is plugged in. Away from a safe zone, not necessarily lost! GPS track just by being on location screen. Note: Lost Mode leaves GPS tracking ON if you leave the screen. LOCATION DISPLAYED: Your Phone s Location. Base Station s Location. The Tracking Unit s real-time location. (if GPS tracking is engaged) FEATURE IMPLICATIONS: Full Feature Functionality. Limited functionality to conserve battery. However we will still monitor location state Location, Light & Sound have full functionality while others such as Adventures or and will notify you if they become Away. Temperature have minimal functionality. 8

27 UNDERSTANDING LOCATION STATES LINK AKC will notify you if your dog leaves or returns from the Away state Getting an Away message doesn t mean your dog is lost. It could be with someone that does not have the LINK AKC App (dog walker, child, etc.) PREVENT FALSE AWAY STATE CHANGES: 1. Always keep your app running 2. Keep Base Station plugged in. 3. Keep your phone s Bluetooth on. 9

28 UNDERSTANDING LOCATION STATES How to track GPS in Away GPS Tracking is turned on by simply being on the location screen! + + It may take up to 2-3 minutes to see a first location. Your dog s location will continuously update as long as the Tracking Unit can get a clear line of sight to the sky and has connectivity. Otherwise, the App will communicate the last known location information. + + Paw prints reflect the path your dog was on prior to the most recently known location, so you can get an idea of where they may be headed. Tracking is turned off if you leave the screen, unless Lost Mode has been activated. IMPORTANT TIPS: 1. The Tracking Unit must have clear line of sight to the sky to get a GPS location. (If you dog is indoors, under a bridge, etc., it does not have clear line of sight to the sky.) 2. Once a location is aquired, the Tracking Unit must have connectivity to the LINK AKC network in order to communicate its location. 3. Your phone must have connectivity in order for the app to receive location information from the LINK AKC network. 10

29 UNDERSTANDING LOCATION STATES Lost Mode Lost Mode keeps GPS tracking activated even if you leave the location screen, that way you don t have to wait for the initial GPS fix if you wanted to go back to the screen again soon. IMPORTANT: Remember that GPS tracking is battery intersive, so only keep Lost Mode engaged if you really need to do so. 11

30 UNDERSTANDING LOCATION STATES Temporary Safe Zones Temporary safe zones extend your phone s safe zone and are meant to be used in temporary situations when you are out and about together, like if you wanted to play fetch or have a picnic. + This gives you peace of mind by allowing your dog to safely be off leash when you are together. + To use this feature in With you, tap Temporary Safe Zone on your location screen and follow the in-app steps to customize the safe zone range, up to a radius of 2400 meters. NOTE: This feature uses GPS, so only use when you really need to. 12

31 Your dog s wellness 13

32 YOUR DOG S WELLNESS Smart activity monitoring Healthy dogs live longer! Keep yourself, and any other care takers accountable for making sure your dog gets an appropriate amount of activity each day. Streaks: Motivate yourself by earning streak rewards for each day your dog meets his or her daily goal. Timeline Detail: Track and see how active your dog has been all throughout the day. Intensity Levels: Using a three-axis accelerometer and proprietary algorithm, LINK AKC will measure and learn your dog s activity levels to understand what constitutes intense activity for your dog. 14

33 YOUR DOG S WELLNESS Insightful activity goals LINK AKC provides a personalized daily activity goal based on your dog s breed(s) and age. + If your dog is a mixed breed we will ask you a few questions to learn about your dog s activity needs. + You know your dog better than anyone, so you can edit this goal at any time within the App. 15

34 YOUR DOG S WELLNESS Historical activity records LINK AKC stores your dog s historical activity levels so you can monitor activity over time. + From the daily activity screen, tap on the calendar icon and swipe through historical data. + Consider showing this to your veterinarian at your annual checkup. 16

35 YOUR DOG S WELLNESS Ambient temperature alerts Monitor your dog s wellness all day! Turn on temperature alerts to be notified if your dog is in an environment that may be too hot or too cold for them. + Turn on this feature by pushing the bottom center toggle button and customize the high and low temperature degree thresholds by pressing the + and - buttons. Temperature Alerts TEMPERATURE TIP False high temperature alerts may be triggered by a sleeping dog covering his/her Tracking Unit (snuggled against a blanket, laying on top of it, etc.)if you are getting lots of false positives, then consider increasing your high temp. threshold. 17

36 YOUR DOG S WELLNESS Records Save vet records, vaccinations, certificates, and other important documents by taking a picture and adding them to your file. + You can set a reminder to notify you when the records expire, so that you can better manage your dog s wellness. NOTE: Edit or view your dog s profile info by clicking the three dots in the top right hand corner. 18

37 Have fun with your dog 19

38 HAVE FUN WITH YOUR DOG Adventures This feature helps you to have more FUN with your dog! Record, remember and share special walks, hikes and other adventures with your dog. Adventures Cancel Share Adventure Share View past adventures 00:01: miles CURRENT ADVENTURE Neighborhood Walk July 31, miles DURATION 00:42:15 DISTANCE 3.2 miles Beach trip July 3, miles Select map or photo to share Home Location Activity Adventures More RECORD An adventure can be anything! Any time you re out with your dog, record and map your route. REMEMBER Each adventure contains a collage of photos you took as well as a map of where you went. SHARE Easily share your adventure with your friends and family. 20

39 Make dog ownership easier 21

40 MAKE DOG OWNERSHIP EASIER Light & sound Light and Sound can be turned on in With you or Away modes. The Sound feature was designed to be used as a training aid and audible to the dog. LIGHT BATTERY SOUND The Tracking Unit LED light turns On/Off when the App icon is tapped. Signifies the battery usage left in the Tracking Unit. The Tracking Unit will beep when the App icon is tapped. Icons are grayed out if they are disabled. This may happen if multiple users are using the app or it may need to be restarted. 22

41 Important tips 23

42 IMPORTANT TIPS Switch between multiple dogs To switch between your multiple dogs, click the Switch Dog icon or click on your dog s profile icon in the More menu. + As long as you ve enabled alerts and the App is running, you ll receive notifications on all your dogs regardless of which profile you are in. 24

43 IMPORTANT TIPS Editing your dog s profile Access your dog s profile from the Main Menu (Android) or the More Menu (ios). + To edit, tap: ios: The upper right hand corner icon. Android: The pencil icon in the header. NOTE: Edit or view your dog s profile info by clicking the three dots in the top right hand corner. 25

44 IMPORTANT TIPS Important! 1. Always keep the LINK AKC App running. 2. Keep your phone s Bluetooth ON. 3. Keep your base station plugged in. Set your App Store preferences to automatically download App updates if not, then periodically check to see if we have an update available. We are constantly improving the App. Questions? Contact Customer Service and we are happy to troubleshoot. wespeakdog@linkakc.com (888)

45 FCC ID s: 2AJPY-MDLTN00 2AJPY-BASGY00 The Link AKC devices comply with FCC Rules. Additional information regarding the FCC Rules for the devices can be found on the Internet. The full FCC compliance statements to include RF Exposure, Part 15 Class B compliance, and Part 15 general operation can be found at the following website: For questions or concerns, please check our Help Center on LinkAKC.com or contact us at: wespeakdog@linkakc.com 1 (888)